Mark Aufiero
Mark Aufiero at Bourne's Auto Center
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Mark Aufiero

Service Advisor

Bourne's Auto Center

135 Belmont Street
South Easton, MA 02375

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68 Reviews

Dealership Experience

6 yrs, 4 mos

not yet
rated

68 Reviews

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68 Reviews of Mark Aufiero

February 01, 2024

Dealership Rating
Employee Rating

This car dealership is dishonest and untrustworthy. Their lazy and will do whatever they can to save a buck. Would avoid this dealership. Not worth your time. Their quality of service and repair is als More

by sluhaorg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 01, 2024

Bourne's Auto Center responded

We are sorry that you feel as though we are somehow responsible for an accident your vehicle was involved in four months after your purchased it. It is just not possible that any repair we performed on your vehicle would cause a problem four months later. If there was an issue with a repair it would have happened immediately. Michael Kelley General Manager

January 23, 2024

Dealership Rating
Employee Rating

I can’t tell you in words how pleased I was with Jose. I walked in the door and was greeted at the front desk with the upmost respect. From there Jose took over. I am not young, he was kind understandin More

by Roseb426
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: George Mead, Jose Molina

Jan 24, 2024

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Kelley General Manager

June 02, 2023

Dealership Rating
Employee Rating

Dishonest business practices related to the sale with my wife. Fake warranty made her miss work twice because “the parts didn’t come in.” More

by Mmccue2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 02, 2023

Bourne's Auto Center responded

We are incredibly sorry that there have been issues getting the correct parts and addressing your A/C and Sunroof concerns. We have come up with solution with your wife for when the parts do come in that seems to work for her. We will stand behind this repair and get this resolved for you with as little inconvenience as possible moving forward. If you would like to speak with me directly I can be reached at 508-230-2903. Michael Kelley General Manager

February 11, 2023

Dealership Rating
Employee Rating

Love this place 🥰 Best deals, Great cars Awesome people Easy to do Business with Thank you Kyle and Dave and everyone on the team More

by Micheles Massage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2023

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

December 01, 2021

Dealership Rating
Employee Rating

So, I just bought my 5th car from them since 2008 (yeah, I'm rough on my cars! 😆), and I only buy from Bourne's! I currently live in Waltham, but am happy to trek down to Easton to buy...I know I'm going t More

by Camry Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Machado, Mario Lee, Kory Peterson, Paul Sandler, Jarred Robson, Tara Braddock , Jeff Forsyth, Michael Pierre, Kris Tetreault

Dec 01, 2021

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. Mario, Carlos and Tara work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Kelley General Manager

November 03, 2020

Dealership Rating
Employee Rating

I am so impressed with the honesty of this dealership! My new vehicle was due for an oil change and I asked about having the next package of service up, which would have been $299.95. The gentleman tol More

by Dakotam16*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tori Gourdin

Nov 27, 2020

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We believe that it is essential to be honest and transparent with our customers to ensure they are getting the highest level of service. I can assure you that it was our pleasure to assist you with servicing your vehicle, and please do not hesitate to reach out to us if you need any further assistance! Thanks again, Brendan Rockey Marketing and Social Media Coordinator

October 19, 2020

Dealership Rating
Employee Rating

Tori was awesome! She listened to us and provided us with what we really wanted. She made us comfortable in looking for what we really needed. More

by sarah Bugingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelley, Kory Peterson, Tori Gourdin, George Mead , Matt Aiello, Trevon Hubbard, Kris Tetreault

Oct 20, 2020

Bourne's Auto Center responded

Sarah, thank you for your kind words and 5-star review! We are committed to providing all of our customers with a high level of service to ensure that they find exactly what they want when shopping with us. Tori is a fantastic sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

September 30, 2020

Dealership Rating
Employee Rating

Set up appointment...everything went as planed!!! Great service!!!!!!!I would recommend to family and friends..hope I don't need service..if I do ill be back... More

by Redsxplaya12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Bourne's Auto Center responded

Thank you for your recommendation and positive review of your experience servicing your vehicle with us! We are committed to providing all of our customers with the highest level of service. Please feel free to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

June 22, 2020

Dealership Rating
Employee Rating

It was a truly stress-free car buying experience. We scheduled test drives, took the cars out for a spin, and made the selection. Jose had the car ready for us and we came home with the car on the same More

by Anonymous
Recommend Dealer
Yes

Other Employees Tagged: Amy Hymon, Jose Garcia

February 10, 2020

Dealership Rating
Employee Rating

Great experience in car shopping!! Bournes lived up to its stellar reputation again in buying another car. I’m very happy with my purchase!! Thank you More

by Bonmar
Recommend Dealer
Yes

Other Employees Tagged: Shawn Saunders , Emmett Royster

Mar 09, 2020

Bourne's Auto Center responded

Thank you for your continued business, compliments, and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have an excellent car buying experience. We are pleased that you are happy with your purchase and I can assure you that it was our pleasure to assist you! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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