Travis Mckoy | Page 2

Unfortunately played phone tag with Manger and never got anything resolved. Went in for 1st check up and oil change and walked out of there with new oil and a 8k estimate on repairs with no fluids refilled anything resolved. Went in for 1st check up and oil change and walked out of there with new oil and a 8k estimate on repairs with no fluids refilled or any real explanation on the up keep of car. Only given the information that acura recommends anyways, but only major repairs such as timing belt and water pump but nothing mentioned about brakes weather good or not, struts, tires, fuel pressure, air filter (which ended up being trashed) which are pretty simple to check. Also brought in shroud that had fallen off and told them it was in trunk and I would pay to get it put back on and didn't mention anything about putting it back on. Feel like for bring courtesy acura and paying $100 I would receive more than just a basic oil change. I am a busy man just like everyone else so really didn't have the time to go back and forth on what he said she said when it comes to what was actually done but I know for a fact I walked out of there with a blank inspection form and a quote of over 8k in repairs. Could be my fault as a customer for not being as persistent as I should have been to make sure the work was being performed but I feel like I was taken for a ride. More

by Phil Verified Customer Verified Customer

Helpful 0

Report | Print

I really enjoyed my experience with the service department at Courtesy Acura. Everyone from the person that greeted me when I pulled in to the person that delivered my car to me when it was done be department at Courtesy Acura. Everyone from the person that greeted me when I pulled in to the person that delivered my car to me when it was done being worked on was incredibly friendly. The service was done perfectly and even quicker than I was told it would take. I would recommend this dealership to anyone that needs service on their Acura. More

by whitevvolf22 Verified Customer Verified Customer

Helpful 0

Report | Print

Travis and everyone at Courtesy took extra steps to ensure my recent service went well. ensure my recent service went well. More

by VINCEVOGEL Verified Customer Verified Customer

Helpful 0

Report | Print

Fast and courteous service. Good attention to the details. Listened and addressed my concerns. Car returned clean. Good attention to the details. Listened and addressed my concerns. Car returned clean. More

by mtriola Verified Customer Verified Customer

Helpful 0

Report | Print

Very knowledgeable about everything that needs to be maintained. Helped build a detailed step by step maintenance plan. Making sure things are a top priority get done first. maintained. Helped build a detailed step by step maintenance plan. Making sure things are a top priority get done first. More

by LORENZONOLDELOPEZ Verified Customer Verified Customer

Helpful 0

Report | Print

Was very friendly & helpful & gave good explanation if services that were being recommended for my vehicle services that were being recommended for my vehicle More

by JACKQKEV Verified Customer Verified Customer

Helpful 0

Report | Print

I really appreciate the customer service provided at Courtesy Acura. Travis was excellent! Highly recommended. Courtesy Acura. Travis was excellent! Highly recommended. More

by BDCOMPLYGUY Verified Customer Verified Customer

Helpful 0

Report | Print

Courtesy Acura is my favorite Acura dealership in the Denver metro. Said with mixed emotions I have had 4 Service Consultants in the 6 years I’ve had work done. I am glad to see Chris Zimmerman be the Se Denver metro. Said with mixed emotions I have had 4 Service Consultants in the 6 years I’ve had work done. I am glad to see Chris Zimmerman be the Service Director at Courtesy because I did NOT like the process/operations at Mike High. I know he is extremely happier at Courtesy due to a wide variety of experience. I most recently got assigned Travis McKoy, he has been fantastic so far, I look to keep that relationship going with support from Chris. Shout out to Chris, Vanessa, and now Travis. Thank you for the great customer service and all you do for me! 5star service and 5 star dealership! Go team! More

by JAHPRYOR17 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service, incredible friendly employees and fast and efficient service. I would highly recommend to anyone needing their Acura serviced. and efficient service. I would highly recommend to anyone needing their Acura serviced. More

by whitevvolf22 Verified Customer Verified Customer

Helpful 0

Report | Print

My experience was great. Every aspect of the purchase process was explained and my representative was knowledgeable and amazing. Every aspect of the purchase process was explained and my representative was knowledgeable and amazing. More

by whitetim123 Verified Customer Verified Customer

Helpful 0

Report | Print