Thomas Merritt | Page 3

Outstanding Over the years, I have purchased 20 new vehicles. Working with AT Subaru is the most rewarding, pleasant experience. Everyone that touched the sales p Over the years, I have purchased 20 new vehicles. Working with AT Subaru is the most rewarding, pleasant experience. Everyone that touched the sales process was not only knowledgeable, they were direct while responding to my needs. No games were played which enabled the sales process to be completed expeditiously. I was comfortable enough with Tom Merritt that I did not visit any other dealerships. On delivery, the car was expertly detailed and very well presented. Every operating feature was well explained. Today I had my 2 week review with Loyda Rosario. This youn lady was very well prepared and was able to quickly every clarification I needed to better understand all the options. More

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Satified Customer We came only to see what used Subaru model we wanted to look at to replace our current vehicle. We stumbled across the one we wanted with a price we c We came only to see what used Subaru model we wanted to look at to replace our current vehicle. We stumbled across the one we wanted with a price we could not pass up. Everyone was very helpful answering any questions we had and letting us test drive several models to make sure we were happy with our choice. We could have not had an easier experience. We would definitely come back in the future. More

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Glad we came here! Great place to do business, everyone here is friendly and helpful. Recent setbacks had negatively affected our credit rating, but these folks went to Great place to do business, everyone here is friendly and helpful. Recent setbacks had negatively affected our credit rating, but these folks went to bat for us and we are now enjoying a new Subaru. More

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3rd Subaru from A&T I just purchased my 3rd Outback from A&T. Overall this dealership is excellent. Any issues I might have had either in sales or service over the years I just purchased my 3rd Outback from A&T. Overall this dealership is excellent. Any issues I might have had either in sales or service over the years were handled in a fair and reasonable manner. This was my first purchase without Val "Shake "N Bake" Schakenbach as the Salesman but Tom Merritt handled the job admirably. I enjoy A&T because everyone is approachable and answer questions honestly from the top Jeff Allen and Joe Fost on down. As in any business they are in business to make money. Just remember everything is negotiable, do your homework, and you will end up with a fair deal. More

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Most pleasant car buying experience ever My husband and I recently bought a new car from this dealership and our experience dealing with Tom Merritt was very pleasant. We never felt pressure My husband and I recently bought a new car from this dealership and our experience dealing with Tom Merritt was very pleasant. We never felt pressured or rushed in any way and Tom was very knowledgeable about all the aspects of the vehicle we were purchasing. Tom was patient too especially with me since I have not purchased a car in 15 years! He made the transition very smooth and easy for me. Philip, the sales manager, was also very pleasant to deal with and made the deal happen. Between our daughter and us, this is our 3rd purchase of a vehicle from this dealership (my husband purchased a new vehicle at this dealership in 2009 and my daughter a used Subaru a couple years ago). We will definitely recommend this dealership to our friends and family and be back ourselves in the future. More

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Good Experience No pressure sales and gave me the room to determine the package I wanted. Provided lots of information from start to finish. Overall a very good expe No pressure sales and gave me the room to determine the package I wanted. Provided lots of information from start to finish. Overall a very good experience. More

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Best of the rest My wife and I visited 3 Subaru dealers. A & T are the best. I initially spoke to an A & T employee (Ann) in another department (franchise) and she w My wife and I visited 3 Subaru dealers. A & T are the best. I initially spoke to an A & T employee (Ann) in another department (franchise) and she went to the trouble to get answers for me on a busy Saturday afternoon when I suppose the Subaru specialists were busy. She called me back within 10 minutes with answers and followed up the next morning with a voice mail. Because of that help, we went to the store and then it was easy breezy. Tom helped us from start to finish and Phil filled in the gaps. Daniele was organized and efficient with the paperwork. Then Stephen gave us the info tour on our new Outback Touring model. Tom has since followed up to make the total experience easy and enjoyable. We have our own retail business and we pride ourselves on having a friendly, honest and easy relationship with our customers. A & T does too. More

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Top Notch Our salesman was friendly, courteous and helpful. What I liked the best was the lack of high pressure. They allowed us to set the pace. They never Our salesman was friendly, courteous and helpful. What I liked the best was the lack of high pressure. They allowed us to set the pace. They never called or emailed us, unless we initiated the conversation. More

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Fast and Friendly Service Just purchased a new Subaru Forester 2.5i Touring from A & T Subaru in Sellersville PA. The entire process could not have been more pleasant starting Just purchased a new Subaru Forester 2.5i Touring from A & T Subaru in Sellersville PA. The entire process could not have been more pleasant starting with my sales associate, Tom Merritt, who acted in a friendly and low pressure manner throughout my whole buying experience. Tom took the time to explain all the aspects of the car I was interested in. He never tried to "up-sales" me and when I made my decision, he was able to locate just the car I wanted in less than 12 hours. He even called me on his day off to get the wheels in motion since he knew I needed a car right away. When I arrived the next morning to complete the transaction the car was waiting. All I needed to do was see the finance associate, Tony Galinski, who painlessly waked me through all the paperwork required to finalize the purchase. Tony explained each form that needed to be signed in a simple, understandable manner and never attempted to pressure me into buying any additional coverage that I didn't think was necessary. I was then introduced to A & T's tech wiz, Stephen Thuel, who painlessly walked me through how to use all accessories included in my new Forester. All the operating manuals looked intimidating, but Stephen demonstrated and explained all the primary features in a simple and user-friendly manner. I was also invited to come back in three weeks to have any additional questions answered and was told to call at any time with any other questions. All in all, Tom, Tony and Stephen provided me an excellent car buying experience. I would highly recommend their services to anyone interested in purchasing a new car from A & T Subaru. More

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Very professional and no pressure and customer friendly no pressure and customer friendly very thorough in all aspects of the transaction. Overall a very good experience. Penn State is currently winning th no pressure and customer friendly very thorough in all aspects of the transaction. Overall a very good experience. Penn State is currently winning the Roseville and I'm very happy about that More

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