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![Todd Skidmore at Acura Columbus](http://cdn-user.dealerrater.com/images/dealer/35531/employees/ad3c5198a22e.jpg)
Todd Skidmore | Page 39
Service Consultant
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
Dealership Experience
12 yrs, 5 mos
Industry Experience
12 yrs, 5 mos
Specialties & Trainings
cust. service
399 Reviews
Write a Review399 Reviews of Todd Skidmore
March 09, 2016
Car Service As always I was treated with the highest respect and received a great service. I was informed every step of the way and given options. At times coupon As always I was treated with the highest respect and received a great service. I was informed every step of the way and given options. At times coupons are sent out. More
March 09, 2016
Second Consecutive Oil Change with Overfill I had an oil change as part of a A123 Maintenance Service in Sep 2015. I brought my own oil (5Qt +1Qt Mobil1 0W20) and ask that the remaining oil be I had an oil change as part of a A123 Maintenance Service in Sep 2015. I brought my own oil (5Qt +1Qt Mobil1 0W20) and ask that the remaining oil be left in the 1 Qt container so I might use it to add between changes if necessary. When I went to pick up my vehicle I was told there was no remaining oil, it took all of it. 2014 MDX manual states 5.7 Qts oil required when changed with filter. Next day when I checked the oil it was 1/4 to 3/8 of an inch above the full mark on the dip stick. On 3 Mar 2016 I had my 2014 MDX oil changed as part of a A1 Maintenance Service. I explained the above experience to the service advisor and indicated that I did NOT want my vehicle overfilled this time. I told him that the manual states it only requires 5.7 Qts with oil and filter change. He verified this by checking a chart that the techs have back in the shop. I was given back 100ml of oil in the 1Qt container when picking up my vehicle. If you do the math, you will find this still is incorrect. Although my vehicle was not overfilled as much this time as last, why does it have to be overfilled at all. This is not rocket science! More
March 07, 2016
friendly and courteous From the warm greeting I received when I pulled my car into the service reception area to paying my bill, each person I spoke with was extremely polit From the warm greeting I received when I pulled my car into the service reception area to paying my bill, each person I spoke with was extremely polite and courteous. Not, sugary sweet, just plain friendly and genuine. More
March 02, 2016
Wanted car inspected by acura dealer Everyone was so helpful and nice. My car was done in less than 3 hours, and they also provided a loner car at no additional charge. They thoroughly ex Everyone was so helpful and nice. My car was done in less than 3 hours, and they also provided a loner car at no additional charge. They thoroughly explained everything to me and I will be back. More
Other Employees Tagged: Todd Skidmore/Chris
February 28, 2016
overpriced I had a 2012 Honda Odyssely EX which was serviced at Roush Honda. They charged me $75.95 for a A1 service which is the same as yours service that y I had a 2012 Honda Odyssely EX which was serviced at Roush Honda. They charged me $75.95 for a A1 service which is the same as yours service that you charged me $164.26 on 1-22-2016. Why the difference? Can I get the RDX serviced at a Honda dealer and without voiding the warrenty? More
February 28, 2016
Oil change I was at Accura service recently and received very good service. Friendly and quick service. Did not have to wait very long and everything was explain I was at Accura service recently and received very good service. Friendly and quick service. Did not have to wait very long and everything was explained after the work was done More
February 17, 2016
Friendly, Fast Service My first visit to Acura Columbus service was a good one, and left a great impression. People were professional, friendly and the took care of every de My first visit to Acura Columbus service was a good one, and left a great impression. People were professional, friendly and the took care of every detail in less time than I imagined. Great knowing that I can count on this Acura dealer for my future needs. Thank you ! More
February 15, 2016
Great experience with Service Team The Service Team at Acura Columbus was very professional and efficient. Mr. Todd Skidmore took the time to explain to me the service needs of my Acur The Service Team at Acura Columbus was very professional and efficient. Mr. Todd Skidmore took the time to explain to me the service needs of my Acura. I really appreciated that. He also kept me up to date several times and was very thorough. I had a great experience there. I will definitely be returning to Acura Columbus for my future service needs for my Acura. More
January 28, 2016
Fixed My Door Handle for Free I was in Canada a few weeks ago and my drivers' side door handle would not pull open the door event though it was unlocked :-( On my drive back to Ohi I was in Canada a few weeks ago and my drivers' side door handle would not pull open the door event though it was unlocked :-( On my drive back to Ohio I called Acura Columbus and they told me to bring it in the very next day so they could take a look. When I arrived in the morning they already had a rental car waiting for me as they had already checked and a part that they might need would not arrive until the next day. When the part did not arrive the next day, Todd asked me to keep the rental and when I returned he said that there was no charge for anything given the wait! Super Super Nice folks to work with! More
January 26, 2016
Check a low air tire A little disappointed. All staff were very accommodating and nice and facilities are fine. Since I have hazard warranty I had the tire looked at and a A little disappointed. All staff were very accommodating and nice and facilities are fine. Since I have hazard warranty I had the tire looked at and a bad bead caused need for remounting (not covered by warranty). But it was a little ridiculous that even though I had an appointment, a tire remounting was a three hour experience. More