Tom Troxell | Page 2

We saw a car online and reach out to the dealership. We had a trade in as well. We were able to trade our vehicle and drive home our new truck the same day with no hassle. They were able to adjust our t We had a trade in as well. We were able to trade our vehicle and drive home our new truck the same day with no hassle. They were able to adjust our trade-in value and the cost of our new vehicle to get our payments to where we were comfortable. The vehicle was extremely clean and exactly as pictured online. The staff were friendly, helpful, and informative. They offered to fix a small part that didn't seem to be working properly. Online financing application was straightforward and simple to complete. I recommend this dealership and would return without hesitation. More

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Excellent customer service all around. From the time I opened the door to signing. Fantastic! From the time I opened the door to signing. Fantastic! More

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Outstanding communication with Andrew & the deal maker. They did exactly what they stated on the phone prior to visit. Vehicles were ready when I got there. I was literally in and out in 1 hr. Definit They did exactly what they stated on the phone prior to visit. Vehicles were ready when I got there. I was literally in and out in 1 hr. Definitely recommend them for honesty and having great deals. Andrew 5**** More

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Friendly, fast and affordable! I would highly recommend buying a car from Budget Car Sales Harrisburg. By far the most pleasant dealership experience I have had. Low pressure, good communication. buying a car from Budget Car Sales Harrisburg. By far the most pleasant dealership experience I have had. Low pressure, good communication. More

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The experience was good until I took delivery. The truck I purchased was delivered to me with body damage to the driver side door. The dealership was not willing to make the situation right. They even denie I purchased was delivered to me with body damage to the driver side door. The dealership was not willing to make the situation right. They even denied that there was damage even after I went to 3 different body shops and they all confirmed that there was in fact damage. The only offer of "help" by management was to unwind the deal but by this time I had already paid my state tax and fees to register the truck in CA. I would not recommend this dealer as if you have a problem, don't expect them to do the right thing and take care of the customer. Currently my email attempts to the manager, Matt Wagner are being ignored. More

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Haven't bought a car for years and this experience was phenomenal. It was quick, truthful, and easy with clear instructions at every turn. Very pleased with the experience and will definitely return for f phenomenal. It was quick, truthful, and easy with clear instructions at every turn. Very pleased with the experience and will definitely return for future car purchases. Inventory was great and Amanda and Tom were terrific. More

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Had an absolute amazing experience purchasing my 2020 Ram limited. Everything from Amanda up front to Tom and Matt was simple friendly and above any expectation of the car buying process. The prices are aggr limited. Everything from Amanda up front to Tom and Matt was simple friendly and above any expectation of the car buying process. The prices are aggressive the trucks are incredible condition and process is easy and painless. Everything on the lot is unlocked no one following you around trying to sell. No upselling during paperwork. Very straight forward. Definitely a hidden gem for those that don’t know about this place. I would send anyone I know looking to buy a car there. And if your reading this I encourage you to go in person and see for yourself. They are doing all the things right can’t say enough how impressed I was. More

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Tom was absolutely amazing to work with! He made the whole process seamless and easy from confirming our test drive appointment to having the truck pulled up and ready to go when we pulled in. He even g whole process seamless and easy from confirming our test drive appointment to having the truck pulled up and ready to go when we pulled in. He even gave us advise as our trade in had an issue on the way in and followed up afterwards to see how everything was going. I would highly recommend seeing Tom for any of your new car needs! More

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specifically asked him if there was damage because I was traveling 4 1/2 hours one way and renting a vehicle and taking the day off I was told that there was no damage on the body only wear on the steering traveling 4 1/2 hours one way and renting a vehicle and taking the day off I was told that there was no damage on the body only wear on the steering wheel. Damage when I got there and drove rental Home and ate the cost of rental. They dismissed my request for reimbursement of rental cost. Body guy knew. More

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Everything went amazingly, the process was very fast and simple for buying my used car through him, he explained all the paperwork thoroughly so that I could understand it, as it was my first time going thr simple for buying my used car through him, he explained all the paperwork thoroughly so that I could understand it, as it was my first time going through the process. I would definitely go through him again. The car was also very close the the KBB value! More

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