Tom Baddeley | Page 3
Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
41 Reviews
Write a Review41 Reviews of Tom Baddeley
July 08, 2022
Great customer service! Everyone at this dealership is always so friendly and helpful. All my car maintenance has been completely in a reasonable timeframe and done correct Everyone at this dealership is always so friendly and helpful. All my car maintenance has been completely in a reasonable timeframe and done correctly. I really trust this service team. More
Other Employees Tagged: Derrik Cole, Aidan Pixley
July 05, 2022
The 60,000 mile check up was really great. Our service rep was incredibly kind, honest and sincere. We felt like they did their best to provide what we needed. The reason I give 4 stars is Our service rep was incredibly kind, honest and sincere. We felt like they did their best to provide what we needed. The reason I give 4 stars is because we had an oil change right before the check up and we learned some mistakes had been made. We appreciate how they tried to rectify the previous issues. More
Other Employees Tagged: Alex Anderson, Michael Dao, Shawn Cain, Leo Alas, Derrik Cole, Aidan Pixley, Erick Dela Cruz Barragan , Joe Sorenson
July 05, 2022
Everyone was kind and honest about what needed to be done to my vehicle. There was a bit of a wait for the drive up oil change, but the customer waiting areas is very nice with snacks and beverages available to my vehicle. There was a bit of a wait for the drive up oil change, but the customer waiting areas is very nice with snacks and beverages available. More
June 23, 2022
Nice new facility with friendly helpful service reps. Dealer accepts responsibilities done by mechanics and will repair any mistakes free of charge. Waiting are is awesome. Communication is excellent. Dealer accepts responsibilities done by mechanics and will repair any mistakes free of charge. Waiting are is awesome. Communication is excellent. More
June 17, 2022
Came in with low pressure in my tire and the culprit was immediately found and removed. But best of all, Tom (I THINK it was Tom) showed my how to fix the sound on my navigation system! immediately found and removed. But best of all, Tom (I THINK it was Tom) showed my how to fix the sound on my navigation system! More
June 10, 2022
Took car of my seat belt issue and gave me a loaner vehicle. Great service. vehicle. Great service. More
Other Employees Tagged: Alex Anderson, Michael Dao, Shawn Cain, SkyLynn Dunkley, Leo Alas, Derrik Cole
May 29, 2022
Very nice building, it was a bit hard to find as I was waiting at the wrong door, I was going to the old service entrance. At the time of appointment, customer service rep should have told customers, the waiting at the wrong door, I was going to the old service entrance. At the time of appointment, customer service rep should have told customers, the correct entrance for Subaru service. More