Terry Ford
Terry Ford at Shottenkirk Honda of Cartersville
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Terry Ford | Page 2

Product Specialist

Shottenkirk Honda of Cartersville

539 E Main St
Cartersville, GA 30121

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4.9
45 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

2 yrs, 2 mos

4.9

45 Reviews

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45 Reviews of Terry Ford

March 19, 2024

Dealership Rating
Employee Rating

Terry Ford was a big help. I enjoyed his relaxed personality and non pressure sales approach. Everyone was very nice and friendly. Looking forward visiting for regular servi More

by JOHN_PARLATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch

Mar 19, 2024

Shottenkirk Honda of Cartersville responded

Thank you John! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

February 27, 2024

Dealership Rating
Employee Rating

Shottenkirk Honda makes you purchase 1) Protection package - $1995.00, 2) No worries plus - $895.00 without exception! In my opinion this is not lawful nor ethical business practice! Also Mr. Welch ga More

by BARBARAPAIR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Dowdy, Michael Welch

Mar 02, 2024

Shottenkirk Honda of Cartersville responded

Barbara, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 22, 2024

Dealership Rating
Employee Rating

Terry was great! Very professional, fast and cares about your experience. Very satisfied with Terry and Staff More

by ELLIOTTSTEWART770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Michael Welch

Feb 22, 2024

Shottenkirk Honda of Cartersville responded

Elliot, It's great to hear that Terry and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

February 15, 2024

Dealership Rating
Employee Rating

Helpful service and nice facilities. Terry was super easy going and helped us get what we needed. More

by NATTDAWG93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Everette Hall, Jason Lamarre

Feb 16, 2024

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear Terry and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

February 04, 2024

Dealership Rating
Employee Rating

This was my second purchase from Shottenkirk of Cartersville and I cannot imagine ever going anywhere else. We have already referred one customer and plan to send many more! Amazing team! Love my C More

by TANGIGEORGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis, Sherry Keffer

Feb 04, 2024

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2024

Dealership Rating
Employee Rating

Terry, the epitome of customer service! Terry possesses a wealth of knowledge regarding the Honda brand and vehicle inventory. He paints a vivid picture, providing all the necessary data fo More

by FRANKLIN D MIDDLEBROOKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis

Jan 18, 2024

Shottenkirk Honda of Cartersville responded

Franklin, Thank you for your business and this review. We're happy to hear Terry and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

Dealership Rating
Employee Rating

Overall good experience with very personable sales person - Terry Ford. Issues were quickly resolved and questions answered. More

by ANDREW.MISHOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dowdy, Brittany Lewis

Jan 18, 2024

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Andrew, and look forward to your next visit.

January 10, 2024

Dealership Rating
Employee Rating

Great experience here while getting my new car and trading in my old car. Would recommend! More

by KELSEY.BROOKS611
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis

Jan 10, 2024

Shottenkirk Honda of Cartersville responded

Thank you so much for taking the time to share your feedback with us, Kelsey. If there is anything else we can do to assist you, please do not hesitate to let us know. We hope you enjoy your new car!

December 15, 2023

Dealership Rating
Employee Rating

Terry Ford was very helpful. He is someone I trust and I would recommend him and Shottenkirk to my friends. More

by RSPANTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis

Dec 17, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for choosing Shottenkirk Honda of Cartersville! Please let us know if we can be of any more assistance!

December 15, 2023

Dealership Rating
Employee Rating

Very willing to show all options and scenarios we wanted to look at. Did not push new and showed us only what we could afford and what we liked. Good experience all around. More

by CCARSCAL
Recommend Dealer
Yes
Dec 17, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

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