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Tommy Gonzales
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Tommy Gonzales
Service Advisor
Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls
2900 Old Jacksboro Hwy
Wichita Falls, TX 76302
22 Reviews
22 Reviews
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22 Reviews of Tommy Gonzales
May 03, 2024
My service rep seemed to be very overloaded as his responses were slow. In the end the dealership did well and I have no complaints. responses were slow. In the end the dealership did well and I have no complaints. More
by TXHOMEBREW
Verified CustomerOther Employees Tagged: Tamara McCuiston
Helpful 
May 01, 2024
She is a great asset to the dealership. She help me with all of my needs She help me with all of my needs More
by bonner627
Other Employees Tagged: Brandi Lucero, Tamara McCuiston
April 25, 2024
Brandi hung up on me. I still have my lights issue and this is 4 th visit and still not fixed. I still have my lights issue and this is 4 th visit and still not fixed. More
by MJMOULDS
Other Employees Tagged: Carly Hanks, Brandi Lucero, Tamara McCuiston
April 10, 2024
I was told my transmission was failing. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. I would assume someone would’ve checked the fluid, so what did they check and do the two hours I was waiting there for and paid $200 for? I had to book my hotel room longer and get a rental car and scamble to look for a way to get rid of my truck because I was told incorrect information. I’m not happy about the service. It took a long time to get the information on the truck to. I saw them drive the truck back and park it in the front and waited an hour or more to be told the results. I used to like this dealership to work on my truck when I was in town but with the new owners/mechanics I won’t be coming back. What did I pay almost $200 for? It was a waste of my time and money coming there. I don’t trust the mechanics there to not try to sell me on different parts that “need”/“should” be replaced. I want a refund. More
by JANICEMWILLIAMS85
Other Employees Tagged: Don’t sure who I worked with but I pretty sure it was him. Low rating is due to my experience the past two times.
April 09, 2024
I needed a state inspection and they got me right in and finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspec finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspection to tell me about all the things I "should" do (aka sell me stuff). It was a simple and in and out job! I really appreciate that I can always count on them to be available, quick and professional for all my car servicing needs! More
by davisculture
April 08, 2024
They couldn't duplicate the issue after technician rode with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice More
by StaciK
Other Employees Tagged: Service Technician, can't remember his name
March 29, 2024
Worst customer service ever. My radio she been malfunctioning since two months after buying my tryck My radio she been malfunctioning since two months after buying my tryck More
by daniel.peterman
Other Employees Tagged: Henry Broadus
March 28, 2024
Lindsey was a pleasure to work with. She was detail oriented, had excellent follow-through, and persevered in spite of some delays in getting a noisy door fixed. I would buy another vehi She was detail oriented, had excellent follow-through, and persevered in spite of some delays in getting a noisy door fixed. I would buy another vehicle from Lindsey without hesitation. More
by KKB
Other Employees Tagged: Lindsey Vandestreek
March 27, 2024
This dealership has been very knowledgeable regarding my vehicle and professional in providing maintenance services and capable of resolving issues identified with the operation of my vehicle. vehicle and professional in providing maintenance services and capable of resolving issues identified with the operation of my vehicle. More
by MJMOULDS
Other Employees Tagged: Brandi Lucero, Tamara McCuiston
Dealership Inventory (210 Vehicles)
2018 Chevrolet Silverado 1500
used
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
