Tom Brennan | Page 2

I had a great buying experience. Tom went out of his way to get me a great deal. I highly recommend him and Automotive Avenues. Tom went out of his way to get me a great deal. I highly recommend him and Automotive Avenues. More

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Tom was excellent to work with. I was in and out in under 2 hours. The whole process was smooth and efficient. I was in and out in under 2 hours. The whole process was smooth and efficient. More

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Excellent dealer! I highly recommend Automotive Avenues and my sales representative Tom and Mark the finance manager. I highly recommend Automotive Avenues and my sales representative Tom and Mark the finance manager. More

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Tom was helpful in getting me my car. Its a very busy dealer with a lot of cars to choose from. I definitely would recommend Automotive Avenues. Its a very busy dealer with a lot of cars to choose from. I definitely would recommend Automotive Avenues. More

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Tom was great! He went above and beyond my expectations. By far the best and easiest purchase I've ever made. He went above and beyond my expectations. By far the best and easiest purchase I've ever made. More

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I first want to acknowledge all of the help that Marissa provided to me prior to even walking into the dealership!! I had several questions & she spent the time on the phone with me to make sure I was famil provided to me prior to even walking into the dealership!! I had several questions & she spent the time on the phone with me to make sure I was familiar with the website (to preview vehicles of interest) and that I had the necessary information needed to trade in my current vehicle. Once I got to the dealership she got me set up with Tom. Tom took the time to show me the car I was interested in even though it was almost closing time. Both Marisss & Tom genuinely cared about finding me a great deal with an exceptional level of professionalism!! Highly recommend seeing Marissa & Tom…you will not be disappointed! More

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I just purchased my second vehicle from Automotive Avenues and my second experience was as rewarding as my first experience! Tom Brennan assisted me with this purchase and Tom was attentive, cordial a Avenues and my second experience was as rewarding as my first experience! Tom Brennan assisted me with this purchase and Tom was attentive, cordial and a pleasure to work with as was the rest of the team. I plan on continuing my relationship with Automotive Avenues through the years. More

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This is one of the best car buying experiences I've ever had.Tom didn't play any games like some of the other dealers we went to. I will be back for my next car had.Tom didn't play any games like some of the other dealers we went to. I will be back for my next car More

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I called them to buy a 2017 Toyota Corolla, explained that I needed to buy and ship the vehicle for my son in NY but we lived in MA and the vehicle would be registered in MA, made a credit card deposit that I needed to buy and ship the vehicle for my son in NY but we lived in MA and the vehicle would be registered in MA, made a credit card deposit on the phone, and had the car inspected by their recommended 3rd party inspector. However, they refused to process the vehicle for purchase and shipment to NY because they said and I quote ' I was trying to trick them into shipping the car to someone who is not on the contract' The only way they could do it was if I physically signed the purchase agreement. We went back and forth about this for 2 weeks because one person would tell me the car is ready for pick up and the other it's not processed and that I needed to go sign the docs. My thinking was in 2022, with all the technology and having processed my mortgage online with secure links and docu sign, It would have saved me a lot of time and 'money' to complete the purchase online. A little due diligence like actually running my credit to know what kind of person I was would have been sufficient? But no they did not. In fact, on one occasion one of the employees called to tell me that my SSN was incorrect and it shows zero credit history? Amazing.. remember the deposit was taken off a credit card! Anyways long story short, we ended up spending 12 hours on the road just to sign the purchase agreement. They did ship the vehicle to NY the next day. When I complained to the personnel, they told me that the salesperson on the phone was not 'authorized" to discuss the process of purchasing from out of state. And that it was a requirement to drive over to have the docs physically signed. This is however contrary to their commercials which say you can buy online and you do not have to go to them for they purchase? My question is, Should the salesperson have known at the time that I needed to drive to NJ to sign docs? If he had told me that at the time I made inquiries and made the deposit, I would never have bothered to buy the vehicle. How would I as a customer know who is authorized to talk about the process and who is not? I thought the salesperson represented the company and was knowledgeable about the purchase process. Should you be training your employees? Anyways, 2 weeks after my son got the vehicle, we are still chasing the title to have the vehicle registered. Ann More

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Great dealership! Our sales person Tom was great to work with. I highly recommend this dealership to anyone interested in purchasing a used vehicle. Our sales person Tom was great to work with. I highly recommend this dealership to anyone interested in purchasing a used vehicle. More

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