Born and raised just outside of Pittsburgh, Pa. My wife, Kristen and I moved out to AZ over 11 years ago and together we have a beautiful little girl, Aislyn. When not at work, I like watching my hometown Steelers and Penguin games, or a quiet night at home with my family. I also enjoy taking my family on outdoor adventures (hiking, fishing, and camping) enjoying our beautiful, sunny state in either of our Subarus. I also enjoy taking my daughter to her favorite spots (the Zoo, Odysea, etc.) I have been in the Auto industry for over 10 years, and have been with Subaru for the past 9. It’s a brand I love and believe in and find it easy to stand behind(I own two myself!) I take pride in providing a GREAT customer experience helping to get them into the car they want! I encourage and invite you to read about some of those experiences here!
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
11 yrs, 10 mos
Specialties & Trainings
Subaru Certified
538 Reviews
Write a Review538 Reviews of Thomas Darby
March 30, 2017
Efficient and Excellent Darby(Sales) was very good at getting me what I wanted. He was efficient and knowledgeable. The whole process was significantly easier than any previo Darby(Sales) was very good at getting me what I wanted. He was efficient and knowledgeable. The whole process was significantly easier than any previous car buying experience in the past. I was in and out of the Dealership in about an hour. Marc(Finance) made the buying process seamless and explained all the options to me in clear terms. More
Other Employees Tagged: Marc Dicino
March 20, 2017
Bought a car with Darby Not like any other car buying experience I have had. All staff was nice and informative. The manager took time to come and shake our hands and thank u Not like any other car buying experience I have had. All staff was nice and informative. The manager took time to come and shake our hands and thank us for our business. They looked at the car we drove to the store and would be driving home in addition to the car we purchased because the tire looked flat. It is a family run business and you can tell. Interacted with 4 different members of the staff and each person was friendly and authentic. More
Other Employees Tagged: Richard Cvijanovich, Darby
March 14, 2017
Got a great Outback We knew what we wanted an Outback from reading Consumer Reports. Tom Darby was great in explaining all the options and helped us with the features so We knew what we wanted an Outback from reading Consumer Reports. Tom Darby was great in explaining all the options and helped us with the features so we got exactly what we needed. This was the best car buying experience we ever had. More
Other Employees Tagged: Pierre Evans, Dylan Seitz, Tom Darby, but not sure I got the right Dylan, thought he was in service.
February 28, 2017
Amazing Salesperson with Customer First Attitude! Darby is an amazing salesperson. Made me feel at home at the dealership right away. He went the extra mile to educate me and help affirm my decision Darby is an amazing salesperson. Made me feel at home at the dealership right away. He went the extra mile to educate me and help affirm my decision to purchase my new Crosstrek. I love this car by the way! What impressed me even more than his knowledge base and low stress sales style was the service after the sale, it is amazing how much a simple follow up call does to make a customer feel great about their purchase. More
Other Employees Tagged: Thomas Darby (Sales)
February 28, 2017
Low pressure, good experience Thomas Darby helped us look at used Subarus. He is extremely knowledgeable about the product, and helped us learn about the features of the different Thomas Darby helped us look at used Subarus. He is extremely knowledgeable about the product, and helped us learn about the features of the different models. He was patient with our questions, answering them clearly. Mr. Darby is personable, friendly, and down-to-earth. Although the lot was busy, we never felt rushed. Too often, car salesmen develop a slick "salesman" persona. In contrast, Mr. Darby comes across as genuine - something I very much appreciate. His authenticity, coupled with his experience and knowledge, inspired trust and confidence. We feel we got a fair deal on a very safe, reliable car. More
Other Employees Tagged: Pierre Evans, Thomas Darby
February 17, 2017
Knowledgeable, Professional and Courteous From the greeting through the test drive and negotiations to the final handshake, Darby was great. Very knowledgeable on the brand, the dealership an From the greeting through the test drive and negotiations to the final handshake, Darby was great. Very knowledgeable on the brand, the dealership and the vehicle, whether introducing features or answering questions. So impressed that I made the purchase on the spot rather than shopping around. Pierre Evans made the trip to finance almost enjoyable. Again, knowledgeable and professional and cognizant of my need to speed things up. Dylan's knowledge of the vehicle and it's options as well as his explanations concerning when and how they might be used was also top notch. Overall the best car buying experience in my 40 years of car buying. More
Other Employees Tagged: Pierre Evans, Thomas Darby
February 15, 2017
Low Key, Positive Experience If you desire a low key, positive car buying experience it"d be worth your while to pop in here. My brother and I were interested in a certified pre If you desire a low key, positive car buying experience it"d be worth your while to pop in here. My brother and I were interested in a certified pre owned vehicle and ended up saving money and getting something better! More
Other Employees Tagged: Thomas Darby
February 10, 2017
Good Experience Good service and excellent sales transaction overall. I recommend Darby if you go! They treated me well and made sure I got what I wanted. Good service and excellent sales transaction overall. I recommend Darby if you go! They treated me well and made sure I got what I wanted. More
Other Employees Tagged: Tom Darby