Tony Byrd | Page 5

Amazing dealer and dealership. Was able to get exactly what I wanted in and out with no problem. They provided me with a great deal as well as affordable monthly payments. Highly r Was able to get exactly what I wanted in and out with no problem. They provided me with a great deal as well as affordable monthly payments. Highly recommend! More

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Tony and the Hi Line Autoahaus team gave excellent service and made sure my every need was met. service and made sure my every need was met. More

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A HUGE SHOUT OUT TO TONY BYRD! !! Tony is very quick, friendly, professional, humble, diligent, personable, and knowledgeable with an unpretentious personality and this is what make !! Tony is very quick, friendly, professional, humble, diligent, personable, and knowledgeable with an unpretentious personality and this is what makes Tony an excellent salesman. Tony helped me get my DREAM car!!! I highly Tony of Hi-Line Autohaus!!! Thank you Tony. More

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Second time purchasing from Hi-Line. Each time has been a simple, easy and fast process. No hard sales pitch, fair pricing and trade-in allowance. Tony Byrd was very helpful. Each time has been a simple, easy and fast process. No hard sales pitch, fair pricing and trade-in allowance. Tony Byrd was very helpful. More

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Awesome car buying experience from beginning to end From the very first email, Tony B went above and beyond the call of duty to ensure I would get the car I was looking for. The car I was interested in, From the very first email, Tony B went above and beyond the call of duty to ensure I would get the car I was looking for. The car I was interested in, had just arrived at the dealership and it took nearly a week to get inspected and ready for sale. Tony contacted me immediately the following Friday to let me know the car was ready for sale. He knew I lived 3 nearly hours away and this would make it possible for me to come over the weekend. I made an appointment for Saturday afternoon. When I arrived, Tony B gave me his full attention. He was extremely professional and knowledgeable, a pleasure to work with. Thanks Tony B for helping with the purchase of my dream car...best car buying experience ever!!! More

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A 6 hour sales transaction I honestly don't know where to start for this 6 hour sales transaction. WOW! Such a bad experience that all I will say is that if the vehicle had not I honestly don't know where to start for this 6 hour sales transaction. WOW! Such a bad experience that all I will say is that if the vehicle had not been exactly what I wanted and still under factory warranty, (I could not find another in 300 miles).. I would have never returned to the dealership. Low balled my trade. but wouldn't budge on their price... My trade is now listed with close to a $5000 profit margin. They mailed my tags to the wrong address and wasn't even concerned that I am riding around on an expired tag. It's all about how much money they can make, "Not your satisfaction" Would not accept my pre arrange financing, forcing me to use their bank, which of course with a much higher rate.  (they get a kickback from the bank).  They have been doing bad service for so long, they think it's normal. So if you can find another vehicle with similar features from another dealer.. Run! You deserve better and other dealerships will appreciate your business. Another dealer right down the street was willing to work with me, accept my trade at a fair price and accept my own financing, but just didn't have the vehicle I wanted. Their whole process is not designed for the consumer. You cannot win with this dealer. More

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Wonderful Purchasing Experience / Beautiful Car I purchased a used BMW from Tony at Hi-Line Garage about 6 months ago and waited to write this review to make sure that I was happy with my car. This I purchased a used BMW from Tony at Hi-Line Garage about 6 months ago and waited to write this review to make sure that I was happy with my car. This was the best car purchasing experience I had ever had. I live two hours from Charlotte and had an appointment to view at car at the large BMW dealer in Charlotte. Barely 10 minutes before departure, that dealership called me to tell me that they had sold the car - after promising to hold it for me to see. I went online and found a better BMW for a lower price at Hi-Line Garage and spoke with Tony, who pulled the keys so that the car would not be sold before I arrived. I drove down the same day, loved the car, and bought it that day. But I was also trading a car and did not have the paperwork needed. Tony and Hi-Line worked with me on the paperwork problems and let me take the BMW home. The car was beautifully prepared. I detail my own cars and do very careful work. But the detailing on the BMW was the best that I have ever seen. And 6 months later, I absolutely love my BMW. I have recommended Hi-Line Garage to so many people. I really like the no-haggle pricing. My wife and I buy Lexus and BMW; we plan to buy all of our future cars from Hi-Line Garage. They are that good. More

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Cliff did an excellent job in helping me get the vehicle of Cliff was excellent in helping me obtain the vehicle of my choice. The staff at Hi-Line was very friendly. This is my second purchase of a Hi-Line veh Cliff was excellent in helping me obtain the vehicle of my choice. The staff at Hi-Line was very friendly. This is my second purchase of a Hi-Line vehicle. More

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Disappointed at first! I had my heart set on vehicle..chat with salesman online day before about the vehicle I wanted and talked to salesman couple of weeks before.... call I had my heart set on vehicle..chat with salesman online day before about the vehicle I wanted and talked to salesman couple of weeks before.... called ahead to advise I was in route advised it was a 2 1/2 drive get there the salesman was busy and he directed me to another salesman who advised me the vehicle is in inspection and not sure when it will be available. I was very disappointed in the 1st salesman..but the other Salesman was very apologetic and gave me the opportunity to test drive several other vechicles and was able to purchase a vechicle and I'm very pleased and Satisfied...Thumbs Up For Mr. Tony Byrd!!😇 More

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EXCELLANT SERVICE From the first point of contact we were treated professionally with care and prompt follow-up calls from Tony Byrd. Tony is to be highly recommended f From the first point of contact we were treated professionally with care and prompt follow-up calls from Tony Byrd. Tony is to be highly recommended for friendly mannerism, enthusiasm and quick responses to all our questions and requests. Our experience with finance man Greg Adler was equally impressive For the first time ever buying a car [I am 61] the financier did not hackle me and tried to sell me the rest of Charlotte N.C.. Greg took us straight to what we wanted and we signed on the dotted line. He was also so easy going and easy to talk to. What a great experience we had with both these two gentleman in the purchase of our vehicle. Five star service all the way! THANK YOU TO BOTH TONY AND GREG! From Gabriel and Shellie Heymans. More

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