Thuan Tran
Thuan Tran at Easterns Automotive Group of Alexandria
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Thuan Tran | Page 4

Sales Manager

Easterns Automotive Group of Alexandria

611 S Pickett St
Alexandria, VA 22304

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4.8
43 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

17 yrs, 4 mos

Languages Spoken

Vietnamese Vietnamese

4.8

43 Reviews

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43 Reviews of Thuan Tran

April 26, 2023

Dealership Rating
Employee Rating

My Sales guy was Axel he was awesome he answered all my questions before I got there and our 2017 Dodge Ram Big Horn was ready when we got there. My husband and was very pleased with the professionalism th More

by LaShawn Dabney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

March 11, 2023

Dealership Rating
Employee Rating

I worked with Dwayne for my new vehicle and he made sure all my questions were answered. He was really cool and personable we even had outside conversations not even about vehicles. I’d give a 10/10 if I co More

by B Kelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Brinkley Jr

Mar 17, 2023

Easterns Automotive Group of Alexandria responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

March 07, 2023

Dealership Rating
Employee Rating

Lonnie assisted me with my purchase , as well as Thuan and I am beyond happy ! The car I received was way better than expected , and I couldn’t beat the deal I received. I went to multiple locations , and More

by Evelyndowden96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Rush

Mar 17, 2023

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

March 06, 2023

Dealership Rating
Employee Rating

Friendly, accurate and dependable. Clean atmosphere. No wait time when I walked into the dealership. More

by rashid
Recommend Dealer
Yes

Other Employees Tagged: Axel Ricciarelli

Mar 17, 2023

Easterns Automotive Group of Alexandria responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

February 15, 2023

Dealership Rating
Employee Rating

They have a large selection of cars, and are able to pull cars from other locations very quickly More

by fishy.avowal_0t
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joel Alexis, Dwayne Brinkley Jr

Feb 17, 2023

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

February 13, 2023

Dealership Rating
Employee Rating

Perfect 1st experience happy I work here where the greatness happens everyday thank you Easterns More

by Ronaldruff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Alexander, Joel Alexis, Dwayne Brinkley Jr , A ZEE Sohil A Zia

Feb 17, 2023

Easterns Automotive Group of Alexandria responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

February 06, 2023

Dealership Rating
Employee Rating

Fast service, providing different options to fulfill my needs. willing to work with my circumstances. More

by ashontirice11
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Brinkley Jr

Feb 09, 2023

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

September 22, 2022

Dealership Rating
Employee Rating

I had a great experience with this dealership and with their sales staff. Lee took care of me and made the experience stress free. He made sure that my experience was about me making the right choice and More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leotha (Lee)

Sep 23, 2022

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

September 06, 2022

Dealership Rating
Employee Rating

Bought a 2018 cadillac escalade and it's a lemon stay away from this dealer. More

by Mcms
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carlos Guzman

Sep 06, 2022

Easterns Automotive Group of Alexandria responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Sep 06, 2022

Mcms responded

Will Eastern fix my truck since its only been 1 month since I purchased this vehicle ?

Sep 07, 2022

Mcms responded

I have called the number you have provided and you keep hanging up on me , asoon as I say my name you hang up ,why??? Dont be rude just because you sold a car , will never send any customers your way..

August 09, 2022

Dealership Rating
Employee Rating

Lonnie is the best salesman I have ever work with. He is patient, explains the process and and answers to all questions without making me me feel bad. I will refer anyone to.him without hesitatio More

by ada
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Rush

Aug 18, 2022

Easterns Automotive Group of Alexandria responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

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