Torrey Hall | Page 30

Outstanding, everyone was great, not pushy Kelvin was very nice and responsive to my needs. He listened and walked me through everything pertaining to the vehicle i was interested in. He was no Kelvin was very nice and responsive to my needs. He listened and walked me through everything pertaining to the vehicle i was interested in. He was not pushing and i like that. More

by vmalone701 Verified Customer Verified Customer

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Your service department has dropped the ball. Yes, service department has dropped the ball I have been a customer at this location for the last 15 years purchasing 3 vehicles only having my vehicl Yes, service department has dropped the ball I have been a customer at this location for the last 15 years purchasing 3 vehicles only having my vehicle serviced at this service location. I've went to this location on 3 different occasions maybe 4 to get my window fixed and each time I was giving an excuse to come in on the weekend during the week and come in during the week on the weekend, so if you look at my service record for my vehicle you will see that I came in on 3 different occasions for that reason and I went in yesterday to get it done and was told that my warranty expired it has expired on something in which I tried to get done a year ago.. Yesterday was my last day at Nissan if the people that run your service department want to take long-time customers as a joke and think things are funny I'll take my business elsewhere, my family and friends love Nissan you have a great product but you just don't have good people working in your service department. I work in the service industry, sorry but service is what you sale dissatisfaction is a failure, Thank you Nissan for a wonderful product . More

by stewartpatrick88 Verified Customer Verified Customer

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Awesome Team I love the service team at Nissan of South Holland. They are always very helpful and informative. I get all of my maintenance done here. I love the service team at Nissan of South Holland. They are always very helpful and informative. I get all of my maintenance done here. More

by Lisa J Armstrong Verified Customer Verified Customer

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Oil change Overall great service and treatment from Mr. Torrey Hall. The service is one I’ve had many times before, but Mr. Hall was informative and up front con Overall great service and treatment from Mr. Torrey Hall. The service is one I’ve had many times before, but Mr. Hall was informative and up front concerning the wait time More

by blkmn425 Verified Customer Verified Customer

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Great Experience. Great Customer Service. 94Nisssan delivers great service and a very comfortable atmosphere. I'm new to the Nissan family. I'm truly enjoying my Murano. The entire staff are e 94Nisssan delivers great service and a very comfortable atmosphere. I'm new to the Nissan family. I'm truly enjoying my Murano. The entire staff are exemplary professionals. More

by Simmona1129 Verified Customer Verified Customer

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Great service always. The staff members are very personable they make you feel like family. That is needed these days. Exceptional service is so hard to find. I look for gr The staff members are very personable they make you feel like family. That is needed these days. Exceptional service is so hard to find. I look for great service at all times. More

by GOODWINQUE Verified Customer Verified Customer

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Ignition recall I came in for recall on ignition switch. I was told it would be inspected, may have to return if part wasn't available. I was delighted to be told by I came in for recall on ignition switch. I was told it would be inspected, may have to return if part wasn't available. I was delighted to be told by Torry after the inspection the part was in and would be replaced. He was very professional and kept me informed. It was a redeeming experience, when my other Nissan's ignition failed before the recall notice came out; causing the radio to stay on. It was an emergency situation. I called South Holland and wasn't given a referral to service for assistance. I was told they were closing soon. I was quite alarmed and didn't want to get help. Therefore, I called Hawkesson Nissan and the service manager disabled the radio ordered the part and replaced it. I was very grateful. More

by pdebonnett Verified Customer Verified Customer

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Best service center in Illinois If you're looking for great service go to Nissan of South Holland, they're fast friendly and accommodating. Excellent service, Steve, Derryl & Torry a If you're looking for great service go to Nissan of South Holland, they're fast friendly and accommodating. Excellent service, Steve, Derryl & Torry and the whole Nissan team . In & out in 30 minutes. More

by msmeg45 Verified Customer Verified Customer

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Oil change Today was my service advisor. When I asked him about the express service he explained that several people had just arrived before me and that the wait Today was my service advisor. When I asked him about the express service he explained that several people had just arrived before me and that the wait time was close to 90 minutes. He was accurate and for my inconvenience he deducted $10 from the bill. More

by SGC1203 Verified Customer Verified Customer

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Customer Service Steve Chase is the best service manager ever. The owners have become personal friends and treated like family. I love this place and will always come Steve Chase is the best service manager ever. The owners have become personal friends and treated like family. I love this place and will always come here. The staff is off the chart and I knowest of them and they know me. More

by CHAZ7930 Verified Customer Verified Customer

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