Trini Stelz | Page 3

Professional service with a genuine caring touch. We were greeted and guided from the moment we walked in the door. All involved made it a very pleasant experience! greeted and guided from the moment we walked in the door. All involved made it a very pleasant experience! More

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Great, friendly, confident service I have been purchasing vehicles and having them serviced by this dealer for years. I'm on my 4th BMW and I wouldn't consider going anywhere else. The I have been purchasing vehicles and having them serviced by this dealer for years. I'm on my 4th BMW and I wouldn't consider going anywhere else. The staff is great, the service is professional, and my every concern is welcomed with positive reaction and always taken care of to my satisfaction. I am extremely happy with Jim Hierl as my service agent and I request him when I bring my vehicle in. More

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Exceeds expectations X5 serviced here for over four years. Jim services my car as if his own! Warm welcome from Trini and service desk folks as well. X5 serviced here for over four years. Jim services my car as if his own! Warm welcome from Trini and service desk folks as well. More

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Hez Benjamin, BMW GENIUS, Tech Instruction 729/19 Hez provided excellent information for using the various features in my BMW X3 iDrive and syncing with them to my iPhone XsMax. I learned so much and Hez provided excellent information for using the various features in my BMW X3 iDrive and syncing with them to my iPhone XsMax. I learned so much and had fun too. Great personality, super smart. Thank you! BWG More

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Service March Jim has overseen the service of my vehicles on numerous occasions. I know that he both cares about and understands my concerns. His knowledge of the Jim has overseen the service of my vehicles on numerous occasions. I know that he both cares about and understands my concerns. His knowledge of the vehicles is voluminous and he makes the connections between the symptoms I describe and possible solutions while always looking for the most cost efficient solution. More

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Best service and sales department I took my car in for service at flemington Bmw and couldn’t be happier. I was greeted by a very friendly and knowledgeable team member Trini who regi I took my car in for service at flemington Bmw and couldn’t be happier. I was greeted by a very friendly and knowledgeable team member Trini who registered me immediately. Paperwork was filled out and I was on my way in a few short minutes. Once the car was completed, Jim reached out to let me know all the details. Best Bmw dealer for sales in service!! More

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Positive experience My salesman Ted was personable, efficient, and accommodating. This is the third car I’ve bought from this dealership and it has been a great experienc My salesman Ted was personable, efficient, and accommodating. This is the third car I’ve bought from this dealership and it has been a great experience. I appreciate they hunted down the car I wanted and got it there quickly and did everything I asked. More

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Another Great Service Experience Just completed two service visits within one week - one for routine maintenance and the other for a paint scratch touch up. Both were handled professi Just completed two service visits within one week - one for routine maintenance and the other for a paint scratch touch up. Both were handled professionally, the work was done in the initially stated time frame and the car was, in both cases, returned washed. My long time service adviser Dana Claxton shepherded both visits and, as usual, I was kept informed all though out the process. Seamless and painless. This in the way all service visits should be but, many times are not. Definitely not the case at Flemmington BMW. Thanks Dana! More

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Excellent Service I've been dealing with Flemington BMW for the last several years and continue to be impressed by their professionalism and expertise. The sales depart I've been dealing with Flemington BMW for the last several years and continue to be impressed by their professionalism and expertise. The sales department starting with Vince Dillon have been extremely patient and helpful in making sure I am happy with all my choices and finding the right fit for me. My experiences with the service department have been exceptional. I had previous experience with a different BMW service department which was horrendous. Flemington has been just the opposite. From the greeting from Trini when I pull in, to the sign in and check out process at the desk, everything is done with a smile and a welcome. Most recently Dana Claxton was my service adviser and she was excellent in her communication and professionalism. More

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BEYOND MY ESPECTATIONS As per the above title line I expected the usual premium vehicle experience as I have owned all of the usual premium vehicles- Mercedes, Lexus, Audi, As per the above title line I expected the usual premium vehicle experience as I have owned all of the usual premium vehicles- Mercedes, Lexus, Audi, etc. and in all of those the experiences was mediocre at best for one reason or another. This is my first BMW. First let’s start with my sales person, Chris Leahy. Chris was totally knowledgeable about the X3 ( I have had experiences where the sales person hardly knew anything about the vehicle they were selling). Chris was patient and courteous on the test drive; &. When we came back my mind was immediately made up to start a transaction. On the day of delivery when I had to turn in my lease car to the former dealership, Chris picked me up to deliver me to Flemington BMW (& the other dealership was not exactly around the corner). On delivery of the ‘18 X3- Chris took all the time in the world to make sure I understood & felt totally comfortable before I left to drive home to Pennsylvania (not around the corner, either). And now let’s get to the Sales Manager, Vince Dillon— who made sure from start to finish everything went just right. I cannot think him enough. I already spoke by phone with “Trini”, the BMW GENIUS, who clarified a few questions I had.. Everyone here so far (I only have the vehicle 6 days) is really on the ball. A FABULOUS EXPERIENCE!! Thanks guys!! More

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