Thomas D'Andrea | Page 2

Purchases a new 2021 Ford F-350 here. Salesman was genuine and put up with my family and pet. There was no pressure and they took the time to explain everything I wanted to know and more. Their financ genuine and put up with my family and pet. There was no pressure and they took the time to explain everything I wanted to know and more. Their finance team was able to find a loan similar to the one my bank had pre approved and on a Sunday. They were able to rush the the prep and polycoating and was able to pick up my truck the next day. More

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Interested in a used truck seen on internet and saw Tom. Great step by step service throughout purchase with paperwork, and service department fixed vehicle into perfect condition. Excellent and enjoyable Great step by step service throughout purchase with paperwork, and service department fixed vehicle into perfect condition. Excellent and enjoyable experience with whole dealership. More

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I own a 2020 Ford Escape Titanium. From the purchasing of the vehicle to having service on the car I cannot say anything but great things about this dealership. Everyone I have dealt with has been professio the vehicle to having service on the car I cannot say anything but great things about this dealership. Everyone I have dealt with has been professional. I had a routine oil change yesterday and Donald Hanscom Jr was the person I dealt with in the service area. He was helpful, friendly and very professional. The waiting area is a pleasure to sit in and I love the car wash that is included at the end. Would highly recommend this dealership and it’s staff. Ann Gleavy More

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I Would like to take a moment to thank Tom D Andrea for all his help second truck we have purchased though Tom always a few laughs and very helpful all paper work done in a few hours and drove home in my n all his help second truck we have purchased though Tom always a few laughs and very helpful all paper work done in a few hours and drove home in my new ford 2021 F150 supercab xlt we will always shop imperial ford and always work with Tom great exceptional and very helpful emplyoee always a pleasure More

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This is the nicest dealership! They are all friendly and helpful, especially Tom D'Andrea. Great experience and top notch customer service as well as immense inventory. helpful, especially Tom D'Andrea. Great experience and top notch customer service as well as immense inventory. More

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Our Salesman Tom D'Andrea made our sales experience enjoyable and stress free. Next week we will be purchasing our third vehicle. Thank you Imperial. enjoyable and stress free. Next week we will be purchasing our third vehicle. Thank you Imperial. More

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On a recommendation from a family member, we worked with Tom D'Andrea at Imperial Ford and couldn't be happier. This was our first time at this dealership and we were interested in a specific F150 they had Tom D'Andrea at Imperial Ford and couldn't be happier. This was our first time at this dealership and we were interested in a specific F150 they had in stock. When we arrived at the dealership, Tom met us outside, had the truck ready for our test drive, took some info from us, handed us the keys, and said "have fun". Upon our return to the dealership, he again came out and met us at the truck, asked if we had any questions then simply let us look the truck over some more at our own pace. Once inside at his desk, there was no pressure at all. We reviewed pricing, trade-in, discounts, financing, and any additional questions we may have had then he left us to decide. We decided to buy the truck and Tom got the process started since it was busy in the dealership that day causing a slight delay in sitting with the Business Manager to complete the financing and purchase. As we waited, Tom sat with us the whole time, explaining the history, the many different makes, car detailing, gas station, and even a diner all under the Imperial name. Being from out of state, Tom explained the process for registering and transferring plates through the Connecticut DMV which would not allow us to drive away with our new truck on that day. Within about a week or so, the dealership made an appointment with CT DMV for the registration and plate transfer and delivered the truck right to our house. If you have not been to Imperial Motors, it is an impressive dealership with many makes under its name all located at the same location along with some additional perks, it's worth checking out. As we did all of this during the current pandemic, we felt safe with social distancing being observed, hand sanitizers available, and only us in the truck during the test drive but unfortunately we were not able to experience the diner on the property - so we'll have to go back and try it. We would definitely recommend Imperial and Tom D'Andrea to anyone looking for a vehicle. More

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I just bought an F-250 Truck from Imperial Ford what a Great place to go. Very friendly and inviting, from when you walk into the door till you make your deal. This place is stress free shopping. I have a Great place to go. Very friendly and inviting, from when you walk into the door till you make your deal. This place is stress free shopping. I have always believed that a building doesn’t make the place it’s the people. In my case it was Tom D’Andrea. His understanding of your wants and needs are best in class Salesmanship. He listens. He has excellent knowledge of what he sell is also the best in class. If you looking to buy ask for Tom D’Andrea Your visit will be effortless. Mike Raposa More

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It was a pleasure working with Tom to purchase my first vehicle. I was pleasantly surprised at how quick easy and efficient everything was. THANKS vehicle. I was pleasantly surprised at how quick easy and efficient everything was. THANKS More

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It was a real pleasure to purchase my vehicle from Imperial Ford. I was treated very well and assisted through the whole process by Tom D'Andrea and Mike Falco. The truck runs great and they arrange Imperial Ford. I was treated very well and assisted through the whole process by Tom D'Andrea and Mike Falco. The truck runs great and they arranged for me to get my inspection sticker there too. All in all I would say I'd come back there and recommend this dealership to my friends. Thanks again, Tom! More

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