Tony Viero | Page 7

Great Let's start by saying it was the quickest car buying experience I have ever had. The sales people are friendly and no pressure. Dennis (the finance ma Let's start by saying it was the quickest car buying experience I have ever had. The sales people are friendly and no pressure. Dennis (the finance manager) was great he completed the paper work fast and made us feel at home. I would recommend them to anyone I know. More

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A very pleasant experience We brought our 2010 Rav 4 in for Servicing and left with a 2017 Rav 4. A very pleasant experience, Mike was extremely pleasant as was his Manager. H We brought our 2010 Rav 4 in for Servicing and left with a 2017 Rav 4. A very pleasant experience, Mike was extremely pleasant as was his Manager. Hassle free, and no bait and switch! I will go back for all of my cars. I have owned Toyota Rav 4's from the first year they came out - This is my 6th Rav 4. Excellent car, excellent dealer ship. More

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Unexpected ease of purchase of buying a car. From initial phone call off the internet, Tommy, Mikey, Jeff, and Tony the gen mgr all were low pressure and most anxious to get us the car that we wa From initial phone call off the internet, Tommy, Mikey, Jeff, and Tony the gen mgr all were low pressure and most anxious to get us the car that we wanted. Free maintenance for 4 years was also a big factor. There was an air problem in the tires next day so a service tech took the car and filled the tires without making us wait in line. Best purchase of a new car we have ever had. By the way we love our new Avalon " pearl " much. Thanks Phillips ! Dick and Helen baker More

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Professional and friendly Phillips Toyota proved to be a friendly and professional dealership. They were sincere and honest. They answered all my questions and explained all my Phillips Toyota proved to be a friendly and professional dealership. They were sincere and honest. They answered all my questions and explained all my options. It was a pleasant experience. More

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17 tundra Great deal they took good care of me and made me a really good price on the truck that I wanted I will definitely be doing business with them in the f Great deal they took good care of me and made me a really good price on the truck that I wanted I will definitely be doing business with them in the future More

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Accommodating and pleasant transaction Phillips Toyota acquired the exact car we wanted. We were happy with deal we made and the salesperson, Thomas, was very attentive. The General Manag Phillips Toyota acquired the exact car we wanted. We were happy with deal we made and the salesperson, Thomas, was very attentive. The General Manager Tony, was very upbeat and pleasant and played an important role in the transaction. We would have no problem recommending the dealership to others. We plan to go back and have our car serviced there regularly. Service adviser (ASM) Mark McCarthy is the man to see. More

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Easy sale Horrible Service. Granny13850@yahoo.com Purchased 2013 RAV4 Sept. 8, 2016. December 13, 2016 car broke down in Fayetteville, NC on I-95 @ 2:00am. Tow truck arrived @ 4:00am & towed car to Purchased 2013 RAV4 Sept. 8, 2016. December 13, 2016 car broke down in Fayetteville, NC on I-95 @ 2:00am. Tow truck arrived @ 4:00am & towed car to Rick Hendricks Toyota Scion in Fayetteville, NC. Slept in car in Dealer parking lot till Dealership opened. Upon inspecting my car they discovered that the bolts under the hood were red, but my car was blue. They went to the car fax report & found my car listed with report of it being in bad accident in July 2016. The car had whole front end rebuilt with different car parts, then was painted to match the rest of the.car. Upon the rebuild something was not put together properly & now I had an electrical problem which is a very costly problem I was told. It would take a long time to find the problem & might not be repairable even if found. I was in the middle of moving from Leesburg, Fl to Royersford, PA & was to meet the moving van the next day so they could unpack my belongings into my new home. I called the extended warranty ins. Co. Was immediately told they do not cover electrical problems. The book said Gold Plus did have electrical coverage. They refused to help in any way- refused to get me a rental car when.book clearly states if customer is more than 100 miles from home a rental car is to.be provided. I was over 500 miles away which is a 7 hour plus drive- they refused! Next call to Phillips Toyota-the only way they would help was if I brought car back to their dealership. Car did not run, I was 500 miles away - they too refused a rental car or any help - so I was just stuck at the Fayetteville Toyota Dealership! Luckily my children were able to leave work & give entry to my new home to the movers. I never arrived till the 15th of December & was forced to purchase a brand new car as I did not have enough equity in Rav 4 with the short time that I had it! I am very very disappointed in Phillips Toyota Dealership! They should not be in business if they cannot do any better than this. I will never refer a soul to this establishment. More

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Excellent Dealership Sales person (Mr. Bruce Markgraft) was a very professional, courteous and friendly. My wife and I really appreciated that. We will recommend Phillips Sales person (Mr. Bruce Markgraft) was a very professional, courteous and friendly. My wife and I really appreciated that. We will recommend Phillips Dealership and Bruce Markgraft to our friends. More

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