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The Herman Agency
The Herman Agency at Coral Springs Nissan
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The Herman Agency | Page 2

Marketing

Coral Springs Nissan

9350 W Atlantic Blvd
Coral Springs, FL 33071

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4.2
29 Reviews
4.2

29 Reviews

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29 Reviews of The Herman Agency

December 02, 2023

Dealership Rating
Employee Rating

Everyone was super excited to assist me with my car , very nice people , they did a super great job . I would recommend you all. Thank you More

by mflorence08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locksley Sanderson, Vitali Lichtenstein, David Lopez, Houssein Banki, Teresa Drosdowich, Moe Seyam, Alex Vejar, Rosanna Perez, Tala Abdelmajid , Erol

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Dec 03, 2023

Coral Springs Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Coral Springs Nissan, we look forward to having you as one of our valued customers for many more years to come! William Cafarella Nissan Executive Manager

October 06, 2023

Dealership Rating
Employee Rating

I Loved the experience. The clerks was extremely knowledgeable and I just come in to enquirer by a trade-in. My new Sentra “majestic” has everything that I wanted in my drea More

by claytonbbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vitali Lichtenstein, Rafael Perez, David Lopez, Houssein Banki, Moe Seyam, Tala Abdelmajid

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Oct 06, 2023

Coral Springs Nissan responded

Congratulations on your new Sentra! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! William Cafarella Nissan Executive Manager

September 10, 2023

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Employee Rating

La gente que nos atendió muy profesional y amables . Nos acompañaron en todo el proceso. More

by Lilianaforero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locksley Sanderson, Vitali Lichtenstein, David Lopez, Houssein Banki, Teresa Drosdowich, Moe Seyam, Alex Vejar, Rosanna Perez, Tala Abdelmajid

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Sep 11, 2023

Coral Springs Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Coral Springs Nissan! William Cafarella Nissan Executive Manager

September 10, 2023

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Employee Rating

They do not value your time. I came in to pick up my car after purchasing and they made me wait 3 hours when I was only supposed to be “picking it up”. They said inspections and More

by SUPREMECREATIONS23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Locksley Sanderson, Vitali Lichtenstein, David Lopez, Houssein Banki, Teresa Drosdowich, Moe Seyam, Alex Vejar, Rosanna Perez, Tala Abdelmajid

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Sep 11, 2023

Coral Springs Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

Sep 11, 2023

SUPREMECREATIONS23 responded

I can be contacted by email supremecreations23@gmail.com.

Sep 19, 2023

SUPREMECREATIONS23 responded

I have responded to all surveys you guys have sent me regarding my service at Nissan. Nothing still has been done and I have still yet to talk to a customer service rep from your team. I have left my phone number (727-226-0272) and my email (supremecreations23@gmail.com) several times and no one has contacted me in regards to discussing the situation like you claim. At this point I’m convinced NISSAN CORAL SPRINGS OR ANYONE ON THEIR TEAM CARES. AGAIN THEY DO RESPECT YOUR TIME OR TRULY VALUE YOU AS A CUSTOMER.

September 08, 2023

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Employee Rating

I am really satisfied by the way me and my wife get helped. I will recommend more people to get the same service. Thanks a lot! More

by doricentpierre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locksley Sanderson, Vitali Lichtenstein, Rafael Perez, Houssein Banki, Teresa Drosdowich, Moe Seyam, Alex Vejar, Rosanna Perez, Tala Abdelmajid

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Sep 08, 2023

Coral Springs Nissan responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Coral Springs Nissan! William Cafarella Nissan Executive Manager

August 22, 2023

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Employee Rating

Good service, Nissan is good car a low price. And good service. Thanks you so much More

by María Gabriela badillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locksley Sanderson, Vitali Lichtenstein, Houssein Banki, Teresa Drosdowich, Moe Seyam, Alex Vejar, Rosanna Perez, Tala Abdelmajid

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Aug 22, 2023

Coral Springs Nissan responded

Maria, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. William Cafarella Nissan Executive Manager

August 18, 2023

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Best shopping experience I ever had, dealer was very professional and kind, offered me a great deal More

by KELLYSARTORICARDOSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locksley Sanderson, Vitali Lichtenstein, Rafael Perez, David Lopez, Houssein Banki, Teresa Drosdowich, Moe Seyam, Alex Vejar, Rosanna Perez

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Aug 21, 2023

Coral Springs Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Kelly, please let us know. William Cafarella Nissan Executive Manager

August 01, 2023

Dealership Rating
Employee Rating

Car above msrp but if you got the money they will like you. I had good credit and they still gave me a bad rate. More

by Mewsir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locksley Sanderson, Vitali Lichtenstein, Moe Seyam, Alex Vejar, Rosanna Perez

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Aug 01, 2023

Coral Springs Nissan responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. If you'd like to discuss things further, please reach out to us at your convenience. William Cafarella Nissan Executive Manager

July 10, 2023

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Employee Rating

Coral Springs Nissan offers excellent service and customer care. Their staff is diligent and committed to resolving any situation that arises. Banki is an outstanding collaborator, professional, and More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vitali Lichtenstein, Rafael Perez, David Lopez, Houssein Banki, Teresa Drosdowich, Rosanna Perez , Ahmed five stars

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Jul 11, 2023

Coral Springs Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Carlos, for choosing Coral Springs Nissan! William Cafarella Nissan Executive Manager

July 04, 2023

Dealership Rating
Employee Rating

They allegedly rotated my tires but not check the pressure. Poor job at maintenance check More

by Rishigool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vitali Lichtenstein, Houssein Banki, Teresa Drosdowich, Rosanna Perez

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Jul 05, 2023

Coral Springs Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

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