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Tori Gourdin

Overview Reviews (248) Inventory (362)

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Tori Gourdin

Tori Gourdin | Page 4

Sales Professional

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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rated

248 Reviews

Overview Reviews (248) Inventory (362)

Dealership Experience

9 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

not yet
rated

248 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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248 Reviews of Tori Gourdin

November 19, 2020

Dealership Rating

Employee Rating

I purchased a vehicle from Bourne's yesterday. Tori I purchased a vehicle from Bourne's yesterday. Tori handled everything in a personable and profesional manner. She was terrific. I arrived for a 10: I purchased a vehicle from Bourne's yesterday. Tori handled everything in a personable and profesional manner. She was terrific. I arrived for a 10:30 appointment and drove out in my new vehicle by 12:30. I test drove the car, did all the paperwork and financing the next thing I knew Tori was putting my license plates on and I was driving away. Great Experience. Thank you, Tom P. More

by tperry3

Customer Service

Friendliness

Recommend Dealer

Yes

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Nov 19, 2020 -

Bourne's Auto Center responded

Tom, thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient transaction so they do not have to spend all day waiting at the dealership. Tori is a fantastic sales professional and I can assure you that it was her pleasure to assist you with the purchase of your new vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 19, 2020

Dealership Rating

Employee Rating

Tori was so amazing! She made my car buying experience so easy and smooth. If I ever need anything I’m going straight to her! Amazing customer service and she is genuinely kind, it’s hard to find that. She i easy and smooth. If I ever need anything I’m going straight to her! Amazing customer service and she is genuinely kind, it’s hard to find that. She is the ideal saleswoman! More

by Vehicleowner

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 20, 2020 -

Bourne's Auto Center responded

Katie, thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers an amazing car buying experience. Tori is an excellent sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! We look forward to assisting you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 18, 2020

Dealership Rating

Employee Rating

TORI & Shaun! The best ! 4th car I’ve brought . And they were THE BEST experience ever! Hands down- really good and they know their jo were THE BEST experience ever! Hands down- really good and they know their jo More

by EbonyCreer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Saunders

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Nov 18, 2020 -

Bourne's Auto Center responded

Ebony, thank you for your continued business and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have an excellent car buying experience. Tori and Shawn are both superb members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! We look forward to assisting you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 07, 2020

Dealership Rating

Employee Rating

Easiest car buying experience we have ever had! Absolutely recommend them to everyone. Already referred 2 people to them. Ask for Tori she is great! Absolutely recommend them to everyone. Already referred 2 people to them. Ask for Tori she is great! More

by V. Michael

Recommend Dealer

Yes

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Nov 09, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation, referrals, and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient transaction. Tori is an outstanding sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 07, 2020

Dealership Rating

Employee Rating

Tori from Bournes made my first car buying experience a breeze! I could not be happier with my new (to me) Mini and I highly recommend going to Bournes for a used car. breeze! I could not be happier with my new (to me) Mini and I highly recommend going to Bournes for a used car. More

by Itsmattyb3

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 10, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! We are committed to providing all of our customers with a high level of service to ensure that they have an excellent experience shopping with us. Tori is a terrific sales professional and I can assure you that it was her pleasure to assist you with the purchase of your Mini! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 05, 2020

Dealership Rating

Employee Rating

Great customer service. Tori was back and forth with me for days helping me out! Highly recommended! Second vehicle bought from them in 2 years! for days helping me out! Highly recommended! Second vehicle bought from them in 2 years! More

by Tommygraz4

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 25, 2020 -

Bourne's Auto Center responded

Tommy, thank you for your continued business, recommendation, and 5-star review! We are committed to providing our customers with the highest level of service to ensure they stay up to date throughout the entire purchasing process. Tori is a fantastic sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 03, 2020

Dealership Rating

Employee Rating

Tori, Carlos, and Trevon were a very big help. Very patient, and got me the best deal. Will work those numbers to the bone to get you the best price. Thank you thank you thank you. Also thank you Georg patient, and got me the best deal. Will work those numbers to the bone to get you the best price. Thank you thank you thank you. Also thank you George More

by johnsonshawna21

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Machado, George Mead , Trevon Hubbard

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Dec 15, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We work with over 40 banks and local lenders to find our customers the best possible financing options and work hard to match or beat any rate. Tori, Carlos, Trevon, and George are all outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

November 03, 2020

Dealership Rating

I am so impressed with the honesty of this dealership! My new vehicle was due for an oil change and I asked about having the next package of service up, which would have been $299.95. The gentleman tol My new vehicle was due for an oil change and I asked about having the next package of service up, which would have been $299.95. The gentleman told me it was not necessary at this time for anything other than the oil change!! They could easily have done that service and I would never have known it didn't need to be done. Found myself a great new place!!! More

by Dakotam16*

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Aufiero

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Nov 27, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We believe that it is essential to be honest and transparent with our customers to ensure they are getting the highest level of service. I can assure you that it was our pleasure to assist you with servicing your vehicle, and please do not hesitate to reach out to us if you need any further assistance! Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 31, 2020

Dealership Rating

Employee Rating

So happy with my new car and even happier with my service experience with Tori! She answered all of my questions and the process was quick and easy- no time wasted. So impressed that I had a 430PM appointmen experience with Tori! She answered all of my questions and the process was quick and easy- no time wasted. So impressed that I had a 430PM appointment and left with my new car that day. The offer for my trade in was more than fair. Overall, very pleased and highly recommend Bourne’s to others! More

by Sarahdusseault

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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October 27, 2020

Dealership Rating

Employee Rating

I typically do not purchase vehicles from dealers due to the "purchase experience" which can be poor. I have never been to Bourne's, but saw a Subaru on FB Marketplace. I stopped by, did not see the car, the "purchase experience" which can be poor. I have never been to Bourne's, but saw a Subaru on FB Marketplace. I stopped by, did not see the car, but Tori walked by and offered to help. In no time, she had information on the car, but a deposit had already been made. I left my name and got a call back the following day that it was now available. Later that day, I took it for a ride and picked it up, for my wife, the following day. This was a nice experience and Tori is the best. Several other people were also very helpful including George and Trevon. Thanks More

by Dspirlet

Recommend Dealer

Yes

Other Employees Tagged: George Mead , Trevon Hubbard

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Oct 27, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have an excellent car buying experience. Tori, Trevon, and George are all outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your Subaru! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

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