Terry Pruett
Terry Pruett at Joe Machens Toyota
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Terry Pruett

Service Advisor

Joe Machens Toyota

1180 Vandiver Drive
Columbia, MO 65202

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5.0
206 Reviews

I am originally from Central Illinois and have been working for the Joe Machens organization for over five years now. I am happily married for over 32 years now with 2 daughters and 1 son. I earned a degree in music education, and in my free time I enjoy singing, dancing, playing piano, and trumpet. Something most people don’t know about me is that I’m an identical twin!

5.0

206 Reviews

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206 Reviews of Terry Pruett

June 21, 2023

Dealership Rating
Employee Rating

Terry was amazing guiding me through all the options available and explaining the services provided More

by Gumby
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Gumby responded

Thanks Terry

June 13, 2023

Dealership Rating
Employee Rating

I received fast excellent service. The gentleman who helped me was kind and accommodating to what I needed. More

by Jmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 13, 2022

Dealership Rating
Employee Rating

Terry, the service rep, is always great to work with and the service team is great. They finally found why my tire was losing air. More

by longtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 09, 2022

Dealership Rating
Employee Rating

Machens is the only place we have our Toyotas serviced. They do great work. Sometimes a little pricey. More

by mckenneyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 12, 2022

Dealership Rating
Employee Rating

Service department was extremely helpful. Debbie kept in contact with me about repair. Repair was made on a recall. All involved were great. More

by lemurdock679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Debbie was who I talked with

March 27, 2022

Dealership Rating
Employee Rating

Terry and parts team worked together to have parts in so can get my vehicle repaired. More

by michaelandrebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 03, 2022

Dealership Rating
Employee Rating

As usual, I had exemplary service and communication. Keep up the good work and I least for me change nothing. More

by ww
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 12, 2022

Dealership Rating
Employee Rating

Have bought a minimum 6 vehicles at Machens in last 10 years. Service department is excellent but logistically does not work for me for all needs. More

by gary.uppinghouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 08, 2020

Dealership Rating
Employee Rating

Great service , friendly and caring. Take time to listen to my concerns, Give appropriate advice. . Will take time to find Solution. Terry Good person. I will COMEBACK More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 09, 2020

Joe Machens Toyota responded

Thanks, Jack, for the very nice review for Terry Pruett. We sure hope you do come back, we'll be here to help!

June 01, 2020

Dealership Rating
Employee Rating

Consistently receive high quality & timely service fromTerry Pruitt at Machens Toyota. Service is timely, comprehensive and all work is very well explained along with cost. More

by donmccubbin629
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hall

Jun 02, 2020

Joe Machens Toyota responded

Thank you so much, Don, for the 5 star review for Terry and our Service Team. We appreciate your customer loyalty and look forward to seeing you again.

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