Tom Watson
Tom Watson at Smithtown Kia
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Tom Watson

Sales-Pre-owned Sales Manager

Smithtown Kia

726 Middle Country Rd
St. James, NY 11780

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5.0
10 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

10 yrs, 9 mos

5.0

10 Reviews

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10 Reviews of Tom Watson

May 04, 2024

Dealership Rating
Employee Rating

Smithtown Kia has been incredibly resourceful and friendly. All of my concerns were addressed immediately and stress free - No arguing involved. Austin was kind, compassionate and understanding. Aust More

by iadeviajj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Nasworthy , Theresa

May 07, 2024

Smithtown Kia responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 02, 2024

Dealership Rating
Employee Rating

This is an excellent dealership to do business with. The salesman Chad Echezuria really goes out out of his way to get you the car you want for the price your looking for. I will definitely be recommen More

by kevin0139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bartoli, Chad Echezuria

May 06, 2024

Smithtown Kia responded

Kevin, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Chad went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 09, 2024

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Employee Rating

Gerard was beyond helpful. He really goes above and beyond his job, he knows his stuff and he makes the whole process comfortable and uncomplicated. He also takes the time to e More

by Kemccolgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie, Lance Farley

Apr 11, 2024

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Gerard was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 23, 2024

Dealership Rating
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My experience at Kia was wonderful. My dealer Chad, was very friendly and mine and my dad’s experience was very comfortable. A very good dealership, highly recommend. More

by Saigayathri Anand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Smithtown Kia responded

I really appreciate the kind recommendation, Saigayathri. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 17, 2024

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Great customer service. Austin and Tom were easy to work with. Timely and professional service. More

by Victoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin

Mar 19, 2024

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone, Victoria. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 01, 2024

Dealership Rating
Employee Rating

The staff at Smithtown Kia is amazing. They were fast and efficient in getting me into my new car all while being very professional. My salesman Chad is the best! He was knowledgeable to w More

by red121105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bartoli, Chad Echezuria , Paul

Mar 05, 2024

Smithtown Kia responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

February 28, 2024

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Employee Rating

Excellent service and inventory available. Very professional and helpful Salesman. Gerard Rennie was very knowledgeable, helpful and to the point. We are extremely happy with our car and l More

by Premal Jani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 29, 2024

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Employee Rating

Chad was EXTREMELY knowledgeable and professional! He made my new car purchase painless and simple! I would choose Smith town Kia again and again!!! More

by Mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Jan 31, 2024

Smithtown Kia responded

Mary, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

January 14, 2024

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Employee Rating

Chad and Smithtown Kia were great. My daughter's first car, they made the process so easy and fun! More

by Brellstorm22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Echezuria

Jan 17, 2024

Smithtown Kia responded

Thank you and congratulations on your daughter's purchase! I am so pleased that we could make your visit easy and fun, and we believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Jan 17, 2024

Brellstorm22 responded

My husband and I have leased and purchased many cars over the years. Definitely the most pleasant experience at your dealership.

January 08, 2024

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Employee Rating

The staff didn't put on any pressure, they were friendly and responsive when we were ready to talk with them. We chose a Sorento because it was well rated and we were impressed with the quality. We expected More

by Kevin C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gerard Rennie

Jan 10, 2024

Smithtown Kia responded

Kevin, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let me know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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