Tim Patillo | Page 2

Tim made buying a new highlander easy. He took the time to show me all the new features,on this vehicle, since I had not bought a car for over 10 years. I would recommend going to Toyota o He took the time to show me all the new features,on this vehicle, since I had not bought a car for over 10 years. I would recommend going to Toyota of Louisville and ask for Tim. No pressure just a pleasure to deal with. More

Helpful 5

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Tim was great! Best car buying experience I have had to date - will be a repeat customer for sure Best car buying experience I have had to date - will be a repeat customer for sure More

Helpful 5

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I recently purchased a new cat and the experience exceeded my expectations. Mr. Patillo provided excellent customer service and professionalism. The car buying process was very smooth. The car itself exceeded my expectations. Mr. Patillo provided excellent customer service and professionalism. The car buying process was very smooth. The car itself is a joy to drive! I couldn’t be happier with my decision! More

Helpful 4

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One of the best to do it! I recently had the pleasure of purchasing a brand new car from an outstanding salesperson at this dealership. Their professionalism and knowledge wer I recently had the pleasure of purchasing a brand new car from an outstanding salesperson at this dealership. Their professionalism and knowledge were truly impressive, guiding me through the entire process with patience and expertise. They took the time to understand my preferences and provided valuable insights to help me make an informed decision. The salesperson's friendly demeanor and genuine enthusiasm for the product made the buying experience enjoyable. Their commitment to customer satisfaction was evident, and I left the dealership not only with a fantastic new car but also with a positive impression of the dealership's service. I highly commend this salesperson for their exceptional assistance and would gladly recommend them to others seeking a seamless car-buying experience. Thank you Mr. Tim and Mr. Rick! More

Helpful 6

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Tim Patillo was an absolute pleasure to work with. I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) a I live in Georgia and found my "new" car through CARFAX at Toyota of Louisville. Online pictures of the car accurately captured condition (perfect) and features of the car. Communication with Tim was fantastic. He was able to coordinate with his finance team over the phone, and within hours we completed the terms and had a deal. I flew up a couple of days later. Tim picked me up a the airport, did a simple short test drive, and i was able to sit down to complete the paperwork. I also want to compliment the the whole finance team. I am very pleased that they were able to provide very competitive rates. Again, the whole transaction was completed very quickly, and I was on the road back home (after a great lunch at one of their recommended restaurants). Some fInal thoughts, I've purchased a number of cars in the past from a number of dealerships all over the country. Toyota of Louisville is very special. This might not make sense until you visit, but I really enjoyed talking to everyone there. We have a shared set of values which made working together so much simpler. Again, heartfelt thanks to Tim and everyone at Toyota of Louisville. More

Helpful 7

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Tim was very helpful and patient during my car selection process. The entire staff at Toyota was accommodating and friendly. process. The entire staff at Toyota was accommodating and friendly. More

Helpful 8

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My mom was in the market for anew Toyota Camry and happened to get matched with Tim as her salesperson. He listened to what she was looking for and determined the best model based on her needs. He w happened to get matched with Tim as her salesperson. He listened to what she was looking for and determined the best model based on her needs. He was able to locate the car and have it in Louisville within the week and there were no surprises when we got there to finalize the sale. He was very patient with her while explaining the new features and getting her set up with the Toyota app and cell phone features. We also worked with Bob on the finance side who was equally as pleasant to work with. Overall so impressed with the entire experience and level of customer service we were given! I'm a Jeep driver but next time I might be swayed toward a Toyota :) More

Helpful 7

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Came to Toyota of Louisville, needing a new car - since my baby was totaled. Tim, Dean & the whole crew were friendly and made sure my wants/needs weren't overlooked just to "stick" me in a unit to get the my baby was totaled. Tim, Dean & the whole crew were friendly and made sure my wants/needs weren't overlooked just to "stick" me in a unit to get the sale. My concerns were addressed and the automobile I was sold was better than I hoped. THESE GUYS WENT WAY ABOVE AND BEYOND!!! Anytime anyone in my family needs a vehicle, our business will be done here!!! Infinite stars in this customers mind... More

Helpful 7

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Getting a new car these days isn’t always easy but everything went smooth thanks to Tim. He was always quick to respond and make sure k had all the information I needed to feel confident with my new p everything went smooth thanks to Tim. He was always quick to respond and make sure k had all the information I needed to feel confident with my new purchase. More

Helpful 7

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Tim was Great 😃 He made the process so quick and easy! Everyone was supper nice! It was a wonderful experience and I love my new car! Thank you so much! Everyone was supper nice! It was a wonderful experience and I love my new car! Thank you so much! More

Helpful 8

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