Tom McMullin | Page 3

My vehicle has been at this location for nearly 6 months now. They ordered the part 3 times. Claim the part showed up broken each time. I understand there may be a hold up on parts availability. But every v now. They ordered the part 3 times. Claim the part showed up broken each time. I understand there may be a hold up on parts availability. But every vehicle I bring there takes way too long. 6 months is insanse. More

by RYAN.SCHNEIDER Verified Customer Verified Customer

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The service work was outstanding and the process from making my appointment to completing the work was excellent. making my appointment to completing the work was excellent. More

by sreyemyorel Verified Customer Verified Customer

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The dealership started out being pretty good for me I purchased 2 vehicles since 2022. I recently acquired a brand new 2023 Durango with 0 mileage and less then 30 days after purchase the vechiles power purchased 2 vehicles since 2022. I recently acquired a brand new 2023 Durango with 0 mileage and less then 30 days after purchase the vechiles power source shutdown while I was driving. Took the vechile in and nothing was detected just loose connections. Less the 30 days later the same problem occurred with the vehicle going dead while driving in traffic. Also, my vechile has a strange metal rattling sound that the service tech seem not to figure out. Now today my radio screen has gone out and is displaying a sign saying power surge on usb hud detected . At this point the car appears to be a terrible purchase and the service team can’t identify the issues I’m experiencing. Not to mention the sales rep who sold me the car has gone mia after the second incident. More

by ERICSULLIVANJR Verified Customer Verified Customer

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Well I can't believe it took 3 months to repair my car. They kept saying waiting on parts. They kept saying waiting on parts. More

by noreerto Verified Customer Verified Customer

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Disappointed went in for a oil change they said they couldn't, so thru scheduled me an appt couple days layer. Got there 30 early and still waited 2.5 hrs couldn't, so thru scheduled me an appt couple days layer. Got there 30 early and still waited 2.5 hrs More

by murhy7 Verified Customer Verified Customer

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Quick friendly service. Everyone is courteous. Service writers are very knowledgeable and will answer any and all questions. Definitely recommend Mt. Ephraim Dodge fir all s Everyone is courteous. Service writers are very knowledgeable and will answer any and all questions. Definitely recommend Mt. Ephraim Dodge fir all service needs. More

by b1brac76 Verified Customer Verified Customer

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My car’s oil was changed today at the dealership. In and out in very quickly! Great service experience! In and out in very quickly! Great service experience! More

by Plymouth88 Verified Customer Verified Customer

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Great customer service and very professional recommend them to my family and friends great labor and service them to my family and friends great labor and service More

by vaehnmason2 Verified Customer Verified Customer

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The team there is very helpful and attends to your specific needs and questions and is fast. specific needs and questions and is fast. More

by ERICSULLIVANJR Verified Customer Verified Customer

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Justin and Sharif were fantastic! So attentive and made the process so easy. Return customer and will definitely be back again. So attentive and made the process so easy. Return customer and will definitely be back again. More

by snakeeyes6 Verified Customer Verified Customer

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