Taylor Black
Taylor Black at Fred Martin Superstore
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Taylor Black

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.1
7 Reviews
4.1

7 Reviews

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7 Reviews of Taylor Black

May 09, 2024

Dealership Rating
Employee Rating

Great customer service from Tyler handled the problem and had great follow up. Would recommend to friends and family More

by dkhall93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Fred Martin Superstore responded

Thank you so much for the kind words and for choosing our team! We're happy to hear that we could help out! Thank you again and we look forward to your next visit!

May 03, 2024

Dealership Rating
Employee Rating

Communication & customer service was great ! I would recommend ! I will definitely go back when I need my Jeep serviced! More

by Mamaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The drivers were very nice !

May 06, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words about our dealership and for choosing our team! We look forward to seeing you again!

April 12, 2024

Dealership Rating
Employee Rating

My vehicle had some erosion that developed over time, Fred Martin Super store got me right in and repaired all erosion, they did a beautiful job More

by Catfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Monroe

Apr 15, 2024

Fred Martin Superstore responded

We love to hear it! Thank you so much for choosing our team and for taking the time to leave us 5-stars! We look forward to seeing you again!

April 06, 2024

Dealership Rating
Employee Rating

Taylor and I had a phone conversation. I saved $165 because Taylor was honest with me about my car's "issue," which wasn't really an issue. To be honest, the biggest thing was that he save More

by Aaliyah G
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Apr 08, 2024

Fred Martin Superstore responded

We're happy to hear our team could give you the right advice before you even came in the door! Thank you so much for contacting us and for taking the time to leave us 5-stars! If we can help with anything else, please reach out and let us know. Thank you again!

March 28, 2024

Dealership Rating
Employee Rating

Getting charged for a tire alignment because supposedly the front end was out of alignment, causing the outside wear of one front left tire. Then not rotating the tires after it was worn down to almost no More

by Kmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 29, 2024

Fred Martin Superstore responded

We're sorry to hear about your experience. We would like to look into this further. When you can, please email us at Fmcares@fmcars.com with your contact information and a description of your experience. We thank you for bringing this to our attention.

March 22, 2024

Dealership Rating
Employee Rating

Very conscientious and respectful - everyone was very courteous. They went above and beyond to let me know that I was appreciated as a customer! More

by dru
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Fred Martin Superstore responded

We're glad to hear our team could provide you with a great experience! If we can help with anything else, please reach out and let us know. Thank you for choosing our team and for taking the time to leave us 5-stars!

March 14, 2024

Dealership Rating
Employee Rating

Liars and back stabbers never ever coming back and I will tell everyone I know to stay away from Fred Martin More

by Carpetdoc58
Service Communication
Recommend Dealer
No
Mar 14, 2024

Fred Martin Superstore responded

We apologize for your experience. Unfortunately, due to current shop capacity, the time to get to a diagnostic can be a few days. We did make you aware of this at the time of drop off. We're sorry that we were unable to get to your vehicle in a timely manner. We thank you for your review.

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