Taylor Hitchins

Pleasant people to work with; we never felt pressured. The only minus was they didn’t mention the federal tax rebate for a plug-in hybrid. We already knew about it, but didn’t realize it could have been h The only minus was they didn’t mention the federal tax rebate for a plug-in hybrid. We already knew about it, but didn’t realize it could have been handled by the dealership. No biggie; we would still recommend them to anyone looking for a new car. More

by dmclevige Verified Customer Verified Customer

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Everyone was very kind and helpful through the process. This is the second vehicle I’ve purchased here and will be back again due to the time and commitment everyone had for finding me the vehicle I was lo This is the second vehicle I’ve purchased here and will be back again due to the time and commitment everyone had for finding me the vehicle I was looking for. More

by jensenenterprise Verified Customer Verified Customer

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Had a very nice experience no pressure very friendly everything went smoothly and quickly love our new truck everything went smoothly and quickly love our new truck More

by bluerae16 Verified Customer Verified Customer

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Really enjoy having my truck work done here. Friendly people, great service. Very clean place. Friendly people, great service. Very clean place. More

by Hamiltonfarms2006 Verified Customer Verified Customer

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It was a great experience and they got me in right away. Thank very much Thank very much More

by leniujon15 Verified Customer Verified Customer

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Happy I’m not in the mood to fill the survey what do I get for filling it out get for filling it out More

by sbm0 Verified Customer Verified Customer

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Alphorn took the time to make sure that the vehicle I had in mind was exactly what they had for me everything I said I wanted was on the vehicle all the way down to the catano cover thank you alphorn for you in mind was exactly what they had for me everything I said I wanted was on the vehicle all the way down to the catano cover thank you alphorn for your great sales and service dept and a quick shout out to Rob love the truck! More

by joey_leu Verified Customer Verified Customer

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Refused to help fix my new vehicle. Said made no money so wouldn't help. Said made no money so wouldn't help. More

by dandcbourie Verified Customer Verified Customer

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Found a great car on car fax. Passed perfect detail a buyer could want. Robbi was a perfect no pressure salesman. Met several employes doing the buy. So nice, I'd go on a cruise w Passed perfect detail a buyer could want. Robbi was a perfect no pressure salesman. Met several employes doing the buy. So nice, I'd go on a cruise with them In all all, great car, great service, great stress free buy. I.d recommend this dealership. R.S. Pecatonica, Il. More

by rickydare Verified Customer Verified Customer

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I went to Alphorn Ford to get my rear drum brakes replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It wa replaced. I was driving to grandma's house, about an 80-mile drive at 75 mph on the interstate, and discovered an issue with my left rear tire. It was wobbling and making a howling noise. Upon further inspection, I discovered that Alphorn Ford had overtightened the wheel nut, causing the wheel bearing to overheat and fail. I stopped at O'Reilly Auto Parts and jacked up the car. The wheel, brake drum, and part of the wheel bearing fell off the car in one peace. Fortunately, I didn't need to loosen the wheel nut to find the issue. I replaced the half-axle wheel bearing on my own. Now, my car is running smoothly again. I don’t think I will be using Alphorn Ford as my first choice for repair shops. More

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