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Tony Galvan
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Tony Galvan
New and Used Sales Professional
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
13 Reviews
13 Reviews
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13 Reviews of Tony Galvan
April 21, 2024
My car buying experience was great. Found the car online and Tony responded to my questions promptly. At the dealership the purchasing was quick and I had the keys in my hands in less Found the car online and Tony responded to my questions promptly. At the dealership the purchasing was quick and I had the keys in my hands in less than an hour. More
by Dawn
Verified Customer
Helpful 
March 30, 2024
Everyone made sure that I was taken care of and very happy with the service happy with the service More
by mnagelkirk
Other Employees Tagged: Victor Heckman, CB Watkins
September 05, 2023
All involved made the experience pleasant. This is our sixth vehicle purchased through Maple Hill Auto Group. They were very knowledgeable. Thank you This is our sixth vehicle purchased through Maple Hill Auto Group. They were very knowledgeable. Thank you More
by RMAYER7510
Other Employees Tagged: Victor Heckman, CB Watkins
August 12, 2023
Not a good experience paid asking price on used car and only asked that software update be completed and was not. No guidance on signing up for Blue Link. Overall awful experience. Would not recommend de only asked that software update be completed and was not. No guidance on signing up for Blue Link. Overall awful experience. Would not recommend dealership. More
by TMRUDGE1
March 26, 2023
Smooth easy transaction didn't feel pressured to add extra warranties or coverage over all left feeling good about my purchase. extra warranties or coverage over all left feeling good about my purchase. More
by messages2rob
Other Employees Tagged: Victor Heckman
February 18, 2023
Wish I'd been told about the extended warranty sooner during the deal. Need to have salesperson look the vehicle over before handing over . But really nice people very respectful. during the deal. Need to have salesperson look the vehicle over before handing over . But really nice people very respectful. More
by rickfay120864
Other Employees Tagged: Victor Heckman
February 05, 2023
I found the used vehicle I purchased online from their website. Upon my first walk around analysis, my first impressions were WOW it’s clean and most everything was operational. I let my salesperson (Tony website. Upon my first walk around analysis, my first impressions were WOW it’s clean and most everything was operational. I let my salesperson (Tony Galvan) know about my concerns (some of which was I didn’t know how some features worked). He took the list of concerns seriously and addressed each one! I’m well aware with the purchase of a new to me car there is likely going to be something that may give me pause, Tony’s ability to work with their service department to address each item that needed a closer look was exceptional! As far as the purchasing process in attempting to get to a final price took longer than I expected as it took several inquiries on my part to get there with a firm YES this is our best and final figure for the sale with a trade in from their end. The optional warranty info with pricing was not presented ahead of the signing of the paperwork (4 days after getting to the final pricing). I learned about the added benefit of car washes upon my salesperson putting the license plate plus cover on the car. That’s a very kind benefit!! I look forward to learning more about any other additional benefits I may be able to receive in the future at Maple Hill! Are there special pricing on service?? I have also interacted with their parts department and that was fantastic as I learned more about my car! Maple Hill has a very nice team of people, and I’m looking forward to my Journey with them! More
by Brian
Other Employees Tagged: CB Watkins , Parts service desk employee Monday evening 30th plus a service employee that came out to meet me at my car to explain the outside mirror defrost
January 11, 2023
Dealership good. Tony okay. Showed us the car and was low pressure. However, after I purchased I found a deep scratch and emailed Tony inquiring about touch up pai Tony okay. Showed us the car and was low pressure. However, after I purchased I found a deep scratch and emailed Tony inquiring about touch up paint as the car was not a common color. No response. Not even a reply to tell me they can't get it. That's disappointing. Get your commission and be done with me. Lance was great. He took care of me on the day I purchased the car as Tony was on vacation. Everything was perfect. More
by sdusen
December 27, 2022
We were taken care of from when I drove in parking lot. Tony greeted me and I test drove. Brought hubby over that nite we test drove it. Only one we had problems getting the STATE to get our title. Excuse Tony greeted me and I test drove. Brought hubby over that nite we test drove it. Only one we had problems getting the STATE to get our title. Excuse was “we ran out of paper!” Have no complaints we were taken care of like Royalty. Thank you. A Journey Like No Other!!! More
by tta3217429
Other Employees Tagged: Victor Heckman, CB Watkins
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