Herb Chambers Toyota of Boston Repair is high quality and
very nice employees. Thanks to their good work, my 20 year old Toyota Sienna is going strong! Marilyn Day
very nice employees. Thanks to their good work, my 20 year old Toyota Sienna is going strong! Marilyn Day
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by VanCustomer
Service Price Transparency
Apr 19, 2024 -
Herb Chambers Toyota of Boston responded
VanCustomer, we're delighted to know that our team at Herb Chambers Toyota of Boston has been able to keep your Sienna running smoothly. Thanks for trusting us with your vehicle!
On time, professional and friendly customer treatment.
Comfortable lounge areas to wait. It’s a pleasure servicing my Toyota there.
Comfortable lounge areas to wait. It’s a pleasure servicing my Toyota there.
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by iab8
Mar 07, 2024 -
Herb Chambers Toyota of Boston responded
Thank you for trusting the Herb Chambers Toyota of Boston team with your vehicle's service needs! We appreciate your positive feedback and look forward to seeing you at your next visit!
Very pleased with the excellent service I received at
this dealership! Wonderful service rep and technicians.
this dealership! Wonderful service rep and technicians.
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by clbattaglia
Service Price Transparency
Mar 06, 2024 -
Herb Chambers Toyota of Boston responded
Hi C L Battaglia! We're delighted to know that you had an excellent experience with our service team at Herb Chambers Toyota of Boston! Thanks for the positive feedback.
AS ALWAYS IT IS A PLEASURE TO BRING THE CAR IN FOR
SERVICE..................EVERYONE IS SO WELCOMING AND PLEASANT AND ONE CAN 'FEEL' THE DIFFERENCE IN THE RUNNING OF THE CAR! THANK YOU!
S. HELEN M
SERVICE..................EVERYONE IS SO WELCOMING AND PLEASANT AND ONE CAN 'FEEL' THE DIFFERENCE IN THE RUNNING OF THE CAR! THANK YOU!
S. HELEN MIRIAM
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by HELENMIRIAM
Service Price Transparency
Mar 04, 2024 -
Herb Chambers Toyota of Boston responded
We're so glad to know that you had a pleasant experience with our service team at Herb Chambers Toyota of Boston. It's great to see your car running smoothly after the visit! Thank you for sharing this positive feedback.
Super long wait times for minimal service and they always
try to upsell you and charge you more for stuff you don't need or can get cheaper eslewhere.
try to upsell you and charge you more for stuff you don't need or can get cheaper eslewhere.
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by Ajv318
Service Price Transparency
Feb 26, 2024 -
Herb Chambers Toyota of Boston responded
I'm sorry to read about your experience with the long wait times and feeling upsold. We aim for transparency in our services, so it's concerning to see we've left a different impression. I'd appreciate an opportunity to discuss this further with you if you're willing - please reach out at your convenience. Thank you, Howie Reske - General Manager - hreske@herbchambers.com
Sean and Dean are both wonderful and efficient.
Always courteous and always on the ball. They are of huge value to the establishment
Always courteous and always on the ball. They are of huge value to the establishment
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by gleesonr
Service Price Transparency
Jan 23, 2024 -
Herb Chambers Toyota of Boston responded
Gleesonr, it's great to know that Sean and Dean provided you with such efficient service at Herb Chambers Toyota of Boston. We appreciate your feedback!
Always feel welcome.
I commend them for their wait area on the service floor. I miss those muffins though. Another thanks to Covit. They have a wait area down on the grou
I commend them for their wait area on the service floor. I miss those muffins though. Another thanks to Covit. They have a wait area down on the ground/showroom floor as well.
The service department does a great job parking all those cars in a small area. Sometimes they are slow retrieving my car so I can leave, but I think they may just be shortstaffed on one of their busiest days
In terms of sales, they must be good to great. I'm dealing with another dealership due to the car supply around. Let's just say I appreciate Herb Chambers a lot more.
I had only one bad thing occur years ago. While they addressed the problem, they gave me a rental. So much better than the dealership I'm dealing with now.
I'm going for AWD. I've had issues in the snow with FWD. I wanted AWD loaner at my current dealership while waiting for my car. They wanted me to drive there before a storm and bring it back after, while paying half of the rental.
I sure hope to deal with Herb Chambers the next time I get a car. Hope they have one I'll be looking for.
My current experience has made me appreciate HC all the more. One thing I will never do again regardless of where my future purchase will be, buy a car anywhere in transit.
Hope this helps you.
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by DaForce
Service Price Transparency
Jan 09, 2024 -
Herb Chambers Toyota of Boston responded
We're glad to know you've had positive experiences with us at Herb Chambers Toyota of Boston. We appreciate your patience during busy times and we always strive for improvement. Your feedback is valuable, and we look forward to assisting you in the future when it's time for a new car!
Service is efficient.
Staff is friendly. Work is somewhat on the expensive side but I’m most confident having Toyota doing most services.
Staff is friendly. Work is somewhat on the expensive side but I’m most confident having Toyota doing most services.
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by Leh115
Service Price Transparency
Dec 18, 2023 -
Herb Chambers Toyota of Boston responded
Hi Leh! We appreciate your feedback! It's great to know that you're pleased with our efficient service and friendly staff at Herb Chambers Toyota of Boston. We always aim for the highest quality in all we do, so thank you for trusting us with your vehicle needs.
I was informed by the receptionist and explained of the
problem on my car.
I received a video from the service technician
Showing the problem of the car, this to me was awesome, great job.
problem on my car.
I received a video from the service technician
Showing the problem of the car, this to me was awesome, great job.
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by Henniger1947
Service Price Transparency
Dec 19, 2023 -
Herb Chambers Toyota of Boston responded
We're glad to know that you found our video service report helpful! Our team at Herb Chambers Toyota of Boston is always here to keep you informed about your vehicle's needs. Thanks for the great review!
Very fast service and staff is very helpful throughout.
Car feels better after the service.
Car feels better after the service.
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by GR
Service Price Transparency
Nov 15, 2023 -
Herb Chambers Toyota of Boston responded
Thanks for trusting the Herb Chambers Toyota of Boston team with your vehicle's service needs! We appreciate you taking the time to share this review and hope you won't hesitate to reach out if we can assist you again in the future!