Tom Blais

They sold me a car that would not pass a simple inspection in Texas! Texas, not California but Texas. They had reset the check engine light so it was off but came on, and the inspector notified m inspection in Texas! Texas, not California but Texas. They had reset the check engine light so it was off but came on, and the inspector notified me that it would likely come back on, after driving less than twenty miles. Sean is the epitome of a used car salesman, who can't be trusted, and if he is talking he is lying. He was given the car to sell and did not reset the check engine light himself... So My Auto Import is rotten to the core to allow such practices to occur. BUYER BEWARE! Have an independent auto inspector check the used vehicle because they are dishonest and will try to rip you off. More

by toddg21411 Verified Customer Verified Customer

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Sales and service at My Auto is top notch. I love the comfortable waiting area…very easy to get work done while your car is being serviced. I bet I have bought a dozen vehicles from them and I feel like comfortable waiting area…very easy to get work done while your car is being serviced. I bet I have bought a dozen vehicles from them and I feel like family when I’m there. More

by sarah powers Verified Customer Verified Customer

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Sales person never explained about the vehicle features, take it in for service and grease and oil all over the steering wheel and seats, terrible take it in for service and grease and oil all over the steering wheel and seats, terrible More

by WW.MARILYN Verified Customer Verified Customer

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Absolutely the best dealership around, excellent customer service from Steve Devrries and the rest of the staff, no pressure at all, I was Treated like family, will definitely be a return customer and will r service from Steve Devrries and the rest of the staff, no pressure at all, I was Treated like family, will definitely be a return customer and will recommend this dealership to all my family and friends More

by southernbk Verified Customer Verified Customer

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Best dealership around, will only get my Subaru from here, excellent customer service. Everyone is so helpful, no pressure at all, would definitely recommend this dealership to all my family and friends here, excellent customer service. Everyone is so helpful, no pressure at all, would definitely recommend this dealership to all my family and friends More

by southernbk Verified Customer Verified Customer

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Always been great to me! Good service, etc Fair and reasonable! Over the past 10 years I bought/leased maybe 7 vehicles from Toyota! Several more from GM and Ford! Toyotas service always seems better t reasonable! Over the past 10 years I bought/leased maybe 7 vehicles from Toyota! Several more from GM and Ford! Toyotas service always seems better to me! Only because I wanted different vehicles this time (Jeep and a RAM truck) I went elsewhere. Toyota apparently wasn't able to remain competitive enough with Chrysler or Dodge! Still, I highly recommend My Auto Imports, Toyota/Nissan of Muskegon! More

by Dan VanDam Verified Customer Verified Customer

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Lauren was very helpful. She addressed all my concerns quickly and efficiently. Also, the technician (Luke) was very thorough, and knowledgable. I will be back for sure! quickly and efficiently. Also, the technician (Luke) was very thorough, and knowledgable. I will be back for sure! More

by jh932w Verified Customer Verified Customer

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Andre did a great job of helping me with buying the car. He explained every item the car included and all new improved items on 2020 Outback He also called me to ask if I had any questions. He was a pleasu He explained every item the car included and all new improved items on 2020 Outback He also called me to ask if I had any questions. He was a pleasure to work with This is our second car we did thru Andre More

by Eldrekat54 Verified Customer Verified Customer

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It’s always a pleasure! The folks there are helpful and ask if I need anything. Shows me where the coffee is! Computers are available if needed and a Popcorn machine is a plus!! They come in to let me ask if I need anything. Shows me where the coffee is! Computers are available if needed and a Popcorn machine is a plus!! They come in to let me know what’s going on, or tells me it’s done. They all are a good group!! Sheri Saylor More

by saylorsheri Verified Customer Verified Customer

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Air Bag Recall This worked pretty well for me. It was go to Grand Rapids or Muskegon Subaru. Grand Rapids is such a zoo to get around and people traffic etc We This worked pretty well for me. It was go to Grand Rapids or Muskegon Subaru. Grand Rapids is such a zoo to get around and people traffic etc Went to Muskegon they have a nice facility My wait wasn't too bad. I didn't have option of going else where as I have no other transportation. Got some paperwork done. Watched many people come in and learn about their new Subaru Talked to a nice man about his wife having to have one. He has an Impala from 1998 in mint condition and thought she could do well with something similar . I mentioned his car was wheel drive and in Michigan winters it is nice to have all wheel drive and not have to worry if his wife would be stranded some where. in 1998 those care were heavy and putting weight in trunk could go through most anything. Not like that anymore. I am on my second Subaru Forester. I put 300,000 on my first. Gave it to a charity in GR and they fixed up and gave it to a family who needed a car.... My service was just before the Covid19 More

by boone0355 Verified Customer Verified Customer

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