Thien Do | Page 15

Thien was excellent. The promised follow-up emailing of the papers that we signed was deficient. We are still waiting for them. The dealership site is very pleasing and we The promised follow-up emailing of the papers that we signed was deficient. We are still waiting for them. The dealership site is very pleasing and we enjoyed the overall experience. More

by BESURE Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly and knowledgeable; went out of their way My wife wanted a brilliant blue color vehicle. They are hard to find. But Thien located one in Southern California. However the sticker price on the v My wife wanted a brilliant blue color vehicle. They are hard to find. But Thien located one in Southern California. However the sticker price on the vehicle was over what I was willing to spend. The dealership staff worked with me to make the deal happen to my complete satisfaction. More

Helpful 0

Report | Print

Disappointment I was a little disappointed that I had to go to a Toyota dealership and wait and pay $265.00 for a second key for my 4 Runner. No car mats, or map GPS I was a little disappointed that I had to go to a Toyota dealership and wait and pay $265.00 for a second key for my 4 Runner. No car mats, or map GPS. no top runners cross bars for cargo rack. Also no owners manual All people involved Thien and Ian were great. My disappointment was in upper management in this whole process. love the runner needs a front wheel adjustment speed above 70 mph. 4 runner great price, but bad follow up on the obvious on good customer service. More

by hkjljung Verified Customer Verified Customer

Helpful 0

Report | Print

Update employees list. Have of these people aren’t there. And half the employees are missing. Nathan and Jeff were very helpful and got the work done in a timely manor. Have of these people aren’t there. And half the employees are missing. Nathan and Jeff were very helpful and got the work done in a timely manor. More

by NJONES6 Verified Customer Verified Customer

Helpful 0

Report | Print

Love my Mercedes Within a few minutes Thien Do answered my IM and I was set up with a test drive. When I got to the dealership, Thien has another customer so he profe Within a few minutes Thien Do answered my IM and I was set up with a test drive. When I got to the dealership, Thien has another customer so he professionally handed me over to Brett. Took the car for a test drive and loved it. Met with Ian for the financing and it was done. Since I didn’t trade in my car, Thien and Brett made sure to get my new car to me. It was after 9:30 pm! What service! Dropped by the next day and Thien showed me some of the functions. Thank you!! Only thing to change. Hand out your business card. I had to ask. More

by K10WOLF Verified Customer Verified Customer

Helpful 0

Report | Print

Great service They were very friendly and more than helpful, they made the car buying experience easy and stress free! I would recommend this Mercedes location to e They were very friendly and more than helpful, they made the car buying experience easy and stress free! I would recommend this Mercedes location to everyone More

Helpful 0

Report | Print

Professional Salesmanship and Excellent Follow-up I worked with Thien Do on making a decision between leasing a 2019 GLC or buying my current GLC when the lease expires in a few months. Thien was very I worked with Thien Do on making a decision between leasing a 2019 GLC or buying my current GLC when the lease expires in a few months. Thien was very helpful and prompt in getting me all the information I required to help me make a decision. He exceptionally responsive and very professional. It was great doing business with him. More

Helpful 0

Report | Print

Excellent new car buying experience It was a wonderful new car buying experience at the Mercedes-Benz of Beaverton. My sale adviser -Thien Do - answered all my hard questions and meticul It was a wonderful new car buying experience at the Mercedes-Benz of Beaverton. My sale adviser -Thien Do - answered all my hard questions and meticulously explained every single package/option. I visited the dealership on multiple days and test-drove multiple vehicles based on different objectives. For instance, in one evening, Thien demonstrated the Advanced Lighting Package thereby allowing me to compare the differences of headlights and the indoor ambient lights. Consequently, I was able to preciously customize my vehicle order a set of features I need. While awaiting the vehicle delivery, Thien kept me posted on weekly basis and provided very accurate estimate. Even after I picked up my new car, Thien still continued following up my questions on operating some of the advanced features. Thanks Thien, you've done an outstanding job! More

Helpful 0

Report | Print

Enjoying my Car I had decided on the type of car I wanted to purchase and found a great example advertised by Mercedes of Beaverton through CarGurus.com. The price w I had decided on the type of car I wanted to purchase and found a great example advertised by Mercedes of Beaverton through CarGurus.com. The price was legitimately a good one, and I contacted the dealership. Thien Do responded and answered a number of emails to help me get into the dealership and test drive the car - even before the safety check and general polishing were done. Liked the car and drove off with it within 48 hours of first contact. The car was not a Mercedes product, but Thien had done enough research on it to be able to demonstrate a number of features on the car - including helping me set up my phone on the Bluetooth, etc. Purchase took a bit of time as we explored financing options with the dealership. The rate they had internally was higher than we were willing to take on, and we chose to simply purchase the car, rather than to continue to check into credit union options. Overall, the best car buying experience I've had. Highly recommended. Thien was a pleasure to work with. More

Helpful 0

Report | Print