Trent Purdue | Page 28

Excellent Experiece Purchasing a Certified Toyota Our salesperson, Trent Purdue was great. He worked with us through the entire process and showed us the vehicle, all of it's options and appointments Our salesperson, Trent Purdue was great. He worked with us through the entire process and showed us the vehicle, all of it's options and appointments, and all of the Toyota Certified Warranty info. We got a great deal and a great car in the process. Thanks so much to Trent and everyone at Beck Toyota. More

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No Pressure Sales This is our second experience with Trent. We decided to purchase our first vehicle from Trent due to a few key customer service qualities: 1. Toyota This is our second experience with Trent. We decided to purchase our first vehicle from Trent due to a few key customer service qualities: 1. Toyota Quality 2. Trent has a great attitude and willingness to please his customers. 3. Trent has a unique way of providing a comfortable low/no pressure sales experience to his customers 4. Trent proved to be extremely knowledgeable about all products and services. 5. Trent was also able to answer all of our question. For all of the same reasons listed above we decided to come back to Trent to purchase another vehicle, and yet again he maintained the high standards of customer service from above. I will be happy to continue to do business with Beck Toyota and Trent Purdue for all of our vehicle needs in the future. We will also be sure to recommend all of our friends and family to visit Beck Toyota and Trent Purdue. More

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WOW........THEY SPECIALIZE IN MAKING DREAMS COME TRUE! MY FINANCIAL SITUATION WAS DEVASTATED DUE TO MEDICAL BILLS AND BEING DOWNSIZED FROM MY CAREER. AS I TRIED TO RE-ESTABLISH MYSELF AND GET ON MY FEET, MY FINANCIAL SITUATION WAS DEVASTATED DUE TO MEDICAL BILLS AND BEING DOWNSIZED FROM MY CAREER. AS I TRIED TO RE-ESTABLISH MYSELF AND GET ON MY FEET, I THOUGHT MY ONLY OPTION FOR A CAR WAS TO GO TO A "BUY HERE PAY HERE" PLACE. BEFORE MAKING THAT FINAL DECISION I REMEMBERED WATCHING A BECK TOYOTA COMMERCIAL AND I COULD HEAR PHYLLIS BECK'S KIND AND GENTLE VOICE IN MY HEAD. I FIGURED A PHONE CALL IS FREE AND IT CERTAINLY WON'T BE THE FIRST TIME I HAVE BEEN TOLD "NO, SORRY." SO I CALLED BECK TOYOTA AND SPOKE TO "TRENT PURDUE". HE PATIENTLY LISTENED TO MY STORY THEN HE SET TO WORK TRYING TO RESOLVE MY SPECIFIC ISSUE. HE TREATED ME LIKE I WAS FAMILY..... EVEN THOUGH I HAD NEVER SET FOOT IN THE DEALERSHIP NOR MET HIM FACE-TO-FACE. LATER WHEN I GOT THE PHONE CALL TO COME IN, EVERYONE THERE WAS MORE THAN HELPFUL AND EXTREMELY POLITE TO ME. I NOT ONLY GOT A NEW CAR, I GOT PAYMENTS THAT WERE DRASTICALLY LOWER THAN A "BUY HERE" TYPE OF FACILITY, AND BELIEVE IT OR NOT I ACTUALLY GOT THE COLOR OF CAR I ALWAYS WANTED. I WOULD STRONGLY ADVISE BUYERS TO TRY BECK TOYOTA, THEY NOT ONLY GAVE ME A SECOND CHANCE, BUT TREATED ME WITH RESPECT AND DIGNITY IN THE PROCESS. BECK TOYOTA AND TRENT PURDUE MADE MY DREAM COME TRUE AND I AM VERY, VERY GRATEFUL! More

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