Tim Mhay

I had an amazing experience from the very start. I live over an hour away. I started locally shopping to trade in a hyundai lease. I wasn't happy with the trade in process with a few dealerships I live over an hour away. I started locally shopping to trade in a hyundai lease. I wasn't happy with the trade in process with a few dealerships near to where I live. I started calling multiple Hyundai dealerships on a specific Hyundai Tucson that I wanted. I eventually called Conicelli Hyundai and was speaking with Glenn (GM) right away. He was informative, honest, and encouraging when talking over the phone. In my heart, it felt right to make the trip over an hour to check out the vehicle with Glenn. We came up with the right figures for my trade in with the market. It really helped me make a better decision to choose the best financing/leasing terms. Tim (sales) was very helpful on getting the vehicle prepped up and ready for me. He helped with understanding how the vehicle operates and showed me full functions/features of the vehicle. He made sure the bluelink was set up and connected to the vehicle so that I can utilize the mobile app without issues. They also have an insurance broker that could help price shop multiple auto insurance rates to help save more on your rates. This really helped me decide on exploring auto insurance rates so that I can purchase the vehicle within total budget. It's not always just the financing terms that's a decision maker so having other options to help with monthly savings is so helpful in the sales process. During the paperwork process, Harry, was straight to the point and delivered detailed information when signing everything to be finalized. I appreciate accurate and detailed information without dragging time. Understanding the protection plans helps with the auto investment. Ray (sales manager) reached out the following day to make sure I made it home safely and that I was enjoying the vehicle. He wanted to make sure I was 100% happy and to answer any other questions that I may have missed out on. I had the best Hyundai experience from this location!!! I'm looking forward to upgrading in the future with this team. Thank you for your commitment and service to Hyundai. Sales isn't the easiest process but your compassion and knowledge really attracts buyers! :) More

Helpful 0

Report | Print

Excellent service and professional staff. Very happy with my new Tucson and my salesperson who worked with me. Very happy with my new Tucson and my salesperson who worked with me. More

Helpful 0

Report | Print

Great place to do business. Conicelli truly cares for their customers. Tim Mhay is truly the best. He was knowledgeable, kind and extremely helpful. He went above and beyond to Conicelli truly cares for their customers. Tim Mhay is truly the best. He was knowledgeable, kind and extremely helpful. He went above and beyond to get me in my new Elantra! Kudos to the team! More

Helpful 0

Report | Print

Great experience with kind and accommodating staff. They were very compliant to the CDC guidelines during this pandemic. Inside the dealership was very clean. They went above and beyond for us to test driv were very compliant to the CDC guidelines during this pandemic. Inside the dealership was very clean. They went above and beyond for us to test drive some cars before we could make a decision, and were very patient and never pushy. Would definitely enjoy doing business with them again. More

Helpful 0

Report | Print

New car purchase Buying a new car was easy and pain free, working with knowledgeable people. Car was ready when promised. Sales person explained various things about c Buying a new car was easy and pain free, working with knowledgeable people. Car was ready when promised. Sales person explained various things about car. More

Helpful 0

Report | Print

Loved My Car Shopping Experience Great service from the moment I walked in. Tim helped me choose the exact vehicle I needed for my business needs. Tim has helped my family for ten yea Great service from the moment I walked in. Tim helped me choose the exact vehicle I needed for my business needs. Tim has helped my family for ten years with various cars at Conicelli Hyundai, and you won't find a NICER guy! Genuine, Transparent, Honest! The service department is also excellent, and what keeps us buying from this dealership! More

Helpful 0

Report | Print

Very Thankful Tim and friends to very good care of my son and I. The process was painless and easy. Worked well with the bank to get deal done. Tim and friends to very good care of my son and I. The process was painless and easy. Worked well with the bank to get deal done. More

Helpful 0

Report | Print

Great! My experience with Conicelli Hyundai was a great one. From Timothy Smith (GM) to Tim Mhay (Sales Consultant) to Juan Pelegrin (Finance Manager), I fel My experience with Conicelli Hyundai was a great one. From Timothy Smith (GM) to Tim Mhay (Sales Consultant) to Juan Pelegrin (Finance Manager), I felt comfortable with every step of the process and it was a smooth experience. Each employee was professional and also socially welcoming. Overall it was a 10/10 experience. More

Helpful 0

Report | Print

Great buying experience. Rob Durante was very helpful to us when we went to Conicelli. We weren't sure if we wanted a new or used car. He and Tim MNay were only too happy to Rob Durante was very helpful to us when we went to Conicelli. We weren't sure if we wanted a new or used car. He and Tim MNay were only too happy to tell us about all of our options. Both of them were great; no pressure, just helpful, informative, and courteous. They didn't rush us; let us try several used and new cars. When we finally made up our minds, they made sure our paperwork went smoothly. Would highly recommend asking for them if you are considering buying a Hyundai. two great guys. More

Helpful 0

Report | Print

Excellent as always Love coming to this dealership. Just got my 3rd car from them. They always remember who their customers are and take the time to help them with what t Love coming to this dealership. Just got my 3rd car from them. They always remember who their customers are and take the time to help them with what they need/want. More

by ashhargrove Verified Customer Verified Customer

Helpful 0

Report | Print