Tim Thornton | Page 8
Service Director
Porsche Orland Park, A Joe Rizza Dealership
8760 West 159th Street
Orland Park, IL 60462
89 Reviews
Write a Review89 Reviews of Tim Thornton
July 07, 2022
Porsche Orland Park service is great, Thank you Team for such Great service! You Chris, Tim make me feel right at home!!!! I love visiting you guys!!!!! Angie such Great service! You Chris, Tim make me feel right at home!!!! I love visiting you guys!!!!! Angie More
Other Employees Tagged: Mohamed Aboutabl, Tony Busuego , John Kitzmiller, Steve
July 07, 2022
Service was Very Good and the professionalism displayed by the service department staff was also above and beyond what was expected. I was told that my car would be ready on the 7 but I was able to pick i by the service department staff was also above and beyond what was expected. I was told that my car would be ready on the 7 but I was able to pick it up on the 6th, hours later. More
June 22, 2022
Great follow up and excellent service. Will definitely consider a second Porsche for our household. Frank is fabulous! Will definitely consider a second Porsche for our household. Frank is fabulous! More
Other Employees Tagged: Frank Caruso
June 16, 2022
Hard to reach service department regarding the status of my vehicle. I wasn't happy with the inside of my car. Crumbs in the seat and under the front seats when I moved them up. It doesn't smell or look lik my vehicle. I wasn't happy with the inside of my car. Crumbs in the seat and under the front seats when I moved them up. It doesn't smell or look like the leather was treated. So I'd like to know what all did the $350 cover? Wasn’t told until the day of that my car would be returned. When calling the phones just ring and ring after 5pm and I was left to just hang up—no voicemail for the main line. After complaining on no one has reached out to me after dropping $4300 on 6/14/22. I have lost respect for this location and feel as if I was just another dollar not an owner of a Porsche. I may as well own a Ford. More
Other Employees Tagged: Tony Busuego , Whoever answered the phones on 6/14/22 and transferred me to the service department knowing it was already closed and they do not have a voicemail.
June 03, 2022
I was very satisfied with the work performed which I would recommend to a friend. I really appreciate Tim from service department took time and explained everything we asked. Thanks for great job, and t would recommend to a friend. I really appreciate Tim from service department took time and explained everything we asked. Thanks for great job, and the manager john was helpful.My wife and I are enjoying the car. More
Other Employees Tagged: Tony Rizza , John Kitzmiller
May 31, 2022
Dealership was not helpful after my Cayenne was carjacked at gunpoint in September 2021. Refused to initiate vehicle tracking for approx two weeks. Now, just learned that all the tools needed for spare tire, at gunpoint in September 2021. Refused to initiate vehicle tracking for approx two weeks. Now, just learned that all the tools needed for spare tire, which was stolen, were not replaced. I have a flat tire and roadside assistance couldn’t place spare bc spare is flat and air pump was stolen by carjackers. Dealership did not replace air pump not tool needed to remove spare from cargo area location. More
Other Employees Tagged: Tony Busuego
May 16, 2022
Good service friendly salesman good pricing Convenient location. Best dealer in Chicagoland Have bought many cars from them without issues location. Best dealer in Chicagoland Have bought many cars from them without issues More
Other Employees Tagged: Tony Busuego, Tony Rizza , John Kitzmiller
April 26, 2022
My experience was great. I took my car in for service and needed a ride home and Porsche made sure i got home without paying for a Uber I took my car in for service and needed a ride home and Porsche made sure i got home without paying for a Uber More
Other Employees Tagged: Tony Busuego , John Kitzmiller