Tony Alicea
Tony Alicea at Curry Honda Chicopee
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Tony Alicea | Page 51

Service Advisor

Curry Honda Chicopee

767 Memorial Drive
Chicopee, MA 01020

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4.9
518 Reviews

Tony has been with Curry Honda for over 15 years. He has been a Lube technician, Dispatcher and Service advisor. He has plenty of Honda skills to help you out if you come to the Curry Honda Service Department.

Dealership Experience

23 yrs, 4 mos

Industry Experience

23 yrs, 4 mos

Languages Spoken

English English

Icelandic Icelandic

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4.9

518 Reviews

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518 Reviews of Tony Alicea

April 07, 2021

Dealership Rating
Employee Rating

The staff is wonderful! They are always so polite and they listen to your concerns. Tony Alicea was very accommodating and helpful! I feel confident in the service I received on my Honda. The staff is ve More

by CJLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

Curry Honda Chicopee responded

We really appreciate your feedback of your recent visit with us! All of us here at Curry Honda Chicopee truly value your business and hope to see you again soon!

April 07, 2021

Dealership Rating
Employee Rating

Tony was the best , took his time to explain what was wrong with my car . Very fast and accurate service . 1000/100 Thank very much! More

by KEYSHA.MARIE1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2021

Curry Honda Chicopee responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again!

April 06, 2021

Dealership Rating
Employee Rating

I always have a pleasant experience when I go to Curry in Chicopee. The employees are always very nice and helpful. I will not go anywhere else to lease a car or have it serviced More

by Twister67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Morgado

Apr 07, 2021

Curry Honda Chicopee responded

We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

March 31, 2021

Dealership Rating
Employee Rating

Very polite and they help me with everything that I need to know about my car. Even prices thank you for all you do. Mirna More

by NMSMOR2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Morgado

Apr 07, 2021

Curry Honda Chicopee responded

We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

March 24, 2021

Dealership Rating
Employee Rating

I have switched all my service on my 2017 CR-V to Curry Honda. They are personable and totally professional. Any future business involving Honda vehicles will be directed to Curry Honda. More

by Richmit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Morgado, Ryan Orr , Jevon Ramsay, Pedro Reyes III

Apr 02, 2021

Curry Honda Chicopee responded

We look forward to continuing to serve you in the future!

March 23, 2021

Dealership Rating
Employee Rating

Excellent work by the Service Department and Advisors at Curry. The staff is very helpful, answers all our questions and performs the necessary scheduled maintenance. We've been very happy at having our Hon More

by BillG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Morgado , Pedro Reyes III

Apr 02, 2021

Curry Honda Chicopee responded

Thank you for the positive feedback! Our team aims to provide the best service possible!

March 18, 2021

Dealership Rating
Employee Rating

As always, the service team at Curry Honda was phenomenal... They are very knowledgeable, always professional, and courteous, They also have my oil changed and ready to go in about 15-20 minutes. More

by DSCHAREST617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Morgado, Ryan Orr , Jevon Ramsay, Pedro Reyes III

Mar 19, 2021

Curry Honda Chicopee responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

March 16, 2021

Dealership Rating
Employee Rating

Service was great! Tony the guy who was in charge of my car exceeded my expectations. Furthermore, he was very nice and friendly. Explained me everything in detail and made sure I got everything I needed. More

by MOnica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Curry Honda Chicopee responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

March 11, 2021

Dealership Rating
Employee Rating

Andy Bassett is an exceptional sales person and a down to earth communicator. He is a genuine human being who always puts the customer first, He is , in my opinion, is the most valuable asset at Curry Honda More

by jpnagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Curry Honda Chicopee responded

Thank you for your business and for the great 5-star review!

March 09, 2021

Dealership Rating
Employee Rating

Poor and disappointed with service! I have trusted Curry Honda for many years servicing my cars even though I do not own Honda cars! I brought my Toyota RAVA-4 after trying to jump but accidently lines cros More

by FINLAYOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jevon Ramsay

Mar 12, 2021

Curry Honda Chicopee responded

Finlayot, Hello, I understand it is frustrating to deal with unfortunate repairs that come unexpectedly. Your vehicle has been coming here for oil changes and Massachusetts state inspections only. You have never had any repairs or maintenance done here and declined several services and diagnostics over the years in which you have the right to do. Now, for the first time your vehicle was towed in, not even running or able to start. Once our technician diagnosed and replaced the main relay and checked over the electrical and charging system due to it being jump started incorrectly. We notified you it was running and fixed. You then told us about a completely separate issue with your heating system not working. You expected us to diagnose and repair a separate problem, along with fixing the immediate concern, with no additional charge. That’s is not fair and obviously it was a separate problem we had no idea about, until we were able to get it running. I understand that the Toyota dealer helped you out as they work on these vehicles every day and know their problems well and are able to correct them quickly. I am sure they were trying to impress a new customer in hopes you will go back there for business. I am sorry you feel the way you do about your recent visit. I wouldn’t have minded helping out, we just could not do it at no charge as it was a completely different concern than what it came in for “not running”. I hope this makes sense and that you can understand. Please reach out if needed anytime. Sincerely, Jason Aller Jaller@currycars.com 413-593-6721

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