Terry Pruett
Terry Pruett at Joe Machens Toyota

Terry Pruett | Page 19

Service Advisor

Joe Machens Toyota

1180 Vandiver Drive
Columbia, MO 65202

5.0
206 Reviews

I am originally from Central Illinois and have been working for the Joe Machens organization for over five years now. I am happily married for over 32 years now with 2 daughters and 1 son. I earned a degree in music education, and in my free time I enjoy singing, dancing, playing piano, and trumpet. Something most people don’t know about me is that I’m an identical twin!

5.0

206 Reviews

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206 Reviews of Terry Pruett

April 17, 2018

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Employee Rating

Great job! Efficient, knowledgeable, considerate, pleasant to deal with. Needs met quickly. Service person, Terry, was most congenial and so kind and went out o More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2018

Joe Machens Toyota responded

Thank you for the positive feedback about your experience with us! We are happy to hear it was a great one! We appreciate you and your business!

April 16, 2018

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Employee Rating

Camry Service Thank you so much for such excellent service. The waiting room is relaxing, and the staff are very friendly. I will be sure and return for future serv More

by Golden Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2018

Joe Machens Toyota responded

Thank you for the great feedback! We are happy to hear you had excellent service! We appreciate you and your business!

April 15, 2018

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Employee Rating

Terry handled my request for an appointment promptly. My son and I have Highlanders and both are very happy with the service provided. Terry is most courteous and explains everything. I will return in 5,0 More

by lfick41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2018

Joe Machens Toyota responded

Thank you for the feedback! We are happy to hear you and your son are happy with the service provided! We appreciate you and your business!

April 15, 2018

Dealership Rating

Not worth the time Service takes way too long, is expensive, and they try to sell you things you don’t really need. Even with an appointment it will take minimum two hou More

by norberg.joshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 16, 2018

Joe Machens Toyota responded

Joshua, we sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback. We have alerted our management team and will investigate the situation further.

April 14, 2018

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Employee Rating

90000 mile tune up Wonderful as always. Terry Pruitt was great- he’s helped me many times! Service great! Quick, easy, quality service! They explain everything well! Exc More

by RITCHIED0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2018

Joe Machens Toyota responded

We so happy to hear you had a great experience with us! Thanks for the positive feedback, we appreciate you and your business!

April 13, 2018

Dealership Rating
Employee Rating

In and out Terry was thorough in checking Service Bulletins and recalls at ck in. He had the service technician ck out a tire we were concerned about. Thorough p More

by Satisfiex Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2018

Joe Machens Toyota responded

We are happy to hear you had a great experience and that Terry was able to help you. Thank you for the positive feedback, we appreciate you and your business!

April 13, 2018

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Employee Rating

Very good Customer service very good, respectful, high quality and with quick response. Explained report well, offered to make and did make a future maintenan More

by GINGINLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2018

Joe Machens Toyota responded

Thank you for the great feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

April 08, 2018

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Employee Rating

Routine maintenance Appointments are on time which allows you to wait for the work to be done on small issues like routine maintenance. Comfortable area to wait for your More

by STEVEM0317
Recommend Dealer
Yes
Apr 09, 2018

Joe Machens Toyota responded

Steve, thank you for the feedback! We appreciate you and your business! We also are happy to hear you had a great experience with us during your routine maintenance.

April 08, 2018

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Employee Rating

Service Every time I bring my vehicle in for routine maintenance, the entire staff in the service department is always very helpful. They are all very knowled More

by SEAN.QUICK214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominique Warrick

Apr 09, 2018

Joe Machens Toyota responded

Sean, thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

April 07, 2018

Dealership Rating
Employee Rating

A pleasure No worries here . Service was timely and my service advisor was very friendly and knowledgeable. I normally use this dealership for my service needs a More

by Mizzou68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2018

Joe Machens Toyota responded

We are happy to know you had great service during your visit with us! We appreciate you and your business!

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