Tom Cornman | Page 16

I purchase cars at Graham because of the outstanding service department. I could buy cars anywhere, but I wouldn't receive the outstanding service provided by Ben Dunkleberger and Karen McBeth in the se service department. I could buy cars anywhere, but I wouldn't receive the outstanding service provided by Ben Dunkleberger and Karen McBeth in the service department . I have purchased cars from several salesmen at Graham and Tom Cornman ranks near the top in terms of customer service. More

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As soon as we walked into to dealership and met with Tom Cornman our soon to be Sales Consultant, we felt very comfortable and liked Tom very much. He was very knowledgeable and if he wasn't sure of someth Cornman our soon to be Sales Consultant, we felt very comfortable and liked Tom very much. He was very knowledgeable and if he wasn't sure of something he would make sure he got us the answer. All around with everyone that was involved with our purchase was very knowledgeable and very nice to deal with. We love our new car and look forward to doing more business with Graham Motor Company of Carlisle. More

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The folks at Graham Motors were very easy to deal with. There was no pressure to buy but when we found a vehicle we were interested in, Tom was very helpful and made the process go very smoothly. We actua There was no pressure to buy but when we found a vehicle we were interested in, Tom was very helpful and made the process go very smoothly. We actually purchased 2 vehicles from them within about a two month time frame. More

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When looking at a used crv on lot Tom Cornman met us at the door , showed vehicle , test drive and followed up with paper work after our decision was made . Service. depth at dealership has always been ve the door , showed vehicle , test drive and followed up with paper work after our decision was made . Service. depth at dealership has always been very good to deal with. More

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I was interested in replacing my 2011 Buick Enclave with a new 2014 Buick Enclave. Being in Carlisle for another reason I decided to stop at Graham Motor Company to see what they had on the lot. Upon ente a new 2014 Buick Enclave. Being in Carlisle for another reason I decided to stop at Graham Motor Company to see what they had on the lot. Upon entering the showroom Mr. Tom Cornman politely greeted us. This being my potential third Enclave, I knew what I was looking for. Tom immediately got to work trying to locate one knowing that he did not have one in stock. He didn't try sell us something we were not interested in. He asked if we wanted to drive one, but we declined as that is what we had. He was perfectly fine with this. We did ask to see inside a couple to get a look at the interior colors. Tom immediately satisfied that request. During our time there, the general manager stopped by and introduced himself, which was also a real pleasure. Both he and Tom asked if they could get us anything. Within a short period of time, Tom was able to locate a couple that met what we were looking for. We indicated that we wanted to review the proposals over the weekend and promised to get back with them early the following week. That weekend I followed up with an email Tom responded on Monday to the email, and we continued the dialog. On Wednesday, we had agreed on a vehicle. He secured the car from another dealer, and we made the trade on Friday - one week after stopping in at the dealership. I've bought quite a few cars over the years. Mr. Cornman ranks up there as a salesman who truly listens to the customer and wants to satisfy their wants/desires. There was never any high pressure sales pitch, which wouldn't have worked with us. If you are looking for a truly great car shopping experience, stop in at Graham Motor Company and lookup Tom. More

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We wanted to replace our 2005 Chevy Cavalier with a car that we could use for both in town and long trips. The eAssist looked like it would give enough efficiency in town and the LaCrosse had plenty of roo that we could use for both in town and long trips. The eAssist looked like it would give enough efficiency in town and the LaCrosse had plenty of room and comfort for long trips. Tom went over the available accessories and provided a test drive. As Pontiac owners we had a certificate for a PrePaid card if we took the test drive and Tom Cornman filled out all the paperwork for the card while we were there. We liked the LaCrosse enough that we agreed to come back in two days with the money. After purchase Tom spent almost two hours going over all features and setup for the car. We are very pleased and happy to recommend Graham and Tom to all our friends looking for a car. More

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After selecting Buick for a new car purchase, we visited different dealerships in the area. Walking into Grahm Motor company and meeting Tom Cornman was a very refreshing experience. We have made many new different dealerships in the area. Walking into Grahm Motor company and meeting Tom Cornman was a very refreshing experience. We have made many new car purchases over the last thirty five years and found this to be one of the most pleasent dealings, thanks to our salesman. We feel the sales price was good and the trade-in price was fair. At delivery, Tom took two hours explaining in detail all the instumentation on our Lacrosse. Several days later Tom phoned, checking to see if all was well. We are not able to speak of the service dept. at Graham Motor but sure hope they are as impressive as the sales dept. We would recommend you check out this dealership if you are looking for a new Buick. More

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When we heard Buick was coming out with a smaller vehicle awhile ago, we decided to wait to replace my Rendezvous. I called a dealer close to home and asked that they give us a call when they had a vehicle f awhile ago, we decided to wait to replace my Rendezvous. I called a dealer close to home and asked that they give us a call when they had a vehicle for us to see. Still haven't heard from that dealer! While "pleasure riding" one Sunday we discovered a small dealer in Carlisle. The next day we went back up to Carlisle to Graham Motor Company. They didn't have any Encore's on the lot, but Tom Cornman promised to call us, as they were expecting one in for a customer. they called - but timing wasn't good for us to get there to see it.As soon as they got the next one in - Tom called. And the process started. I looked online to look at the colors that were within driving distance for me to actually see. We visited a dealer in Mechanicsburg PA (that we had purchased a vehicle from), one in York PA, and one in Cockeysville MD. Although we were looking at colors - we spoke to sales people. After discussion and deciding what we wanted, we decided to order the vehicle as we wanted rather than trying to find one with what we wanted. I sent an email to the 4 dealers with what I wanted...3 emailed me with a price - one called with a car! Tom Cornman found a car for us! I tend to be wordy - but I try to sum up our experience with Graham Motor Company. Everyone we met - whether involved with the purchase of our car or not - was friendly and welcoming. Those involved with the purchase were kind and helpful as well as knowledgeable. It was a pleasure purchasing a vehicle from a dealer that cared about customer satisfaction. The process was simple - and easy for us - because they cared. And after we drove off the lot,we received a call from Tom twice - just to make sure we were happy and if we had any questions. Bells, whistles, fancy offices - no. But what really mattered - yes! More

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Very friendly sales team...laid back and not like other places I have bought vehicles from. I have recommended Graham Motors to many folks since my purchasing experience. They treated me well, answered all places I have bought vehicles from. I have recommended Graham Motors to many folks since my purchasing experience. They treated me well, answered all my questions, and found the answer to ones they didn't, and it was great working with them! (I often have offbeat questions regarding what things mean, such as "What does CR-v stand for?" More

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Graham Motors bent over backwards for me to find the vehicle I wanted. At the time I purchased my Buick Encore there wasn't a dealer in Central PA that had one on their lot. I had already sold my car vehicle I wanted. At the time I purchased my Buick Encore there wasn't a dealer in Central PA that had one on their lot. I had already sold my car and Graham was waiting for my new car to arrive and afforded me a loaner during that period of time. When the car arrived the salesman, Tom Cornman, went over the entire car and the functions that it offered. I am not a technological person and a few times I had to go back and have Tom fix what I had managed to complicate. I will also say that everyone I have come in contact with at Graham Buick has been very helpful. This is the first car I purchased locally and am glad Graham Buick fought to keep their dealership local when so many dealerships were closing down. I went to Graham because of the positive feedback I received from other customers and they were certainly right. More

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