Trudie Hinds | Page 2

Poor Sales Dept. Non-existent communication I called at 9:05 am To schedule a test drive for an advertised used car. I specifically asked if the car was still available since I had a two hour dr I called at 9:05 am To schedule a test drive for an advertised used car. I specifically asked if the car was still available since I had a two hour drive. I was told the car was available and made an appointment for 11:30. Upon arrival, we were told that the car was sold the night before!! The manager who answered the phone admitted that he knew the car was sold, but his staff who answers the phone didn't know it yet because it takes a while for them to update their records. Seriously? This is the 21st century. So I lost 1/2 my day and a tank of gas because the right hand doesn't know what the left hand is doing. What a way to run a business! More

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