Tim Gehr | Page 3

I was unfairly treated by some of the employees that were extremely unprofessional and disrespectful to me. I contacted the general manager and he investigated the issue and offered me an acceptable apology extremely unprofessional and disrespectful to me. I contacted the general manager and he investigated the issue and offered me an acceptable apology and an auto service for the traumatic experience I experienced! He expressed his concerns and assured me that corrective actions were going to be initiated. More

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Today I had to bring in my Chevy Trax to the dealership and got top notch services! Was told the issues I was having was not gonna be covered by my warranty and the General Manager Tim Gehr & Sales associa and got top notch services! Was told the issues I was having was not gonna be covered by my warranty and the General Manager Tim Gehr & Sales associate (who assisted me from the beginning) Ivan Fandino was not having it. They called and reached out to the warranty company and got everything straightened out for me. I got an upgrade on my warranty; didn’t have to pay little to nothing on what wasn’t covered. Overall I will definitely be a long term customer and continue to do business with Ivan Fandino & Tim Gehr! I’m soo thankful for those men at Webb Chevrolet in Oaklawn….. Thanks again guys! More

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Service performed was done promptly and quickly. Thank you for everything you do.. Thank you again Thank you for everything you do.. Thank you again More

by campbell0925 Verified Customer Verified Customer

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Everyone was so helpful each time we, where at Webb Chevy. The staff was always helping with all are needs. Chevy. The staff was always helping with all are needs. More

by bdbkasper Verified Customer Verified Customer

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I had my vehicle towed to Webb Chevrolet on the 12 of October 2022 for service. My vehicle had stopped, and would not start. The reason I had it towed to Webb Chevrolet because it was the closest Chevrol October 2022 for service. My vehicle had stopped, and would not start. The reason I had it towed to Webb Chevrolet because it was the closest Chevrolet dealership. I have a extended no deductible warranty though Chevrolet, I purchased it new. The service guy name was Kevin. He said a diagnostic check would be $179.00 l told him of my extended warranty through Chevrolet. After a technician checked my vehicle Kevin said that it needed a new alternator because the the alternator was bad. Kevin claimed that he called warranty company and he said that they said that they would not pay for the entire cost of the work to be performed on my vehicle. I told him that’s odd because I’ve had to take my vehicle to Phillips Chevrolet before for service and everything was covered 100% just as the warranty states. The reason I took it to Webb Chevrolet was because I had to have it towed and as I’ve stated earlier Webb Chevrolet was the closest dealership, if I could have drove it I would have taken it to Phillips Chevrolet. When I made the appointment I told the person making the appointment that I had a extended warranty though Chevrolet, she said that’s fine everything would be covered no problem. If I was told before making the appointment and having my vehicle towed to Webb Chevrolet that it would not or maybe would not be covered by my warranty I would have it towed to Phillips Chevrolet. Also I didn’t get my survey. I waited a few days and still nothing. I called Webb Chevrolet and asked to speak to the manager of the store. I was told the manager was not available. I called several times and was told each time the manager wasn’t available. On Saturday the 15th of October I went to Webb Chevrolet. I was still told that the manager was not available. Finally the manager came to the front desk where I was waiting. The manager said his name was Tim. I explained everything to him. He said that he would make sure that I got my survey. I will never use Webb Chevrolet for anything again, this was a terrible experience. More

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Webb Chevy has some wonderful employees ready to assist you in a variety of ways, from sales to services. Management is always available to answer your questions and or support. you in a variety of ways, from sales to services. Management is always available to answer your questions and or support. More

by lh60453 Verified Customer Verified Customer

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Adrian was amazing! I knew so much about the car before I left. Thank you! I knew so much about the car before I left. Thank you! More

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Worst shop I’ve ever been too poor customer service incompetent work just horrible liars Unable to stand by their word incompetent work just horrible liars Unable to stand by their word More

by dt.60615 Verified Customer Verified Customer

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Purchased a new Corvette from Tim back in 2020 and Tim and his team were an absolute pleasure to work with. Navigating the uncertainties of 2020 supply and manufacturing issues, Tim kept my up to date on and his team were an absolute pleasure to work with. Navigating the uncertainties of 2020 supply and manufacturing issues, Tim kept my up to date on where things were at and was an excellent communicator thru the process. I very much appreciate all the time and care him and his team put into making my experience a great one. More

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I am a loyal web Chevy customer for many reasons. They go above and beyond in order for customers to feel satisfied with, no, in love with their newly purchased cars. They go above and beyond in order for customers to feel satisfied with, no, in love with their newly purchased cars. More

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