Troy Appleby
Troy Appleby at Jessica Chevrolet
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Troy Appleby

Service Advisor

Jessica Chevrolet

115 W. Main St
Honeoye Falls, NY 14472

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4.9
81 Reviews

Dealership Experience

24 yrs, 9 mos

Industry Experience

24 yrs, 9 mos

4.9

81 Reviews

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81 Reviews of Troy Appleby

June 03, 2024

Dealership Rating
Employee Rating

Friendly people. Comfortable waiting area. NYS INSPECTION, tire rotation, oil change. Total (after $20 coupon) was ~$85. First time I ever left a dealership More

by b
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2024

Dealership Rating
Employee Rating

The best in town hands down Always gets the trucks in and out and back to work More

by Afield910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2024

Dealership Rating
Employee Rating

Too bad stopped honoring free car care (such as oil chAnges) that were included as part of my vehicle purchase More

by tgh6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 19, 2024

Dealership Rating
Employee Rating

I have been trusting Troy with my vehicles for over 20 years, wouldn't go anywhere else. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Jessica Chevrolet responded

Thank you for trusting us! It's our pleasure to help!

May 19, 2024

Dealership Rating
Employee Rating

Simple and direct service- I have said this before - why keep asking me again? Good service as always and thanks much! More

by rgreen07
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

Jessica is a small town dealership under the wing of a well run chain. The smaller dealership is away from the crowd, and maned by a great group of employees whom seem to all like it there. A pleasant pla More

by the_pres_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abbey McAneney

May 20, 2024

Jessica Chevrolet responded

Thank you so much for sharing your experience! Customer service is our biggest goal, we appreciate you giving us the opportunity to help!

May 15, 2024

Dealership Rating
Employee Rating

always good service. I trust them completely. All work done right at a good price More

by eirinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abbey McAneney

May 17, 2024

Jessica Chevrolet responded

Thank you for trusting us! We appreciate you!

May 12, 2024

Dealership Rating
Employee Rating

Fast, friendly, convenient, non pressuring service for my older model Chevy pickup. The free tire rotation was a plus. More

by michaelwojslaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Jessica Chevrolet responded

Always happy to help! Thanks for coming in and giving us your feedback.

May 09, 2024

Dealership Rating
Employee Rating

I appreciate everything they did to find out what was going with my car, when it wouldn’t turn over. It seemed that other people that had tried, thought it was my battery. However everything else was wor More

by mhsmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Danielak, Abbey McAneney

May 09, 2024

Jessica Chevrolet responded

We believe it's our duty to go above and beyond to take care of our customers. We're so happy we could help. Thank you so much for sharing your experience!

May 08, 2024

Dealership Rating
Employee Rating

The job got done. The waiting room is comfortable. The location is good for me. More

by Ralph
Recommend Dealer
Yes
May 08, 2024

Jessica Chevrolet responded

We are glad that you found comfort and convenience with us-that is our goal! Thank you!

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