Tom West

I'm going to miss everyone . Roger my service man to Mark my salesman are all so awesome and knows there stuff. Good luck guys and gals. Roger my service man to Mark my salesman are all so awesome and knows there stuff. Good luck guys and gals. More

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First of all I would like to say THANK YOU to Eric Best, Tom, Jen, Lisa, Roger, Sherri, Will, Kurt, Mark, Dan for ALWAYS being there for anything that I needed since 2018 at Sarchione Ford in Waynesburg. F Tom, Jen, Lisa, Roger, Sherri, Will, Kurt, Mark, Dan for ALWAYS being there for anything that I needed since 2018 at Sarchione Ford in Waynesburg. From the first time that I came into this dealership at 7:55 because I need a front light changed and they were closing at 8:00. Service changed my light.........I told me husband when we left there that was our NEW Ford dealership. VERY VERY helpful and friendly. They didn't have to do that, that night....I wasn't even a customer. But this is what this dealership does and I will miss that. I have purchased 3 cars from Sarchione since that evening. This is like family to me, ALWAYS very helpful and willing to go the extra mile, even if it is just a very simple question. They never made me feel that I was stupid for such a small concern. These people ALL deserve to be treated better than being told on 4/1/2024 that they were closing the doors on 4/30/2024. These people work hard but they also are very respectful and when you walk in this dealership, you can feel the happiness there. I have NEVER walked in there and people were upset and mad. They ALWAYS had smiles and their faces and very very pleasant to deal with. My heart aches because after 4/30, I may never see their smiling face again, since they are closing the doors. Ford didn't think what they were doing to THEIR customers (let alone their employees) at Sarchione Ford when they decided to close the doors. I pray Ford read surveys, I am most certain Ford then would see how well they are liked Sarchione Ford is to people. This dealership have received 4 President awards in the last four years. You have to have suburb customer service, this award only goes to the TOP DEALERS at Ford and the thanks they give, YOU ARE CLOSING THEIR DOORS. Shame on you for closing this dealership down. I am not putting my phone number out there for everyone to see but I am in your data base, feel free to contact me if you so desire. Debbie Hoopes More

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I was referred to Sarchione Ford by a close friend. I was not disappointed! Tom West, my salesman, was friendly and professional. He listened to what I wanted and helped me understand my package option I was not disappointed! Tom West, my salesman, was friendly and professional. He listened to what I wanted and helped me understand my package options as we placed the order for my new Bronco. During the 10 months that I waited for my Bronco to arrive, Tom continued to answer questions and respond to my many text messages. The day I came to pick up my new Bronco, Tom greeted me with a smile. He guided me through the purchasing process smoothly and professionally taking time to answer my questions and ensuring I knew everything I needed to know about my new Bronco. Dan, who takes care of the financing side of the purchase was equally friendly and professional. He explained everything as we worked our way through the necessary paperwork. I am now loving my new Bronco and am very happy that I chose Sarchione Ford to take care of me. I will refer others to the Sarchione Ford locations in Alliance and Randolph where I am certain they will receive the same great care as I did from Tom and Dan! More

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Tom and Eric at Sarchione Ford Waynesburg were helpful and very responsive to my inquiries. They made the purchasing process simple and even delivered my new vehicle to me. and very responsive to my inquiries. They made the purchasing process simple and even delivered my new vehicle to me. More

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test drove 3 cars. Talked with Dan in Finance. In out the door within 2 hours. Tom West is very knowledgeably and won’t sell you something you don’t want. Great experi Talked with Dan in Finance. In out the door within 2 hours. Tom West is very knowledgeably and won’t sell you something you don’t want. Great experience overall. Highly recommended. Will definitely be coming back!!! More

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Tom was great and fianceing was easy my go place from here on out great place here on out great place More

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Great experience at Waynesburg Sarchione Ford. Tom responded immediately to inquiry and made the experience very easy! Tom responded immediately to inquiry and made the experience very easy! More

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I’ve bought and sold a dozen trucks over the last 45 years. After so many transactions, I known I'm looking for a quick honest deal. With the internet, it’s easy to do research on a vehicle and the de years. After so many transactions, I known I'm looking for a quick honest deal. With the internet, it’s easy to do research on a vehicle and the dealership. I don’t have a problem with doing a deal out of state. I googled Sarchione Ford and was pleased to sift thru 1008 positive reviews with a hand full of negatives. I chose a Ford Gold certified vehicle knowing the value of their 172 point inspection. I picked my Ford Ranger Lariat and called Sarchione. Tom West was honest and knowledgeable and picked up that I did not want to beat around the bush. We negotiated the price down a little bit and I told him I wanted the truck. I was not able to wire the money until the following week but Mr. West did all the documentation and scheduled the delivery without a deposit, just a cc# and my word. By the time I wired my payment the following week, my truck was in route and halfway to me. I received my truck in perfect condition two hours after I paid for it. Now that’s great service! I’ll certainly be purchasing my next truck from Sarchione in 3-4 years. The best purchasing experience ever. Thanks Sarchione Ford! Thanks Tom West! More

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Fast , easy sale, they waited on us to drive there , stayed till it was done . Happy with the car so far. stayed till it was done . Happy with the car so far. More

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Great customer service. Easy to work with and answered all my questions. We are not local to this dealership and Tom made everything very easy to get all the paperwork compl Easy to work with and answered all my questions. We are not local to this dealership and Tom made everything very easy to get all the paperwork completed. Thanks again for everything ! More

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