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Taylor McCarroll
Taylor McCarroll at 94 Nissan of South Holland
Refer Me

Taylor McCarroll | Page 9

Express Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

Contact Me
4.6
104 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

4.6

104 Reviews

Write a Review

104 Reviews of Taylor McCarroll

December 23, 2022

Dealership Rating
Employee Rating

Taylor was great from start to finish of my service . The finance clerk was also great More

by nikki_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine McCarroll

Helpful
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Dec 28, 2022

94 Nissan of South Holland responded

Hi Nikki, thank you so much for your positive comments about Nissan Of South Holland! We hope to be of service to you again in the future. Matt Sappenfield Owner Loyalty Manager

December 19, 2022

Dealership Rating
Employee Rating

They very good about taking care of your auto needs. Very helpful concerned and thoughtful. More

by ohsoblessed365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese

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Dec 28, 2022

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

December 11, 2022

Dealership Rating
Employee Rating

Good good good good good. good good good good good good good good good good More

by elainesmithtwins
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Jasmine McCarroll

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December 02, 2022

Dealership Rating
Employee Rating

There were very helpful in addressing the issues with my vehicle on several occasions. Great service overall! More

by Ja_bullock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Helpful
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Dec 06, 2022

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

November 21, 2022

Dealership Rating
Employee Rating

I trust the work and expertise of the 94 Nissan staff. My only complaint is the high prices for services. More

by MsMarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Derryl Reese

Helpful
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Nov 29, 2022

94 Nissan of South Holland responded

Hi Msmarie, thank you so much for your positive comments about Nissan Of South Holland! Thank you so much again for your feedback! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

November 17, 2022

Dealership Rating
Employee Rating

They are always helpful, knowledgeable and polite. The customer service was excellent. I expessed how important it was to get out at a decent time becanuse I had to go to work. More

by aljbarrett120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Helpful
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Nov 29, 2022

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

November 16, 2022

Dealership Rating
Employee Rating

Good costumer service and maintenance dept I recommend thank you for taking time on my vehicle and making sure my needs are met More

by shantellpugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Matt Sappenfield, Chris Koehler, Tyler Roberson, Jacquelyn Vaughn , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese

Helpful
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Nov 18, 2022

94 Nissan of South Holland responded

Hi, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care! Matt Sappenfield Owner Loyalty Manager

November 03, 2022

Dealership Rating
Employee Rating

Excellent service Ms Taylor was very personal when I came in to get my oil change More

by pcollins10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Nov 09, 2022

94 Nissan of South Holland responded

Thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

October 31, 2022

Dealership Rating
Employee Rating

The checked me in almost immediately. They got the maintenance done quicker than I expected. More

by Laddlelay9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Nov 04, 2022

94 Nissan of South Holland responded

We really appreciate your positive review! We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

October 30, 2022

Dealership Rating
Employee Rating

The service was ok but the information being relayed to me about what else was wrong took forever for me to receive that information it took 2 days after my service. More

by chrisgray807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Helpful
Report | Print
Nov 03, 2022

94 Nissan of South Holland responded

Chris, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We hope you are willing to give us another chance. Matt Sappenfield Owner Loyalty Manager

Nov 03, 2022

chrisgray807 responded

Yes i definitely will i love the location

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