Tim Ferrin
Tim Ferrin at Dick Scott Chrysler Dodge Jeep Ram

Tim Ferrin

TimFerrin@dickscott.com, Service Advisor

Dick Scott Chrysler Dodge Jeep Ram

684 W Ann Arbor Rd
Plymouth, MI 48170

Contact Me
4.8
19 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

4.8

19 Reviews

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19 Reviews of Tim Ferrin

June 02, 2026

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the greatest staff and service, thank you for being such a great local repair facility More

by JGRAHAM9
Service Price Transparency
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Recommend Dealer
Yes
Jun 02, 2026

Dick Scott Chrysler Dodge Jeep Ram responded

It’s wonderful to hear our staff delivered outstanding service for your Dodge Ram Van. Your kind feedback truly encourages our local repair facility. We look forward to assisting you again. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 25, 2026

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The service was outstanding. Kevin was friendly, informative, and the maintenance was completed in less time than I expected. More

by Gisp1949
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Fischer

Mar 25, 2026

Dick Scott Chrysler Dodge Jeep Ram responded

We’re thrilled to know Kevin provided friendly and informative assistance during your service visit. It’s great that the maintenance on your Jeep Grand Cherokee was completed faster than anticipated. Thank you for sharing your positive experience. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 24, 2026

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They did a great job on my dodge journey and Tim was extremely helpful and kept me informed the whole time they had my car More

by Bigmandp
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Recommend Dealer
Yes
Mar 24, 2026

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service team. It's great to know Tim kept you updated while working on your Dodge Journey. We appreciate your trust in us and look forward to helping you in the future. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 29, 2026

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I bought a 2022 Jeep grand Wagoneer from them under false pretenses had a vehicle only a couple months less than 10,000 miles. My very first oil change revealed issues with my vehicle that should not be ther More

by Ashley jackson
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Recommend Dealer
No

Other Employees Tagged: Jonathon Kecskes, Nick Jefferson, Ilir Lako , Jamie Hoffman

Feb 27, 2026

Dick Scott Chrysler Dodge Jeep Ram responded

We’re sorry to hear about your continued frustration and understand how upsetting unexpected vehicle concerns can be. Our dealership stands behind the vehicles we sell, and each vehicle undergoes an inspection prior to delivery. In this case, new tires were installed before delivery as part of ensuring the vehicle met the condition represented at the time of sale. Regarding the additional concerns mentioned, maintenance-related items such as filters, fluids, and wear components can change over time and may not always present issues at the time of inspection. Our service team evaluated the vehicle based on the concerns presented and provided findings consistent with those evaluations and industry standards. Vehicle wear and performance can also be influenced by a variety of factors after delivery, including driving conditions, mileage, and use. While we understand your disagreement with our conclusions, our team reviewed the vehicle thoroughly and shared the results accordingly. Regarding communication, while we always strive to respond respectfully and work toward resolving customer concerns, the interactions in this situation extended beyond what is considered reasonable or appropriate, particularly in communications with our team members. We stand firmly behind our employees and do not tolerate insults or threats toward anyone in our dealership. Given the nature of these interactions, we determined it was best to conclude further involvement so all parties could move forward. We regret that this experience did not meet your expectations and wish you the best moving forward.

Jan 31, 2026

Ashley jackson responded

Now that my vehicle has been serviced by a licensed mechanic. I now have quotes from two separate mechanics.I have all the proof I need. It has been submitted to my lawyer. You will be hearing from him soon. As well as Chrysler corporate office. They have been notified of everything and I’ve sent them all of my proofs as well.

January 07, 2026

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Tim Ferrin was very professional and kind in handling my recent service. He went to additional steps in diagnosing and working with me on a minor issue. I would enjoy working with him again. More

by cke2016
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Recommend Dealer
Yes
Jan 07, 2026

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 29, 2025

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Jason and his crew are always very helpful and willing to go the extra step to ensure a pleasant experience. Thank you More

by rcarl59
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Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Larry Welsh , Steve in service

Sep 29, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

September 24, 2025

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Working with Ivan to trade in my Dodge Durango for a Chrysler Pacifica was so easy! I reached out to the dealership after seeing the vehicle I wanted on their website. Ivan and I were able to communicat More

by lindsey.oconnor
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Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Lucky Tourtillott , Ivan Meyette

Sep 24, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

August 17, 2025

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Great quick service while I waited. Was checked on during wait and when I left was informed on what my car would need next time. More

by abbyf
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Recommend Dealer
Yes

Other Employees Tagged: Nick Jefferson, Ilir Lako

Aug 17, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 31, 2025

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Friendly, professional, great communication. All communication was respectful. No one was ever condescending because I’m a female, and I definitely appreciated that. More

by Shari
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Recommend Dealer
Yes

Other Employees Tagged: Larry Welsh, Nick Jefferson , Evynn Burt

Jul 31, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 07, 2025

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Superior service and respect is what you can expect from Dick Scott. We have been customers for over 15 years and look forward to many more years to come. More

by ramgirl
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Recommend Dealer
Yes

Other Employees Tagged: Jason Scott, Antwone Bedford, Nick Jefferson, Ilir Lako , Justin Baxter, Kyle Johnson

Jun 07, 2025

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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