Tom Moran
Tom Moran at Tasca Ford Berlin
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Tom Moran | Page 3

General Manager

Tasca Ford Berlin

250 Webster Square Rd
Berlin, CT 06037

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4.6
45 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

37 yrs, 10 mos

4.6

45 Reviews

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45 Reviews of Tom Moran

February 15, 2024

Dealership Rating
Employee Rating

Staff was accommodating, knowledgeable, and easy to work with. Communication with parts arrival and getting my vehicle in was spot on! More

by DANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Tasca Ford Berlin responded

Danny, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

December 23, 2023

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Employee Rating

Brain ,Norman and Bianca were very helpful, and the shuttle driver was very friendly and helpful Keith More

by luckyda57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Tasca Ford Berlin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tasca Ford Berlin Team

November 10, 2023

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The customer service was excellent. I recommend this dealership to anyone. This isn't my first tome here and wouldn't trust my truck to be fixed by any other dealership. More

by HEARDTARA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Martinez

Nov 13, 2023

Tasca Ford Berlin responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Tasca Ford Berlin Team

October 24, 2023

Dealership Rating

I am beside myself as I write this. My car was towed to Tasca Ford 2 weeks ago. I need a new transmission on a 4 year old car. In addition to the fact that I have no ETA as to how long More

by judi718
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2023

Tasca Ford Berlin responded

Good morning Judi, I'm sorry that you haven't received any updates, I just spoke with your advisor Norman who was working with Ford, I just left you a message regarding a rental to help you please call at your earliest convenience. Tom Moran 860-828-3546

October 23, 2023

Dealership Rating
Employee Rating

My experience has been good with everyone I have interacted with at Tasca. While there was an initial issue with the computer in the truck, Tom Moran, General Manager, and Brian Beaudry and Jessica More

by JOHNDJACOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2023

Tasca Ford Berlin responded

John, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

October 07, 2023

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very good service I felt as if I was able to make my own decision without being pressured. this is how a sales experience should be. More

by DVALENTI681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Tasca Ford Berlin responded

We love hearing about customers who have a great experience at Tasca Ford Berlin and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Tasca Ford Berlin Team

September 23, 2023

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Service Center needs more assistance to services customers better , very long wait times and return calls. More

by kmkpropertymaintenance
Service Price Transparency
Workmanship
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Recommend Dealer
No
Sep 25, 2023

Tasca Ford Berlin responded

On behalf of Tasca Ford Berlin, I would like to thank you for sharing details of your recent visit. The experience you describe is not reflective of the standards of our business. At your earliest convenience, please contact me so we can work towards a resolution. I hope to hear from you soon. Sincerely, Tom Moran General Manager tmoran@tasca.com

September 16, 2023

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The staff there are very kind and understanding and helpful. Very fast straightforward to point and dont try get you for your money . Really just want make sure your car is safe for you and reliable! L More

by PEREZASHLEY512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fran Sanford, Brian from service

Sep 18, 2023

Tasca Ford Berlin responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Tasca Ford Berlin Team

July 20, 2023

Dealership Rating
Employee Rating

Ed was helpful when I came in for the last few items I needed to complete my car purchase More

by KELLYVALLUZZO
Recommend Dealer
Yes

Other Employees Tagged: Sam Lee, Luis Martinez

Jul 21, 2023

Tasca Ford Berlin responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Tasca Ford Berlin Team

July 01, 2023

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Employee Rating

I was sold a truck that Tasca knew was broken. They cleared the codes before selling me the truck. It broke down on my way home on May 30, 2023 and it still isn't fixed. The general manager, Tom More

by NORTHEASTEXTERIOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Martinez

Jul 03, 2023

Tasca Ford Berlin responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Tom Moran General Manager tmoran@tasca.com

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