Tenille Duessler
Tenille Duessler at Ken Garff Buick GMC
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Tenille Duessler | Page 3

Sales Consultant

Ken Garff Buick GMC

900 W Riverdale Rd
Ogden, UT 84405

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4.8
80 Reviews

Dealership Experience

3 yrs, 8 mos

Industry Experience

3 yrs, 8 mos

Languages Spoken

English English

4.8

80 Reviews

Write a Review

80 Reviews of Tenille Duessler

September 07, 2023

Dealership Rating
Employee Rating

We enjoyed a very smooth and pressure free buying experience. We will definitely be back for our next vehicle purchase. More

by Al C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Brodis , Jeremy Bell

August 15, 2023

Dealership Rating
Employee Rating

Jeremy was absolutely awesome to work with. He answered all my questions and kept me informed on what was going on while I was waiting. More

by abrower0919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Brodis , Jeremy Bell

August 04, 2023

Dealership Rating
Employee Rating

TLDR: once you buy from them they don’t follow through on promises and you don’t mean anything to them. Bought a truck from this dealership. Sales rep knew I wanted bells and whistles. We ended up on the More

by Nicholas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Walker

Aug 08, 2023

Ken Garff Buick GMC responded

Hello Nicholas, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

July 20, 2023

Dealership Rating
Employee Rating

Overall very pleasant buying experience. I didn't fell pressured to purchase typical dealer add-ons. While there were a couple of communication hiccups, they were resolved quickly. I would r More

by d.l.robinson.sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Arreola, John Walker

Jul 24, 2023

Ken Garff Buick GMC responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 18, 2023

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Employee Rating

I loved that this was a low pressure environment and everyone was helpful. I love my new car and feel I was very fairly treated. Overall the best buying experience I have ever had! Jeremy worked very ha More

by HondaPal2700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Veeder, John Walker, Zach Brodis , Dusten Barnhart, Jeremy Bell

Jun 22, 2023

Ken Garff Buick GMC responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

May 31, 2023

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Employee Rating

Way too many inconsistencies… Truck has Chips and paint, Window tint is scratched numbered plate missing… I sent over information on Truck stating 3 miles on the truck… One final paperwork was done it state More

by buildasign
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 05, 2023

Ken Garff Buick GMC responded

Hello, Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

Jun 06, 2023

buildasign responded

I am being greatly kind with the survey… after receiving the truck, and bringing up some issues… My sales person will not even respond to me anymore… Very disappointed on such a high end vehicle

May 29, 2023

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Employee Rating

Long Process, paperwork did not align, delivered truck overly dirty, paint chips, vinly peeling, Passenger window tint scratched, Number plate on Interior Harley Davidson Badge missing More

by buildasign
Purchase Time
Finance Experience
Recommend Dealer
No
May 30, 2023

Ken Garff Buick GMC responded

Hello, Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Thank you. Joey Burns, General Manager joeyb@kengarff.com

May 30, 2023

buildasign responded

Just plain bad business Practice… On a high end vehicle

May 19, 2023

Dealership Rating
Employee Rating

We had a wonderful experience at your Dealership. Tenille came out and greeted us, we wanted smaller, so she showed us the Encore. We test drove it, OMG, its small compared to our Sierra P/U truck. More

by mccabepamela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2023

Ken Garff Buick GMC responded

Thanks for your review! It is wonderful to hear that Tenille provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

May 12, 2023

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Employee Rating

Original paperwork on truck stated 3 miles at the end when I had to verify the odometer it was 568 miles More

by buildasign
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 28, 2023

Dealership Rating
Employee Rating

We had a great buying experience at Ken Garff GMC, they were very attentive, and listened to what we were looking for and what we wanted. They made it very easy and to the point, no hidden fees or add on a More

by moni_2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mr. Felt

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