Dealership Experience
5 yrs
Industry Experience
23 yrs, 8 mos
40 Reviews
Write a Review40 Reviews of Thomas Rogers
October 05, 2022
Thomas is very helpful. My brother passed away and I need an oil change and he got me in first thing in the morning and got me out in an hour. Which was very helpful. I thi My brother passed away and I need an oil change and he got me in first thing in the morning and got me out in an hour. Which was very helpful. I think the whole service department is very nice I spoke to a couple people. More
Other Employees Tagged: I don't know their names but they're all pretty nice
October 05, 2022
Service was very good at Jackson Kia and Thomas was great on timely communication and follow up.Help me out with rental car etc. However, it took 10 months to figure it out what was wrong with Sorento great on timely communication and follow up.Help me out with rental car etc. However, it took 10 months to figure it out what was wrong with Sorento Hybrid " refill coolant invertor" issue was keep popping up on dash board.. First I was told it was software issue then found out that some part needed to be change.and lucky me , my car was the first one the issue was taken care of..Obviously Multi billion dollar company KIA head quarter/engineers could not figure it out and support the Kia dealerships. So Jackson Kia service was great BUT KIA headquarter support was not so good. More
October 04, 2022
great service and even better people I got in and out in a jiffy Awsome job in a jiffy Awsome job More
Other Employees Tagged: David Skinner
September 30, 2022
Courteous and work done on time and without delay. Pleasant staff and respect for the owner's vehicle. Pleasant staff and respect for the owner's vehicle. More
Other Employees Tagged: Mike Sweeten, David Skinner , Shawn Flanary, Derek Laratta
September 30, 2022
I can’t dealership and their service center I have to say oh great they are very friendly and very helpful they really do go out of their way to help you with no problem your job doesn’t look like it’s a cho oh great they are very friendly and very helpful they really do go out of their way to help you with no problem your job doesn’t look like it’s a chore I’m very happy to help More
Other Employees Tagged: The person working on my car in the service center was very helpful when I had questions and they were good to point out other things that may be going wrong with the car
September 30, 2022
Once the sales manager got involved it was a smooth transition. Service department, especially Thomas, is awesome. Took my older Kia for some work and he took great care of us. transition. Service department, especially Thomas, is awesome. Took my older Kia for some work and he took great care of us. More
Other Employees Tagged: Chester Dawson, Gimmy Gonzalez, Gupper Tommasello
September 30, 2022
For one thing they were closer than the other dealership and I like that. They were friendly funny and kept me up to date on everything that was going on with my car. I even like the snacks. and I like that. They were friendly funny and kept me up to date on everything that was going on with my car. I even like the snacks. More