Tiki N | Page 2

We had a great experience at this dealership and were able to lease a new 2024 Outlander PHEV with the features that we wanted. Thank you to Reza, Tiki, Bobby, and all the others who helped us! able to lease a new 2024 Outlander PHEV with the features that we wanted. Thank you to Reza, Tiki, Bobby, and all the others who helped us! More

by ANDJOST Verified Customer Verified Customer

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We had a great experience at Universal Mitsubishi! Reza really made us feel welcome and was very knowledgeable about the Outlander PHEV. He answered all of our questions and was patient with us throug Reza really made us feel welcome and was very knowledgeable about the Outlander PHEV. He answered all of our questions and was patient with us throughout the process. Tiki was also great in getting us the best deal possible, even though we were test driving some other models and weren’t ready to make a purchase on our first or second visit. The actual buying process went smoothly and was much faster then I remember from our previous car buying experiences. More

by ANDJOST Verified Customer Verified Customer

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Easiest car buying experience I've ever had. Employees were friendly, helpful, and efficient! Would definitely buy from again. Thank you!! Employees were friendly, helpful, and efficient! Would definitely buy from again. Thank you!! More

by SHINYALICE Verified Customer Verified Customer

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Its was a great experience! I would recommend my friends to work with Saul! He was fantastic! I would recommend my friends to work with Saul! He was fantastic! More

by MARLAWOOTON Verified Customer Verified Customer

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Tiki, What a wonderful opportunity it was to meet and speak with you. You're a joy and tremendous spirit. I'm a man of my word and wanted to honor my first appointment, but your message was so kind a speak with you. You're a joy and tremendous spirit. I'm a man of my word and wanted to honor my first appointment, but your message was so kind and empathetic, that I couldn't wait to get there. I'm not at all surprised that the universe brought me there and that it all worked out. You're an intelligent and very beautiful woman. I briefly learned a lot about your culture and history and I'm grateful that you shared it with me. You're an absolute asset to your company and I hope our paths cross again. Amandla! A. Andrews Small group, Big effort. @mitsubishi should know the attention they give to details. More

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Very professional and knowledgeable staff, especially our lovely Tiki ❤️. Love you guys and thank you for everything 💪💪 lovely Tiki ❤️. Love you guys and thank you for everything 💪💪 More

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Awesome service from the salesperson, to the final financing! I would recommend to friends! Thank you financing! I would recommend to friends! Thank you More

by MARLAWOOTON Verified Customer Verified Customer

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I was extremely impressed with Sherman Oaks Mitsubishi, hassle free, friendly environment n my Sales Lady Tiki is simply the best ever, great personality, I felt I had known her forever, very up front to hassle free, friendly environment n my Sales Lady Tiki is simply the best ever, great personality, I felt I had known her forever, very up front to the point hassle free, n got me the best deal, it was such a smooth journey from the first call till I was in the car I longed for, and Carlos he’s the man!! Hooked my car up sat n help set up my car electronics showed me things about my car n made sure I drove off safely .. I never experienced such a welcome car buying experience n trust I’ve had many decades of car buying.. I strongly recommend if you’re in the Market for that Mitsubishi .. pls visit Sherman Oaks location n ask for Tiki she will not disappoint.. n if u need that advice on how to operate ur new Toy let Carlos guide the way. I’m a Happy Buyer with no regrets.. Sherman Oaks Mitsubishi will have you feeling like family.. I’m still smiling n I’m still in aww … 1/31 I drove my Baby home.. Props to Tiki n Carlos More

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Juan, Carlos, and Tiki made the experience of leasing a new 2024 Outlander a wonderful experience, The wife and I left there feeling quite happy! new 2024 Outlander a wonderful experience, The wife and I left there feeling quite happy! More

by pthomas1937 Verified Customer Verified Customer

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I recently had the pleasure of leasing a Mitsubishi Outlander on 01/12/2024, and I cannot express enough how impressed I am with the outstanding service provided by Zak Kim, Bobby Gharibian, and Tiki N Outlander on 01/12/2024, and I cannot express enough how impressed I am with the outstanding service provided by Zak Kim, Bobby Gharibian, and Tiki N. This team truly went above and beyond to ensure my car-buying experience was exceptional. Zak Kim, the salesperson who assisted me, was incredibly knowledgeable and attentive. He took the time to understand my needs and preferences, guiding me through the various options available. Zak's friendly demeanor and genuine enthusiasm for the Mitsubishi Outlander made the entire process enjoyable and stress-free. Bobby Gharibian, the supervisor at the dealership, played a pivotal role in ensuring that my overall car-buying experience was nothing short of excellent. His leadership and attention to detail were evident in every aspect of the transaction. Bobby went above and beyond to create a smooth and efficient process. He was readily available to address any questions or concerns I had, demonstrating a high level of professionalism and expertise. His commitment to customer satisfaction was apparent throughout the entire journey, from the initial discussions to the finalization of the paperwork. What truly stood out about Bobby was his ability to foster a sense of trust and reliability. He ensured that I felt confident and informed at every step, making the entire process stress-free. Bobby's dedication to providing exceptional service not only reflects positively on him as an individual but also contributes significantly to the overall positive reputation of the dealership. Bobby Gharibian's role as a supervisor was instrumental in creating a positive and customer-centric environment. His leadership qualities, attention to detail, and commitment to excellence make him a valuable asset to the dealership, and I would like to express my gratitude for his outstanding contribution to my Mitsubishi Outlander leasing experience. Tiki N, the finance manager, demonstrated a high level of expertise in navigating the financial aspects of the lease. Tiki was transparent in explaining the terms, ensuring I felt comfortable and informed about the financial commitment. Her efficiency and dedication to providing the best possible options were greatly appreciated. Together, Zak Kim, Bobby Gharibian, and Tiki N formed an exceptional team that exceeded my expectations. I am delighted with my new Mitsubishi Outlander and grateful for the positive and memorable experience provided by these individuals. I highly recommend this dealership and commend Zak Kim, Bobby Gharibian, and Tiki N for their outstanding professionalism, expertise, and commitment to customer satisfaction. More

by RUBEN_FAKHOORIAN Verified Customer Verified Customer

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