Troy Hanlon
Troy Hanlon at Metro Ford
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Troy Hanlon | Page 131

Service Manager

Metro Ford

3601 State St.
Schenectady, NY 12304

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4.7
1,323 Reviews
4.7

1,323 Reviews

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1323 Reviews of Troy Hanlon

May 23, 2018

Dealership Rating
Employee Rating

Excellent customer service! Troy gave me great attention and was knowledgeable about the products. He was very nice and took care of me really fast. When the service was done, he More

by sbruno46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 23, 2018

Dealership Rating
Employee Rating

Service center The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With tha More

by JIWMATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Ostrander , Amanda Blount, Michelle Hamel

May 21, 2018

Dealership Rating
Employee Rating

great timely service.....complete.....accurate service performed ontime.....delivered quickly.....very happy....price was fair...minimal wait time.....service manager was excellent.....my salesmen More

by PWATS5317
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Dan Ketchum

May 19, 2018

Dealership Rating
Employee Rating

TROY HANLON EXCELLANT THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PRE More

by DHHOTALING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Ostrander , Michelle Hamel

May 17, 2018

Dealership Rating
Employee Rating

Vehicle purchace I was a pleasure dealing with Nichole. I would suggest anyone ask for her by name. I can’t say enough about there service dept as well. Ask for Troy. More

by PIZZASEED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits, Nicole Bellanger , Eric (mechanic)

May 17, 2018

Dealership Rating
Employee Rating

Great Service Experience I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They More

by bobmerry726
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2018

Dealership Rating
Employee Rating

Excellent service and great facility The entire service team at Metro is first class! Always getting great deals and service as promised. Bill, Trpy and Jay are great! Great deal on tir More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe, Jay Ostrander

May 15, 2018

Dealership Rating
Employee Rating

Inspect and change Had my car inspected and the oil change in just about an hour! We waited for the car. The dealership provides beverages and snacks (nice touch). Our s More

by MICHELELUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Denton, Bill Thorpe, Jay Ostrander , Joe Camuglia

May 15, 2018

Dealership Rating
Employee Rating

New tires I wanted new tires that were not just OEM replacements. Troy was very helpful searching through the different tires that were available to find what I More

by DQPRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 13, 2018

Dealership Rating
Employee Rating

Hanlon’s Service Department is Outstanding I would have dumped my Expedition (and not purchased another Ford) years ago, were it not for Troy Hanlon in the service department. He is upfront a More

by Glen976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Ostrander

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