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Teresa Wilson
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Teresa Wilson | Page 2
Assistant Service Manager
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
162 Reviews
Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.
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162 Reviews of Teresa Wilson
January 08, 2021
Great customer service and professional fixing. Thank you. I have a recall and it was done perfectly. I will definitely come back for service probably soon you. I have a recall and it was done perfectly. I will definitely come back for service probably soon More
by Angie Sebadi
Verified CustomerOther Employees Tagged: Chris Curtis , Joliyah Bennett, Billy Blanton, Donna Boiman, Crystal Brown, Brandon Dawson, Aaron Goodman, Maria Johnston, Isabeau Mallast
Helpful 
January 06, 2021
Jared was amazing to work with!!! Listened to what I wanted and stuck to my wishes! I would gladly recommend him to anyone and will use again! wanted and stuck to my wishes! I would gladly recommend him to anyone and will use again! More
by caela1104
Other Employees Tagged: Demetrius Davis, John Woody, Jared Merriman
January 04, 2021
I came in for oil change in the morning I left more than two hours after. I tried to leave first time a warning light were still on so I had to go back in and they took it back. Second time I left got to th two hours after. I tried to leave first time a warning light were still on so I had to go back in and they took it back. Second time I left got to the highway and they called and asked me to bring it back. Turns out they cracked the cap when putting everything back and I was leaking oil. I also didn't appreciate when I made the apt. The oil change said 49.95 and didn't specify what type of oil. And when I get there I'm told I couldn't have that price. That was conventional only. I shoes her nowhere did it say conventional. I also told her how I had been trying to get in for over a week and the website said they would call but noone did. I tried three times that way. I also told her of the coupons I had seen. 25%off oil change, $10 off... Just to name a few. She didn't acknowledge I said it. They may have expired when I finally got the appointment but toyota always took expired coupons in the past. More
by hnh1480
Other Employees Tagged: Crystal Brown
December 30, 2020
I don't appreciate being lied to and having my time wasted. I sent over an hour at the Toyota store to get my oil changed and they did not change it. I don't trust them now. wasted. I sent over an hour at the Toyota store to get my oil changed and they did not change it. I don't trust them now. More
by LANA.GROCE
Other Employees Tagged: Chris Curtis , Joliyah Bennett, Billy Blanton, Donna Boiman, Crystal Brown, Maria Johnston
December 29, 2020
Germain cares about Covid 19 protocols, making sure patrons and staff keep their distance. Everyone was wearing a mask. Staff was friendly and helpful-they even fixed the hot chocolate machine! patrons and staff keep their distance. Everyone was wearing a mask. Staff was friendly and helpful-they even fixed the hot chocolate machine! More
by GABYBRATZ
December 23, 2020
Just had my 2011 Avalon serviced and Germain Service is always top notch. Purchased my first Toyota in 1998 and have always had my cars serviced where I purchased them, at Germain. The service desk staff a always top notch. Purchased my first Toyota in 1998 and have always had my cars serviced where I purchased them, at Germain. The service desk staff are always courteous and they explain in detail every thing my car needs. More
by XLS06
December 22, 2020
Jo is always going above and beyond to make sure she helps me with everything I need. If she doesn't know the answer, she makes sure she gets the answer immediately. helps me with everything I need. If she doesn't know the answer, she makes sure she gets the answer immediately. More
by NMcFadden
Other Employees Tagged: Joliyah Bennett
December 16, 2020
This was a followup because my brakes were screaming after new brakes were installed. Teresa Wilson was my champion and addressed my problem with care and professionalism. after new brakes were installed. Teresa Wilson was my champion and addressed my problem with care and professionalism. More
by PJOBLAKE
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