Tim O'Grady
Tim O'Grady at Pat Lobb Toyota of McKinney
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Tim O'Grady | Page 2

Internet Sales Assistant Manager

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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4.6
80 Reviews

Languages Spoken

English English

Employee Video

4.6

80 Reviews

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80 Reviews of Tim O'Grady

July 11, 2023

Dealership Rating
Employee Rating

Everything went according to what we were told. Tim was very professional, patient and thorough. More

by Rwgreen767
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jul 12, 2023

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! TIm and our team here at Pat Lobb Toyota of McKinney are glad to have you as a customer. Tony Yazbeck General Sales Manager

May 08, 2023

Dealership Rating
Employee Rating

They were very positive and inviting. They were very eager to help us walk out with the car we intended to purchase! More

by Blakerjones918
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Braden Sjoblom

May 08, 2023

Pat Lobb Toyota of McKinney responded

Blake, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Tony Yazbeck General Sales Manager

April 01, 2023

Dealership Rating
Employee Rating

Our experience with Pat Lobb Toyota of McKinney was fantastic due 100% to our salesman, Tim O'Grady. He was a good listener, very organized and professional, had alot of knowledge about the cars he wa More

by melgarfield7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2023

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with Tim and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle and we look forward to working with you again! Tony Yazbeck General Sales Manager

March 10, 2023

Dealership Rating
Employee Rating

Tim O Grady provided the best customer service. He is always available to the customer providing details of the cars. More

by Phani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2023

Pat Lobb Toyota of McKinney responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

February 11, 2023

Dealership Rating
Employee Rating

I was in contact with Drake an internet sales specialist today. I am interested in a Used 2016 Honda CRV . In communication I asked if the price was negotiatiable . No response. No communication over text More

by cajtex
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Drake Waldrop

Feb 15, 2023

Pat Lobb Toyota of McKinney responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tony Yazbeck General Sales Manager 214-544-8696 socialmedia@toyotaofmckinney.com

January 07, 2023

Dealership Rating
Employee Rating

Beware of Lobb Sales dept. If you have a trade, send them pictures with all the information, they CAN give you an estimate. Don't buy that come on in we will take care of you. More

by OutdoorLifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Jan 11, 2023

Pat Lobb Toyota of McKinney responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Tony Yazbeck General Sales Manager

November 24, 2022

Dealership Rating
Employee Rating

Tim O'Grady was fantastic. He checked in routinely as we waited for the new car to arrive from Japan. The day of the purchase and trade in went very smoothly; he is very org More

by davidghandley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Perez

Nov 26, 2022

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Tim delivered such a great experience. Congratulations on your new purchase, David. Tony Yazbeck General Sales Manager

October 29, 2022

Dealership Rating
Employee Rating

Tim took a personal interest with follow thru to ensure my vehicles preferences were known. He provided timely updates and best of all…no high pressure sales! More

by Rick A
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Jirani

Oct 31, 2022

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to get you exactly what you needed. Thank you, Rick, for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

October 12, 2022

Dealership Rating
Employee Rating

We would like to thank Tim O'Grady for his professionalism, and great work to get us in the car we wanted, at a price we could afford. Tim is an asset to Pat Lobb Toyota of McKinney. More

by Diana Malone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Pat Lobb Toyota of McKinney responded

Diana, It's great to hear that Tim was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Pat Lobb Toyota of McKinney! Tony Yazbeck General Sales Manager

August 25, 2022

Dealership Rating
Employee Rating

It was a pleasure working with Tim O'Grady to buy our new Toyota. He provided great customer service, and was very helpful and knowledgeable. More

by GS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Perez

Aug 26, 2022

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Tony Yazbeck General Sales Manager

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