1,323 Reviews
Write a Review1323 Reviews of Troy Hanlon
May 23, 2018
Excellent customer service! Troy gave me great attention and was knowledgeable about the products. He was very nice and took care of me really fast. When the service was done, he Troy gave me great attention and was knowledgeable about the products. He was very nice and took care of me really fast. When the service was done, he called me right away. More
May 23, 2018
Service center The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With tha The service is top notch usually fixed right first time and they tell you straight no sugar coating it . Would recommend anyone to use them . With that said like any business employees can make mistakes but they make it right . More
Other Employees Tagged: Jay Ostrander , Amanda Blount, Michelle Hamel
May 21, 2018
great timely service.....complete.....accurate service performed ontime.....delivered quickly.....very happy....price was fair...minimal wait time.....service manager was excellent.....my salesmen service performed ontime.....delivered quickly.....very happy....price was fair...minimal wait time.....service manager was excellent.....my salesmen checked on me as well....hot coffee during my wait....NICE More
Other Employees Tagged: Dan Ketchum
May 19, 2018
TROY HANLON EXCELLANT THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PRE THE BEST SERVICE SO FAR AT THIS DEALERSHIP TROY HANLON LISTENED TO ALL OF MY CONCERNS AND IS HIGHLY SKILLED IN CUSTOMER RELATIONS.COMPAIRED TO THE PREVIOUS VISITS THIS WAS THE BEST. More
Other Employees Tagged: Jay Ostrander , Michelle Hamel
May 17, 2018
Vehicle purchace I was a pleasure dealing with Nichole. I would suggest anyone ask for her by name. I can’t say enough about there service dept as well. Ask for Troy. I was a pleasure dealing with Nichole. I would suggest anyone ask for her by name. I can’t say enough about there service dept as well. Ask for Troy. More
Other Employees Tagged: JT Tibbits, Nicole Bellanger , Eric (mechanic)
May 17, 2018
Great Service Experience I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They I have been servicing vehicles at Metro Ford since my 1st Metro Ford purchase in 1987. I currently service 5 Ford vehicles at Metro Ford now. They look over each vehicle, let me know what needs work now, and what to plan on In the future. The work has been done well, and I feel done at a competitive price. As a testament, we do a lot of long trips and experienced no problems on the trips. Two vehicles are over 20 years old. More
Other Employees Tagged: Gerry Dariano, Jay Ostrander, Rob Hitchcock, Gary Askew , Don Eden
May 15, 2018
Excellent service and great facility The entire service team at Metro is first class! Always getting great deals and service as promised. Bill, Trpy and Jay are great! Great deal on tir The entire service team at Metro is first class! Always getting great deals and service as promised. Bill, Trpy and Jay are great! Great deal on tires...in and out quickly and a great waiting area with coffee and snacks and a place to work. More
Other Employees Tagged: Bill Thorpe, Jay Ostrander
May 15, 2018
Inspect and change Had my car inspected and the oil change in just about an hour! We waited for the car. The dealership provides beverages and snacks (nice touch). Our s Had my car inspected and the oil change in just about an hour! We waited for the car. The dealership provides beverages and snacks (nice touch). Our salesman came over to make sure everything was okay, as we purchased the Escape May 1, 2017. I told him just routine maintenance, no worries! I recommend Metro Ford to anyone looking for a vehicle. Great Service, Friendly and Competent! Thank you Troy, Bill, Jay and our salesguy Joe C. Excellent. More
Other Employees Tagged: AJ Denton, Bill Thorpe, Jay Ostrander , Joe Camuglia
May 15, 2018
New tires I wanted new tires that were not just OEM replacements. Troy was very helpful searching through the different tires that were available to find what I I wanted new tires that were not just OEM replacements. Troy was very helpful searching through the different tires that were available to find what I was looking for. More
May 13, 2018
Hanlon’s Service Department is Outstanding I would have dumped my Expedition (and not purchased another Ford) years ago, were it not for Troy Hanlon in the service department. He is upfront a I would have dumped my Expedition (and not purchased another Ford) years ago, were it not for Troy Hanlon in the service department. He is upfront and accommodating at every turn. No bull, and no work is ever pushed that is not necessary. More
Other Employees Tagged: Jay Ostrander