Travis Bergeson
Travis Bergeson at Toyota of Des Moines

Travis Bergeson | Page 10

Service Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
171 Reviews
4.8

171 Reviews

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171 Reviews of Travis Bergeson

June 05, 2024

Dealership Rating
Employee Rating

Went in for 10,000 mile oil change and tire rotation. Everything went well. No complaints. More

by MSTANDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

June 03, 2024

Dealership Rating
Employee Rating

I was in and out in 30 minutes. That was great had an appointment afterwards. More

by squrl1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2024

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 01, 2024

Dealership Rating
Employee Rating

Service was great but it took almost 2 hours to get an oil change and a software update More

by joshthiessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

June 01, 2024

Dealership Rating
Employee Rating

The staff explained it clearly, and all the work was recorded in a very clear video. very good More

by Brant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Toyota of Des Moines responded

Thrilled you had a fantastic experience! We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication.

June 01, 2024

Dealership Rating
Employee Rating

This visit was much better than my last interaction with Toyota. A couple months after I purchased a new vehicle, I called the salesman who sold me the car with my complaints that the car was really loud an More

by BREANNAJ321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Harris

Jun 03, 2024

Toyota of Des Moines responded

Hello Breanna, we appreciate your feedback and are disappointed that there was a rattling noise in your vehicle. If there is any more we can do for you, please contact our General Manager, JP Phillips.

June 01, 2024

Dealership Rating
Employee Rating

Toyota of Des Moines is the only place that I will go to have my vehicle serviced. Everyone I spoke with was very knowledgeable and accommodating. JP Phillips was very professional and personable during our More

by Raven Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips

Jun 03, 2024

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback. Have a great day!

May 31, 2024

Dealership Rating
Employee Rating

Great customer service! Very happy I was in and out according to the time estimate I was given. More

by candida_lisboa
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 31, 2024

Dealership Rating
Employee Rating

Great service, easy to schedule, on time. Will use again. Location easy to find too. More

by MESUNDET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Toyota of Des Moines responded

Fantastic! We appreciate you recognizing our service, scheduling ease, timeliness, and convenient location. We look forward to seeing you again at Toyota of Des Moines!

May 29, 2024

Dealership Rating
Employee Rating

Excellent service! Service personnel are second to none! I also ran some things by our salesman Bob Staley. He is outstanding and even tho things didn’t come together t More

by Brianchamplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Toyota of Des Moines responded

We appreciate you recognizing the good service & friendly staff.

May 24, 2024

Dealership Rating
Employee Rating

I have always had excellent service. The people are courteous and get you in on your scheduled time. The service department is kept neat and clean. They also have a nice waiting room to More

by egabus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Phillips, Ian Davis, Dan Murray, Chad Millhollin, Bill Ahrens , Colton Powers, Robert Schulz

May 28, 2024

Toyota of Des Moines responded

We appreciate your loyalty! We strive for excellent service, courteous staff, and a comfortable waiting area. Thank you for choosing us!

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