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Tripp Harper
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592 Reviews
592 Reviews
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592 Reviews of Tripp Harper
April 02, 2018
seceral visits Nissan in Newnan has the BEST Service department. I have a Nissan for 24 years. I have seen a lot of Nissan Dealerships. Nissan in Newnan is outsta Nissan in Newnan has the BEST Service department. I have a Nissan for 24 years. I have seen a lot of Nissan Dealerships. Nissan in Newnan is outstanding! Love the people. Love the Serivice. More
by IRUSODIM
Verified CustomerOther Employees Tagged: Christi Gates, Karen Pritchard
Helpful 
April 01, 2018
Incompetent or sloppy? Scheduled warranty work to replace the radio unit from my 2015 Rogue. Showed up :15 min early (8:30am appointment). Left vehicle to have radio repla Scheduled warranty work to replace the radio unit from my 2015 Rogue. Showed up :15 min early (8:30am appointment). Left vehicle to have radio replaced, front power windows trouble shot and luggage rack cross bars installed. 1) the service writer told me it'd be $275 or so dollars to install the cross bars - which have two bolts for each attach point, for a total of 8 bolts AND the bars come with the torx wrench to install them, I asked if that could be right. A mechanic and I looked at the vehicle and he said that I would be charged one hour minimum of mech time to have them installed. I decided to do it myself - which I did and it took about :15 min. 2) Radio swap took until 2pm - from 8:30am until 2:00pm for a straight up radio swap. Seemed too long to me. When I finally picked up the car and drove home - the GPS/NAV didn't work. I called - which took several tries to get someone to pick up - and was told to come back. Back I went, through traffic, and waited about an hour for them to correct what they screwed up in the first place. 3) Balky front power windows "could not be dublicated". I had hoped that I could keep getting my car serviced at the dealership where we purchased it, but in light of my recent experiences there, I think not. The telephone wait times are off the chart and just TOO LONG. IMHO, This kind of sloppiness and/or incompetence comes from the top. Who ever is in charge of that dealership AND the manager of the service department have issues. Having to wait 10-15 min, or having to hang up and call back later, is crap and means you'll lose business - like mine. FWIW, Tripp Harper is a decent employee - he's doing his best, but is being screwed over by the rest of the "team" there - ie. who ever is running the service department. More
by Thomas Finnegan
March 30, 2018
Nissan of Newnan ga Great service from trip and Eddie master mechanic. Explained everything clearly. Prompt service. I will go there again if I Am in need of a repair Great service from trip and Eddie master mechanic. Explained everything clearly. Prompt service. I will go there again if I Am in need of a repair More
by LASSIGS
March 29, 2018
Quick & Easy I have been a Nissan owner for 5-6 years now & I will never go anywhere else. They have the best customer service in Newnan! I have been a Nissan owner for 5-6 years now & I will never go anywhere else. They have the best customer service in Newnan! More
by MICHELLEMARLOW2
March 16, 2018
Nissan of Newnan They have the best customer service ever. They are a outstanding dealership that strives to meet the customer needs and issues. I would recommend some They have the best customer service ever. They are a outstanding dealership that strives to meet the customer needs and issues. I would recommend someone to visit this dealership. More
by BLKJONES9881
Other Employees Tagged: Norman Davis , Christi Gates
March 15, 2018
Oil change and tire rotation I recently moved from Florida to Georgia and needed a dealer for service of our Murano. I’m half way between Newnan and McDonough. I chose Newnan to t I recently moved from Florida to Georgia and needed a dealer for service of our Murano. I’m half way between Newnan and McDonough. I chose Newnan to try first. This is my second service and both times the service has been outstanding. When I arrived for the second service I was told it would take about an hour. I ended up being there for about 2 1/2 hours. The service tech, Tripp Harper, apologized and said the garage was backed up more than he had expected. He was extremly polite, professional and offered a price discount. With the service I have received at Newnan, I see no need to try McDonough. More
by RSWEAT7
March 15, 2018
excellent Very friendly staff, had vehicle ready as promised. Tripp was very efficient in getting my vehicle checked in for service. Very clean service write up Very friendly staff, had vehicle ready as promised. Tripp was very efficient in getting my vehicle checked in for service. Very clean service write up area, reception area and rest rooms. More
by SRICH1047
March 15, 2018
Oil change and tire rotation Tripp was exceptionally friendly. He kept me informed about my vehicle .he directed me to the waiting area and informed me of the coffee and snacks. Tripp was exceptionally friendly. He kept me informed about my vehicle .he directed me to the waiting area and informed me of the coffee and snacks. More
by SARAHSTARGELL22
March 14, 2018
Good service i receive good serivece everytime I bring my car in for service very helpful always have my car back when the day it will be ready. All employees are i receive good serivece everytime I bring my car in for service very helpful always have my car back when the day it will be ready. All employees are very nice More
by ELG2004
Other Employees Tagged: Josh Johnson
March 14, 2018
Cares for your car as much as you do We've been a Nissan family for several years. We actually followed Melissa from the Union City Nissan. Not only is Melissa helpful and knowledgeable s We've been a Nissan family for several years. We actually followed Melissa from the Union City Nissan. Not only is Melissa helpful and knowledgeable she goes beyond just the extra mile. I can say enough about Nissan and the team of techs and service adviser, I wont go anywhere else! Thanks for all you do and going above and beyond the call of duty. More
by MRSJHUFF
Other Employees Tagged: Melissa Gamboa, Brad Hayworth
