Tanner Tulgetske | Page 5

Olivia was pleasant to work with and made my experience not stressful and quick. Everyone was helpful that was involved in buying my Prius prime! not stressful and quick. Everyone was helpful that was involved in buying my Prius prime! More

Helpful 0

Report | Print

Suburban Toyota of Farmington hills has the best team, specially Awring Ahmed and Joe. We loved interacting with every staff member as they are friendly and made us feel like part of the family. specially Awring Ahmed and Joe. We loved interacting with every staff member as they are friendly and made us feel like part of the family. More

Helpful 1

Report | Print

From my first call with Tanner, to working with josh and then zack who took their time to find me a perfect car. Zack and josh was very patient, making sure I had all the information to get what best fit then zack who took their time to find me a perfect car. Zack and josh was very patient, making sure I had all the information to get what best fit my needs. More

Helpful 0

Report | Print

My husband and I had been shopping around for a decent pre-owned vehicle for our son for several weeks. After narrowing it down to two choices, we contacted Suburban Toyota to schedule a time to see a VW pre-owned vehicle for our son for several weeks. After narrowing it down to two choices, we contacted Suburban Toyota to schedule a time to see a VW Jetta at their location. We arrived to the dealership with a pre-approval from the bank and we had a good idea that this car would be the one. Tanner, who first took our call, handed us over to Abdul in sales when we arrived. Abdul took good care of us and understood that we were more than prepared to get this sale completed asap, once we made the decision that the VW was that car we wanted. Abdul was professional, courteous and understood firmly that we were not interested in being pressured into purchasing any extra products...we wanted to sign and drive. Abdul thoroughly informed Zach in finance what our goal was...to get in and out as quickly as we could. Zach made it happen in record time. In less than 90 minutes, we had completed a test drive, discussed the deal with Abdul then signed purchase documents with Zach. The team even agreed to repair a tear in the driver's seat as part of the purchase deal. I appreciate a sales person who actually values my time and the efforts that were made in advance in order to speed this process along. The signing process was the fastest I'd ever seen with technology that made it super easy and very user friendly. Thanks Abdul and Zach...you have earned our business in the future, as well. More

Helpful 0

Report | Print

The service and salesmanship is excellent. Everyone is very nice, Micheal J worked to get me in the car I wanted and Mike in finance went over all my options and made them very easy to understand. very nice, Micheal J worked to get me in the car I wanted and Mike in finance went over all my options and made them very easy to understand. More

Helpful 0

Report | Print

Rob accommodated my busy schedule and even stayed late and followed up with me to make sure I got what I needed. Great customer service, for sure! and followed up with me to make sure I got what I needed. Great customer service, for sure! More

Helpful 0

Report | Print

I had been searching for a particular Lexus and found it online at this dealership. The vehicle had just been posted online and photos hadn’t been included yet. I was connected to Tanner when I called into online at this dealership. The vehicle had just been posted online and photos hadn’t been included yet. I was connected to Tanner when I called into the dealership asking about the Lexus as I live out of state. He sent me a fantastic video of the vehicle along with photos and was very quick to answer all of my questions. His video was great which lead me to see the car in person for a test drive. Thanks Tanner for all of your help!! I love my new Lexus!! More

Helpful 0

Report | Print

Great experience with Alex and everyone at the dealership! Appreciated all the time they took in answering my questions, and making the best deal possible. Very happy and satisfied with my car an dealership! Appreciated all the time they took in answering my questions, and making the best deal possible. Very happy and satisfied with my car and the deal I received, thank you! More

Helpful 0

Report | Print

Mismanagement of Sales We have been working diligently to purchase a 2016 Toyota Corolla since 5/11/20 in collaboration with Tanner. Yesterday he told us that he could get We have been working diligently to purchase a 2016 Toyota Corolla since 5/11/20 in collaboration with Tanner. Yesterday he told us that he could get us 0% Interest financing plus add on extended warranty for the vehicle so we stopped our financing through our credit union to pursue that as it appeared to be a much better deal for our money. Then he called last evening 6/15/20 and said he made a mistake and could only do that for Toyota Camry’s but could offer us 1.97% for 48 months. I told him we would just go with our credit union which was a 1.45% finance rate for 48 months. I spent all morning redoing the application that I cancelled yesterday and when we again got the green light from our credit union I called Tanner and told him the bank needed the purchase agreement at 2pm today so that I could send it to my bank and insurance agency. At 4:45pm Tanner called to tell me that he was sorry to say that he just discovered that one of the sister dealers sold the car this morning without telling anyone at this dealer. Tanner then told me that in reality they do not hold cars on the lot. Tanner told me that the general manager Cody Adams would call us before the end of the night. That call never came...Most unprofessional process and company I have ever dealt with. We had our financing in place on 6/15/20 and feels that Tanner did a switch and bait on us. More

Helpful 2

Report | Print

I am so happy with my brand new Highlander! Yvette was helpful and very accommodating. She made me feel like family right away! Thank you Yvette! helpful and very accommodating. She made me feel like family right away! Thank you Yvette! More

Helpful 0

Report | Print